there is a consistent group of cheaters that need to be banned. i have reported them and valve support has been useless.

[bradleydragon]

Description

pretty much the entirety of [grox] guild use cheats/hacks/exploits to invade my games every single time i play dota to the point i cant play anymore. my LAST 2 GAMES have had 4/5 of them in the same game. its unwinnable and forced me to abandon. please perma ban these guys so im able to play dota again pleasepleasepleaseplease. they cheat on enemy team and grief on mine.

Example Match ID (and possibly Timestamp)

No response

Screenshots

[PatriciaHR-Valve]

Hello Bradley!

I'm sorry to hear what you're going through, but this is not the platform for outing other players. Please use the reporting function in-game and our Anti-Cheat Team will look into it and take necessary action.

I will be closing this ticket, thank you.

• Patricia

EDIT: I'm having some difficulty with closing the ticket. I will leave the ticket open for now but remove post from the poster above me. Have a nice day.

[bradleydragon]

Hello Bradley!

I'm sorry to hear what you're going through, but this is not the platform for outing other players. Please use the reporting function in-game and our Anti-Cheat Team will look into it and take necessary action.

I will be closing this ticket, thank you.

• Patricia

EDIT: I'm having some difficulty with closing the ticket. I will leave the ticket open for now but remove post from the poster above me. Have a nice day.

OH MY GOD. do you not even bother reading posts? i have tried support. i have reported them for MONTHS. multiple times a day. i have literally run out of ways to report them. they have been harrassing me for over a year. either give actual help or stfu.

[bradleydragon]

i am literally UNABLE to play dota till ALL underlined players have been banned.

[bradleydragon]

"Please use the reporting function in-game and our Anti-Cheat Team will look into it and take necessary action." how many years does it take to ban obvious map cheaters on smurf accounts harassing me multiple times every day.

[marth41]

@bradleydragon have you ever considered after thousands of hours of dota at sub 500 mmr that you just aren't good at dota

[MikeIsAMAP123]

@bradleydragon please stfu, stick a shotgun in your mouth and pull the trigger u disgusting fat pig pdf file. Make sure to record it so your mother and siblings can have some respite in their life from your miserable existence. Once your jaw gets blown off ill put the top part of your head next to that fat pig so she can have a nice surprise when she wakes up.

[bradleydragon]

@bradleydragon please stfu, stick a shotgun in your mouth and pull the trigger u disgusting fat pig pdf file. Make sure to record it so your mother and siblings can have some respite in their life from your miserable existence. Once your jaw gets blown off ill put the top part of your head next to that fat pig so she can have a nice surprise when she wakes up.

proof im serious about my issue. get me in contact with someone that will ban those guys. and maybe someone to sit in my stream and ban the new accounts they will make,

[MikeLikesKids123]

@bradleydragon please stfu, stick a shotgun in your mouth and pull the trigger u disgusting fat pig pdf file. Make sure to record it so your mother and siblings can have some respite in their life from your miserable existence. Once your jaw gets blown off ill put the top part of your head next to that fat pig so she can have a nice surprise when she wakes up.

proof im serious about my issue. get me in contact with someone that will ban those guys. and maybe someone to sit in my stream and ban the new accounts they will make,

Good idea pee dough!! here show them this too for some added context so they can help you even more!!

[PatriciaHR-Valve]

Good morning.

Our Anti-Cheat Team looking into this came across quite weird patterns in the code. Could you provide us with an extensive document detailing everything unlawful you have come across from these people? Screenshots and videos are most appreciated.

• Patricia

[bradleydragon]

Good morning.

Our Anti-Cheat Team looking into this came across quite weird patterns in the code. Could you provide us with an extensive document detailing everything unlawful you have come across from these people? Screenshots and videos are most appreciated.

• Patricia

they stream snipe me when they can. but seem to just to everything exaggerated. they gain more exp than they should, are tankier than they should be, deal more dmg, etc. idk how they do it. i have even tried to replicate what they do and cant. at bare minimum they use map cheats and scripts.

[bradleydragon]

Good morning.

Our Anti-Cheat Team looking into this came across quite weird patterns in the code. Could you provide us with an extensive document detailing everything unlawful you have come across from these people? Screenshots and videos are most appreciated.

• Patricia

just look into how many times they have been in my games. that alone is bannable as harrassment.

[PatriciaHR-Valve]

Hello!

