Dota 2 stutters specifically on my account.

[Endeavour18]

Description

Basically, my account has some kind of problem that causes the game to lag on any PC, not just mine. I asked a friend to test it on his computer, and he also experienced lag using my account. Additionally, he let me borrow his account to test on my PC, and his account ran just fine. We played turbo matches just to test out but it happens when I play normal games too.

The 'stuttering' I’m talking about happens when the game runs at 140+ FPS but feels like I’m seeing below 50 FPS (that does not happen on my friend's account tho). It’s very awkward, and the lag gets much worse during teamfights or engages. I also noticed the stuttering occurs when I’m not pressing buttons or when I’m dead, but I could be wrong.

I’ve always had this issue, but it became even worse since the Crownfall update. I can play any AAA game without a problem on this system.

my ID: 119608754

What I have tried:

PC related: Reinstalled OS and ran Dota only with the necessary programs/drivers. Installed discord, etc. later; Cleaned up PC and changed thermal paste; Undervolted / Overclocked CPU/GPU; Bought a new PSU in case of low power supply; Bought a new high quality DP cable; Disabled/enabled FreeSync from my monitor/driver configs; Disabled trusted computing from BIOS; Tried different GPU driver versions (most recent version and older versions). Used different benchmark tools to test out the hardware. Such as Userbenchmark, 3Dmark and Black Myth Wukong Benchmark, everything on ULTRA. Also did monitoring on temperatures, etc. while playing dota. Turned off windows defender; Turned off my 2nd monitor.

UserBenchmarks:

Dota related: Tried Vulkan and DX11 with various configurations on my GPU driver/dota; Disabled Steam Cloud Save for Dota and any other game. Removed everything from Profile + miniprofile to make it "clean"; Removed skins (towers, weather effects, hero skins, couriers, wards, EVERYTHING); Deleted over 100 friends; Deleted over 1000 items; Lowered the graphics to the minimum possible; Reinstalled the game and checked files integrity; Moved from NVME to SSD and vice versa; Made a fresh userconfig file deleting my 570 folder; Copied my friend's 570 config folder and pasted to mine; Tried various launch options such as "high", "threads", "mainthreadpriority", "novid", and so on.

Video playing on my main account with stutter.

Teamfight timestamps: 10:10, 14:10, 14:46, 19:00,

Update: I recorded the best example possible. Stuttering occurs from the start to the finish of this video. Notice that the FPS is high, yet the game looks very bad. https://youtu.be/HA2CDn-uTu4

Video playing on my friend's account without the stutter

Teamfight timestamps: 11:04, 12:18, 13:06, 14:50, 16:39, 20:50

My system information (from Steam).

Computer Information: Manufacturer: ASUS Model: System Product Name Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 7 5700X 8-Core Processor CPU Family: 0x19 CPU Model: 0x21 CPU Stepping: 0x2 CPU Type: 0x0 Speed: 3400 MHz 16 logical processors 8 physical processors Hyper-threading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0 Video Card: Driver: AMD Radeon RX 6750 XT DirectX Driver Name: atidx9loader32.dll Driver Version: 32.0.11037.4004 DirectX Driver Version: 32.0.11037.4004 Driver Date: 8 23 2024 OpenGL Version: 4.6 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 60 Hz DirectX Card: AMD Radeon RX 6750 XT VendorID: 0x1002 DeviceID: 0x73df Revision: 0xc0 Number of Monitors: 2 Number of Logical Video Cards: 2 No SLI or Crossfire Detected Primary Display Resolution: 2560 x 1440 Desktop Resolution: 4480 x 1440 (Dual monitor) Primary Display Size: 23.54" x 13.23" (26.97" diag), 59.8cm x 33.6cm (68.5cm diag) Primary Bus Type Not Detected Primary VRAM Not Detected Supported MSAA Modes: 2x 4x 8x Sound card: Audio device: SteelSeries Sonar - Media (Stee Memory: RAM: 32678 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English Media Type: Undetermined Total Hard Disk Space Available: 571641 MB Largest Free Hard Disk Block: 138874 MB OS Install Date: ago 30 2024 Game Controller: None detected MAC Address hash: 06b7279ea6d98e5e22689878e6bcad8b4c94b555 Storage: Disk serial number hash: e021ac99 Number of SSDs: 3 SSD sizes: 240G,240G,120G Number of HDDs: 0 Number of removable drives: 0

