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Public Bug Tracker for Dota2
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Unable to find game, even in SEA server or now US West+East sere  #21906

Open ArkSura opened 2 weeks ago

ArkSura commented 2 weeks ago

Description

I can't find single game, even in SEA server i needed to queue 99 mins and even no game, now i just move to USA and it's the same. Can u give me a proper reason ?

Example Match ID (and possibly Timestamp)

No response

Screenshots

image image

IgorHoruzha commented 2 weeks ago

I can't find single game, even in SEA server i needed to queue 99 mins and even no game, now i just move to USA and it's the same. Can u give me a proper reason ?

20423 #17396 #21828 Similar issues

Could You provide the following data, please:

https://steamcommunity.com/my/gcpd/570/?category=Account&tab=MatchPlayerReportIncoming Behavior Score tracker https://steamcommunity.com/my/gcpd/570?category=Account&tab=GACFlagsAudit Flags Tracker https://steamcommunity.com/my/gcpd/570?category=Account&tab=FeedEvents Throwing Tracker

IgorHoruzha commented 2 weeks ago

A long queue could be the result of being in a special pool (for example, a smurf pool), searching for an unpopular mode, or searching in a region where it's currently nighttime.

ArkSura commented 2 weeks ago

I can't find single game, even in SEA server i needed to queue 99 mins and even no game, now i just move to USA and it's the same. Can u give me a proper reason ?

20423 #17396 #21828 Similar issues

Could You provide the following data, please:

https://steamcommunity.com/my/gcpd/570/?category=Account&tab=MatchPlayerReportIncoming Behavior Score tracker https://steamcommunity.com/my/gcpd/570?category=Account&tab=GACFlagsAudit Flags Tracker https://steamcommunity.com/my/gcpd/570?category=Account&tab=FeedEvents Throwing Tracker

image image image here you go, i tried to queue all roles, etc already ...

IgorHoruzha commented 2 weeks ago

When does the issue happened first time?

ArkSura commented 2 weeks ago

When does the issue happened first time?

a few months ago, I think around March 2024, I could find map with 99+ mins sometime but most likely the queue is so freaking longa above 50mins.

IgorHoruzha commented 2 weeks ago

a few months ago, I think around March 2024, I could find map with 99+ mins sometime but most likely the queue is so freaking longa above 50mins.

Is it possible that the account was bought or boosted? Does anybody else play Dota using Your account? Do You have any other smurf accounts You've played on?

ArkSura commented 2 weeks ago

a few months ago, I think around March 2024, I could find map with 99+ mins sometime but most likely the queue is so freaking longa above 50mins.

Is it possible that the account was bought or boosted? Does anybody else play Dota using Your account? Do You have any other smurf accounts You've played on?

I used to play on my brother account since he stopped playing game. But it's hard to buy stuff everytime so I give the account back to him and create this one to play, this is mine account which associated with any form of gmail and privacy stuff. But the account was fine for the 1st 2 years since I had it

IgorHoruzha commented 2 weeks ago

Have You ever used 3rd part software like cheats or skin changers?

ArkSura commented 2 weeks ago

Have You ever used 3rd part software like cheats or skin changers?

i only played few heroes and i bought items for them so skin changers is no need to me, i don't even know we have cheats in dota 2......

Have You ever used 3rd part software like cheats or skin changers?

IgorHoruzha commented 1 week ago

cheats in dota 2......

Scripts is a more precise term in the context of Dota 2, referring to things like auto Dagon, auto Hex, or automatic creep camp stacking.

ArkSura commented 1 week ago

cheats in dota 2......

Scripts is a more precise term in the context of Dota 2, referring to things like auto Dagon, auto Hex, or automatic creep camp stacking. nah i haven't use a single things like that in my life. so no ...

IgorHoruzha commented 1 week ago

What rang was Your brother account when You returned it back?

ArkSura commented 1 week ago

What rang was Your brother account when You returned it back?

i'm not so sure, but that account still playable, just mine , i am currently queueing now and it's stuck at 99 mins for like 10mins already haha :))) just have no idea

IgorHoruzha commented 1 week ago

image

I have a risky idea, but there's no guarantee it will work, and try will cost You Your current rank medal. In My opinion, the chances are very low, since the special pool is also present in regular games. image

IgorHoruzha commented 1 week ago

I have a risky idea, but there's no guarantee it will work, and try will cost You Your current rank medal. In My opinion, the chances are very low, since the special pool is also present in regular games.

Are You interesting in?

ArkSura commented 1 week ago

image

I have a risky idea, but there's no guarantee it will work, and try will cost You Your current rank medal. In My opinion, the chances are very low, since the special pool is also present in regular games. image

i always try to do that Q normal game then rank it works sometime but not anymore

I have a risky idea, but there's no guarantee it will work, and try will cost You Your current rank medal. In My opinion, the chances are very low, since the special pool is also present in regular games.

Are You interesting in?

let's try, i can climb later

IgorHoruzha commented 1 week ago

let's try, I can climb later

1) Recalibrate Your MMR. image 2) Then try playing while keeping the following tips in mind: image

For up to 30 games. If the queue gets too long sometimes, we can play together. My queue is usually around 3 minutes, which might help finish these 30 games faster. Important, I usually play with ranks Legend-Ancient 1, and My account MMR is also not calibrated.

Could You also provide the following information, please: https://steamcommunity.com//my/gcpd/570?category=Account&tab=GameAccountClient

ArkSura commented 1 week ago

let's try, I can climb later

  1. Recalibrate Your MMR. image
  2. Then try playing while keeping the following tips in mind: image

For up to 30 games. If the queue gets too long sometimes, we can play together. My queue is usually around 3 minutes, which might help finish these 30 games faster. Important, I usually play with ranks Legend-Ancient 1, and My account MMR is also not calibrated.

Could You also provide the following information, please: https://steamcommunity.com//my/gcpd/570?category=Account&tab=GameAccountClient

oh, i need to wait 3 months to do that, since i did that last year already

IgorHoruzha commented 1 week ago

oh, i need to wait 3 months to do that, since i did that last year already

Another user is experiencing the same issue, but only in regular games. I think the key might be that actions were taken on accounts that appear to be smurfing. I understand these details You have provided matter, but the consequence is that Your brother is possibly playing at a rank that wasn't earned through his own efforts. So, I do not recommend You exchange accounts due to Smurfing is Not Welcome in Dota Policy.

Some additional details about the reason: image

https://github.com/ValveSoftware/Dota2-Gameplay/issues/21710#issuecomment-2345799760

@commentator24 I used Your information, Thank You.