We have claims such as this happening all the time. Currently I have three other cases such as this on my docket. Unfortunately we do not have the resources to spend much time on each ticket and that is why we need the claimants to collect as much proof as possible before the ticket is forwarded to the Anti-Cheat Team.

My role in this organization is to forward serious cases to the experts, not investigate each and every case by myself.

To reiterate, could you provide extensive documentation of these individuals using unlawful third-party applications to get an advantage over others. The document can be either a text document with screenshots and text or a video. Just make sure it conveys the information clearly.

• Patricia

[bradleydragon]

Hello!

We have claims such as this happening all the time. Currently I have three other cases such as this on my docket. Unfortunately we do not have the resources to spend much time on each ticket and that is why we need the claimants to collect as much proof as possible before the ticket is forwarded to the Anti-Cheat Team.

My role in this organization is to forward serious cases to the experts, not investigate each and every case by myself.

To reiterate, could you provide extensive documentation of these individuals using unlawful third-party applications to get an advantage over others. The document can be either a text document with screenshots and text or a video. Just make sure it conveys the information clearly.

• Patricia

the screenshots of them winning every single game vs me and being in multiple games on the same team isnt good enough? they have been harrassing me for OVER A YEAR, ARE MY REPORTS STRAIGHT UP GOING TO A DUMPSTER? look at my account and who i have been reporting. its too high a volume of reports to ignore and yet its been over a year. FIX IT NOW.

[PatriciaHR-Valve]

Hello!

I am not familiar with the game in question and couldn't make any decisions based on the information you have provided. I would appreciate if you were to not use language like that when talking to me. This is your first warning.

• Patricia

[bradleydragon]

Hello!

I am not familiar with the game in question and couldn't make any decisions based on the information you have provided. I would appreciate if you were to not use language like that when talking to me. This is your first warning.

• Patricia

forward this to someone actually competent. im done talking to a low level employee who is most likely just a wankdemon alt account on here to begin with.

[MarkHR-Valve]

Hello Bradley,

I’m Mark, the manager of Patricia and a supervisor within the support team. I’ve reviewed the conversation, and I’m here to address both your concerns and the way they have been presented.

First, I understand the frustration you’re experiencing with repeat encounters of behavior you believe to be unfair or against the rules. Please know that our Anti-Cheat Team investigates all valid reports seriously, and if multiple reports are filed by you over time, they are not ignored—they are compiled for review and analysis by our team, even if the process is not immediately visible to you.

However, I must address the language and tone you have directed at Patricia. As a valued player in our community, you’re expected to communicate respectfully with our support staff, even during times of frustration. Patricia has worked professionally to explain the resources available and the steps you can take, despite receiving language from you that is inappropriate.

At this time, I am asking you to extend an apology to Patricia for the disrespectful comments. Without a formal apology within 48 hours, we will be reviewing your Dota 2 account for potential penalties, including a temporary ban or the permanent removal of in-game items such as cosmetics. Our terms of service include guidelines for appropriate conduct towards both players and staff, and I take these guidelines seriously.

Please focus on providing the documentation Patricia requested so that we can address your case fully. We value all feedback and complaints but require respectful engagement to move forward.

Thank you for understanding.

• Mark

[bradleydragon]

Hello!

I am not familiar with the game in question and couldn't make any decisions based on the information you have provided. I would appreciate if you were to not use language like that when talking to me. This is your first warning.

• Patricia

i apologize. i have had those people with very rude comments try and convince me they are valve staff. also are teh screenshots provided not enough evidence? look at the dates of the matches. infact please look at my account dot amatch history. these guys have been in my games 50+ times each. i report them for smurfing since they clearly are. i also have seen pictures of them using bots to lose ranked 5v5 matches with tidehunters blocking midlane creeps and letting them push to end games in like 8 mins. tanking mmr just so they can harrass me.

[ReshyHR-Valve]

Hello Bradley,

Thank you for reaching out regarding your concerns. We can see your frustration. Your issue has been further escalated to our top agents. We take reports of harassment seriously and are committed to maintaining a respectful environment for all users.

After reviewing your account, we noticed it has been flagged for repeated instances of poor behavior. To ensure we can prioritize support requests effectively, we ask that users bring their accounts into good standing before we investigate further. This policy helps our busy development and HR teams dedicate their time efficiently.

Additionally, the high volume of incorrect user reports from your account has reduced the efficacy of your reporting in our system. However, as a gesture of good faith, we will increase the potency of your reports

To proceed with your request, please complete the following steps:

• Complete any low-priority games owed to clear outstanding obligations.
• Achieve a behavior score of at least 9000 as a demonstration of consistent positive conduct.