====================

My friend's system information

Computer Information: Manufacturer: Gigabyte Technology Co., Ltd. Model: B360M-D3H Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: GenuineIntel CPU Brand: Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz CPU Family: 0x6 CPU Model: 0x9e CPU Stepping: 0xa CPU Type: 0x0 Speed: 2808 MHz 6 logical processors 6 physical processors Hyper-threading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0 Video Card: Driver: NVIDIA GeForce GTX 1060 6GB DirectX Driver Name: nvldumd.dll Driver Version: 31.0.15.5123 DirectX Driver Version: 31.0.15.5123 Driver Date: 1 18 2024 OpenGL Version: 4.6 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 120 Hz DirectX Card: NVIDIA GeForce GTX 1060 6GB VendorID: 0x10de DeviceID: 0x1c06 Revision: 0xa1 Number of Monitors: 2 Number of Logical Video Cards: 2 No SLI or Crossfire Detected Primary Display Resolution: 1920 x 1080 Desktop Resolution: 3520 x 1080 Primary Display Size: 20.71" x 11.65" (23.74" diag), 52.6cm x 29.6cm (60.3cm diag) Primary Bus: PCI Express 16x Primary VRAM: 6143 MB Supported MSAA Modes: 2x 4x 8x Sound card: Audio device: Alto-falantes (USB Audio Device Memory: RAM: 16317 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English Media Type: Undetermined Total Hard Disk Space Available: 1473028 MB Largest Free Hard Disk Block: 683869 MB OS Install Date: fev 04 2024 Game Controller: None detected MAC Address hash: 9d85c37950a4a2521baca1f8bb7d63d400535850 Storage: Disk serial number hash: 0 Number of SSDs: 2 SSD sizes: 480G,128G Number of HDDs: 2 HDD sizes: 1000G,15G Number of removable drives: 0

Example Match ID (and possibly Timestamp)

7952287517, 7955859875

Screenshots

No response

[Endeavour18]

Update: I recorded the best example possible. Stuttering occurs from the start to the finish of this video. Notice that the FPS is high, yet the game looks very bad. https://youtu.be/HA2CDn-uTu4

[IgorHoruzha]

Hello, to be honest, the issue isn't clearly visible in the video, but I believe I understand what the problem might be. There are two theories about it.

Could You please try the following instructions to test the first theory? Following these steps will reset Your Dota 2 cloud settings and start with fresh configurations:

2. Reset Local Game Settings Move this folder (don't delete it, please) to a different location: C:\Program Files (x86)\Steam\userdata[your SteamID]\570

Then check if the issue still occurs.

[Endeavour18]

@IgorHoruzha I already did that as mentioned in the issue. Check the windranger video, the lag occours more often on that one. Timestamp: https://youtu.be/HA2CDn-uTu4?t=586, https://youtu.be/HA2CDn-uTu4?t=759 The game is running at 100+ FPS but is not smooth. Check when I press "alt" and the stutter happens more

[IgorHoruzha]

Disabled Steam Cloud Save for Dota and any other game. Removed everything from Profile + miniprofile to make it "clean"; Made a fresh userconfig file deleting my 570 folder;

I see Your point; it’s important to follow these steps in the correct sequence to avoid loading files from the cloud. Have You also tried moving the following folder? C:\Program Files (x86)\Steam\steamapps\common\dota 2 beta\game\dota\cfg

Could You also try using the -autoconfig launch option, please?

[Endeavour18]

@IgorHoruzha The sequence was right because all my hotkeys and configs got reseted. I also tried the autoconfig launch options and no sucess

[IgorHoruzha]

The second theory is related to resolution.

When the issue appears, could You try changing Dota 2's resolution, aspect ratio, size, and display mode to different settings and check for any differences? If there's no effect, please try several different combinations.

[Endeavour18]

@IgorHoruzha That was one of the firsts tests I did before opening my case and cleaning up my PC.

[Endeavour18]

@IgorHoruzha and even if that was the case, why any other account run fine and not mine with the exact same settings? makes no sense

[IgorHoruzha]

and even if that was the case, why any other account run fine and not mine with the exact same settings? makes no sense

I see Your point; it's possible that something is missing or that random external factors are affecting the statistics. Could You try turning off Microsoft Defender's real-time protection and test again?

I tried comparing the videos but still couldn't clearly identify the issue. I used Microsoft Clipchamp. Could You try the same method and focus on the moment the issue occurs?

Here are the links to the videos:

https://github.com/user-attachments/assets/cf133ecc-373a-4bbe-8e17-d804abca268d

https://github.com/user-attachments/assets/82cb67ea-3789-416e-b097-3bd2bf7b6e7e

Both videos You sent have a frame rate of 30 fps, with 1 frame every 33 ms

Additionally, could You check using the UFO test, please?

[Endeavour18]

@IgorHoruzha my windows defender (real time protection) is already disabled and the videos are in 2k resolution at 60fps

[IgorHoruzha]

my windows defender (real time protection) is already disabled and the videos are in 2k resolution at 60fps

Interesting, after downloading from YouTube, the frame rate of the video is 30 fps.

Do You notice if one of the UFOs behaves similarly? Could You also try the UFO video game motion test, please?

[Endeavour18]

@IgorHoruzha No. The UFO is as smooth as the other accounts I tested and the other games I play. I think you're missing the point. Do you work for Valve?

[IgorHoruzha]

Do you work for Valve?