Once your account meets these standards, we’ll be able to take a closer look at your request. If you would like us to take a look sooner, please submit more adequate proof in this ticket and the team will look immediately.

Lastly, If you would like any of the comments in the thread removed, please let me know and I will delete them.

Please don’t hesitate to reach out if you have any questions, and thank you for your cooperation in helping us maintain a positive community experience.

• Reshy

[bradleydragon]

Hello Bradley,

Thank you for reaching out regarding your concerns. We can see your frustration. Your issue has been further escalated to our top agents. We take reports of harassment seriously and are committed to maintaining a respectful environment for all users.

After reviewing your account, we noticed it has been flagged for repeated instances of poor behavior. To ensure we can prioritize support requests effectively, we ask that users bring their accounts into good standing before we investigate further. This policy helps our busy development and HR teams dedicate their time efficiently.

Additionally, the high volume of incorrect user reports from your account has reduced the efficacy of your reporting in our system. However, as a gesture of good faith, we will increase the potency of your reports

To proceed with your request, please complete the following steps:

• Complete any low-priority games owed to clear outstanding obligations.
• Achieve a behavior score of at least 9000 as a demonstration of consistent positive conduct.

Once your account meets these standards, we’ll be able to take a closer look at your request. If you would like us to take a look sooner, please submit more adequate proof in this ticket and the team will look immediately.

Lastly, If you would like any of the comments in the thread removed, please let me know and I will delete them.

Please don’t hesitate to reach out if you have any questions, and thank you for your cooperation in helping us maintain a positive community experience.

• Reshy

omg thank you for this. i can try and do that. i had to abandon 2 games back to back because its impossible to play vs these guys. i just give up and the rest of my team pretty much gave up min 1. they do nothing but grief on my team and avoiding them just helps them because when on enemy team they just use exploits to win every game.

honestly easiest help would just be to make it so avoid player list stops them from being in your games outright. currently they are exploiting it to be on enemy team only.

[ReshyHR-Valve]

Hello Bradley, Thank you for reaching out regarding your concerns. We can see your frustration. Your issue has been further escalated to our top agents. We take reports of harassment seriously and are committed to maintaining a respectful environment for all users. After reviewing your account, we noticed it has been flagged for repeated instances of poor behavior. To ensure we can prioritize support requests effectively, we ask that users bring their accounts into good standing before we investigate further. This policy helps our busy development and HR teams dedicate their time efficiently. Additionally, the high volume of incorrect user reports from your account has reduced the efficacy of your reporting in our system. However, as a gesture of good faith, we will increase the potency of your reports To proceed with your request, please complete the following steps:

• Complete any low-priority games owed to clear outstanding obligations.
• Achieve a behavior score of at least 9000 as a demonstration of consistent positive conduct.

Once your account meets these standards, we’ll be able to take a closer look at your request. If you would like us to take a look sooner, please submit more adequate proof in this ticket and the team will look immediately. Lastly, If you would like any of the comments in the thread removed, please let me know and I will delete them. Please don’t hesitate to reach out if you have any questions, and thank you for your cooperation in helping us maintain a positive community experience.

• Reshy

omg thank you for this. i can try and do that. i had to abandon 2 games back to back because its impossible to play vs these guys. i just give up and the rest of my team pretty much gave up min 1. they do nothing but grief on my team and avoiding them just helps them because when on enemy team they just use exploits to win every game.

honestly easiest help would just be to make it so avoid player list stops them from being in your games outright. currently they are exploiting it to be on enemy team only.

Thank you for your quick response.

However, it seems that the specifics of my previous message were not addressed. Please confirm that you understand the steps we require from you to proceed with resolving your issue. Until these steps are acknowledged, I’m unable to assist you further.

• Reshy

[bradleydragon]

Hello Bradley, Thank you for reaching out regarding your concerns. We can see your frustration. Your issue has been further escalated to our top agents. We take reports of harassment seriously and are committed to maintaining a respectful environment for all users. After reviewing your account, we noticed it has been flagged for repeated instances of poor behavior. To ensure we can prioritize support requests effectively, we ask that users bring their accounts into good standing before we investigate further. This policy helps our busy development and HR teams dedicate their time efficiently. Additionally, the high volume of incorrect user reports from your account has reduced the efficacy of your reporting in our system. However, as a gesture of good faith, we will increase the potency of your reports To proceed with your request, please complete the following steps:

• Complete any low-priority games owed to clear outstanding obligations.
• Achieve a behavior score of at least 9000 as a demonstration of consistent positive conduct.

Once your account meets these standards, we’ll be able to take a closer look at your request. If you would like us to take a look sooner, please submit more adequate proof in this ticket and the team will look immediately. Lastly, If you would like any of the comments in the thread removed, please let me know and I will delete them. Please don’t hesitate to reach out if you have any questions, and thank you for your cooperation in helping us maintain a positive community experience.

• Reshy

omg thank you for this. i can try and do that. i had to abandon 2 games back to back because its impossible to play vs these guys. i just give up and the rest of my team pretty much gave up min 1. they do nothing but grief on my team and avoiding them just helps them because when on enemy team they just use exploits to win every game. honestly easiest help would just be to make it so avoid player list stops them from being in your games outright. currently they are exploiting it to be on enemy team only.

Thank you for your quick response.

However, it seems that the specifics of my previous message were not addressed. Please confirm that you understand the steps we require from you to proceed with resolving your issue. Until these steps are acknowledged, I’m unable to assist you further.

• Reshy

yes i understand. 9k behavior score. tho that would take a while. far as i know abandoning games is -500 flat outright and i did that twice because there were 5 of them in the first game and 4 in the second. so idk how long that will take.. also its hard to even do that since they are constantly in my games. idk seems all pointless unless you make avoid player actually AVOID the player entirely. just banning them will do nothing they just buy new accounts and do it all over again. and yes il do the lp games owed.

[bradleydragon]

Hello Bradley, Thank you for reaching out regarding your concerns. We can see your frustration. Your issue has been further escalated to our top agents. We take reports of harassment seriously and are committed to maintaining a respectful environment for all users. After reviewing your account, we noticed it has been flagged for repeated instances of poor behavior. To ensure we can prioritize support requests effectively, we ask that users bring their accounts into good standing before we investigate further. This policy helps our busy development and HR teams dedicate their time efficiently. Additionally, the high volume of incorrect user reports from your account has reduced the efficacy of your reporting in our system. However, as a gesture of good faith, we will increase the potency of your reports To proceed with your request, please complete the following steps:

• Complete any low-priority games owed to clear outstanding obligations.
• Achieve a behavior score of at least 9000 as a demonstration of consistent positive conduct.

Once your account meets these standards, we’ll be able to take a closer look at your request. If you would like us to take a look sooner, please submit more adequate proof in this ticket and the team will look immediately. Lastly, If you would like any of the comments in the thread removed, please let me know and I will delete them. Please don’t hesitate to reach out if you have any questions, and thank you for your cooperation in helping us maintain a positive community experience.

• Reshy

omg thank you for this. i can try and do that. i had to abandon 2 games back to back because its impossible to play vs these guys. i just give up and the rest of my team pretty much gave up min 1. they do nothing but grief on my team and avoiding them just helps them because when on enemy team they just use exploits to win every game. honestly easiest help would just be to make it so avoid player list stops them from being in your games outright. currently they are exploiting it to be on enemy team only.

Thank you for your quick response.

However, it seems that the specifics of my previous message were not addressed. Please confirm that you understand the steps we require from you to proceed with resolving your issue. Until these steps are acknowledged, I’m unable to assist you further.

• Reshy

i want proof you work at valve tho. joined 1 hour ago? really?

[JonathanHR-Valve]

Hello Bradley,

I’m Jonathan, one of our top support agents, stepping in as this ticket has been escalated to me.

First, thank you for agreeing to work on improving your behavior score and completing the low-priority games—this will help us prioritize your request more effectively.

To address your suggestion about the "Avoid Player" feature: while we understand the appeal of being able to fully avoid certain players, implementing such a feature in that way would be challenging. Allowing players to block each other from matches entirely could be easily abused by users to avoid skilled opponents, or even to limit certain player groups from participating fairly in matches. Instead, the system currently uses reporting and matchmaking algorithms to minimize disruptive players while protecting fair gameplay for all.

Rest assured, when accounts exhibit consistent patterns of cheating, harassment, or other forms of disruptive behavior, we apply strict penalties, often including account suspensions or permanent bans. We will continue investigating the reported players and ensure that appropriate actions are taken.

Thank you again for your cooperation, and feel free to reach out if you have any other questions.

Best regards,

• Jonathan

[bradleydragon]

Hello Bradley,

I’m Jonathan, one of our top support agents, stepping in as this ticket has been escalated to me.