I do not work for Valve, but I'm interested in such type of issues.

[IgorHoruzha]

I think you're missing the point.

Could You express the point, please?

[Endeavour18]

@IgorHoruzha The point is that I'm lagging exclusively on my account, which means that the problem is not with my PC or my settings because I can play with any other account without that stutter.

[IgorHoruzha]

The point is that I'm lagging exclusively on my account, which means that the problem is not with my PC or my settings because I can play with any other account without that stutter.

I see Your point, but I haven't been able to clearly spot the difference in the videos. Sometimes, coincidences can lead to placebo effects or mistaken perceptions. I'm not suggesting that You don't have an issue, but I'm trying to identify the problem You're experiencing remotely.

[Endeavour18]

@IgorHoruzha It's not placebo. I can see the stutter even at 60fps watching the videos on my 2nd monitor, now imagine playing on my 144hz main monitor. It's so annoying.

[IgorHoruzha]

It's not placebo. I can see the stutter even at 60fps on my 2nd monitor, now imagine playing on my 144hz main monitor. It's so annoying.

I see Your point. Could You try to show it as clearly as possible, maybe by using a video editor to highlight the moment when the issue appears, please?

[IgorHoruzha]

Also, could You set the FPS to 30 in Dota 2 using the fps_max 30 command and check if the game looks the same as when the issue occurs?

[IgorHoruzha]

Also, could You try fps_max 500, please?

[Endeavour18]

@IgorHoruzha All timestamps are on the issue and I already tried capping the fps with different values.

[IgorHoruzha]

All timestamps are on the issue and I already tried capping the fps with different values.

I downloaded them and checked at 0.1x speed. I found a 30fps frame rate and no stutters.

[IgorHoruzha]

I downloaded them and checked at 0.1x speed. I found a 30fps frame rate and no stutters.

Maybe I made a mistake somewhere, so it would be helpful if You could highlight the moment.

[Endeavour18]

@IgorHoruzha you just have to watch them with the max resolution possible on youtube at 60fps and see for yourself. Look at this time stamp and watch carefuly. I DO NOT see 60 frames here (watching the video), neither I see 100+ fps (playing).

[Endeavour18]

Feels like the entire gameplay is running at I don't know 40 FPS, even with the number showing 100+. That's the whole point.

[IgorHoruzha]

@IgorHoruzha you just have to watch them with the max resolution possible on youtube at 60fps and see for yourself. Look at this time stamp and watch carefuly.

I tried watching carefully the fragment, but it’s still the same 30fps video with no stutters.

https://github.com/user-attachments/assets/63ff317a-31ac-43b8-a560-02a3679faf75

DO NOT see 60 frames here (watching the video), neither I see 100+ fps (playing).

Could You check the video frame rate in settings, please?

[IgorHoruzha]

Feels like the entire gameplay is running at I don't know 40 FPS, even with the number showing 100+. That's the whole point.

Could You set the FPS to 40 using the console command fps_max 40 and compare the results, please?

[IgorHoruzha]

21567 possibly related.

[Endeavour18]

@IgorHoruzha maybe you downloaded the video at 30 fps? Try watching directly from youtube, as I mentioned.

[IgorHoruzha]

I tried, but YouTube's slowest speed is 0.25x, and it doesn't allow me to view the video's frame rate or scroll by milliseconds. I didn’t notice any stutters either. IMO It looks like YouTube vide is also 30fps frame rate.

It's important to be able to watch the video frame by frame to detect any inconsistencies for sure.

[IgorHoruzha]

It doesn't meant that I'm going to say that I think that You do not have the issue. It means only that I have not seen it clearly yet. So, If You could highlight it, it would be very brilliant.

[Endeavour18]

You dont have to pause or slow it down. Just look at the hero spinning around and the image microstutter. I've shown this to some friends and they can see it too. If you can't see that, this conversation is useless.

[IgorHoruzha]

You dont have to pause or slow it down. Just look at the hero spinning around and the image microstutter. I've shown this to some friends and they can see it too. If you can't see that, this conversation is useless.

The way is usual to 30fps videos. IMO this way 30 fps looks

https://github.com/user-attachments/assets/76577bdb-fe7b-423e-9c77-58d3901b6f78

[Endeavour18]

@IgorHoruzha yeah you're correct. The microstutter that I see is more than that.

[IgorHoruzha]

yeah you're correct. The microstutter that I see is more than that.

Could You try recording them using OBS Studio at a 60fps frame rate, please? And if possible, use the same scenario without any stutters.

Do You experience the issue in Demo mode or locally hosted games?

[Endeavour18]

@IgorHoruzha Demo mode runs smooth. The issue occours only playing. Also, I do not experience the issue watching replays too.

[Endeavour18]

Microstuttering even more now after CC2 and 7.37d

[acttogreen]

hi, is there any fix about this issues. i've same setup and same issues. any idea ?