First, thank you for agreeing to work on improving your behavior score and completing the low-priority games—this will help us prioritize your request more effectively.

To address your suggestion about the "Avoid Player" feature: while we understand the appeal of being able to fully avoid certain players, implementing such a feature in that way would be challenging. Allowing players to block each other from matches entirely could be easily abused by users to avoid skilled opponents, or even to limit certain player groups from participating fairly in matches. Instead, the system currently uses reporting and matchmaking algorithms to minimize disruptive players while protecting fair gameplay for all.

Rest assured, when accounts exhibit consistent patterns of cheating, harassment, or other forms of disruptive behavior, we apply strict penalties, often including account suspensions or permanent bans. We will continue investigating the reported players and ensure that appropriate actions are taken.

Thank you again for your cooperation, and feel free to reach out if you have any other questions.

Best regards,

• Jonathan

the issue is that the system is currently abused as is. also isnt the point to avoid smurfs? smurfs will either hard carry you or they will feed just to lose so they stay low mmr and pub stomp. making the system avoid both directions would be HEALTHY for teh game as a whole. why worry about it being abused when its ALREADY being abused. rather redundant.

[bradleydragon]

want proof? 8026156356 the es was one of those guys harrassing me. i bet if you checked he will have been in my games a LOT.

[bradleydragon]

[TheeHowlPendragon]

Hello! I Just came to add that Brad is telling the truth. He's a partnered twitch streamer https://www.twitch.tv/bradley_dragon This is proof. The man almost exclusively streams Dota2.. but not since the smurfs started to get worse. You could simply google bradley dragon and find youtube videos. Although Brad is a delusional dota 2 player, he does get massive amounts of Smurfs in his game, These are not exaggerated facts. I've watched them sit there and camp him in the fountain so he couldn't walk out of it by picking Spectre. Please give Bradley the justice he desserves. He should be able to play the game he loved without fear of being sniped and ruining the bradley dragon stream for all of us.

Sincerely, Howl Pendragon

[KirbyRedius]

These are not HR managers They literally just recently started creating accounts here (apparently this is one troll who creates a new account on GitHub every time) Why should HR managers be responsible for cheaters in Dota? 🤓

[LinusGS-Valve]

Hello all,

I'm Linus, a game security specialist at Valve, stepping in as this issue has been escalated to me. I will review the specific concerns around cheating and harassment patterns affecting Bradley's games.

Before proceeding, I’d like to address the added comments from other users in this thread. Please understand that uninvited comments complicate the process and make it more difficult to address the original issue effectively. This platform is for reporting issues directly to our team, not for rallying external support or debating team responsibilities. Let's keep this thread focused on Bradley's request for support, as that is the only way to keep things efficient and clear.

Bradley, I'm looking into the reported instances of disruptive behavior as you described. However, if the thread continues to attract unrelated comments or external voices chiming in without adding meaningful value, I will have to close it. GitHub is not the place for this kind of interaction, and our priority is to resolve your issue directly.

Thank you for your understanding, and let’s keep the discussion productive from here on.

Best regards,

• Linus

[bradleydragon]

Hello all,

I'm Linus, a game security specialist at Valve, stepping in as this issue has been escalated to me. I will review the specific concerns around cheating and harassment patterns affecting Bradley's games.

Before proceeding, I’d like to address the added comments from other users in this thread. Please understand that uninvited comments complicate the process and make it more difficult to address the original issue effectively. This platform is for reporting issues directly to our team, not for rallying external support or debating team responsibilities. Let's keep this thread focused on Bradley's request for support, as that is the only way to keep things efficient and clear.

Bradley, I'm looking into the reported instances of disruptive behavior as you described. However, if the thread continues to attract unrelated comments or external voices chiming in without adding meaningful value, I will have to close it. GitHub is not the place for this kind of interaction, and our priority is to resolve your issue directly.

Thank you for your understanding, and let’s keep the discussion productive from here on.

Best regards,

• Linus

its what they do. and further proof that its an invasive problem. hell you would take out all of them by banning every single player i have reported as a smurf/cheater combo in the past year. i have reported them as smurf/cheater the moment i notice they are grox trolls.

[LinusGS-Valve]

Hello Bradley,

I understand your frustration with these disruptive encounters, and I appreciate your commitment to fair play. However, banning every player you’ve reported without careful review isn’t feasible, as the high volume of reports from your account makes it challenging to identify genuine offenders without clear, actionable evidence.

Given your successful career as a Twitch streamer, your experience with streaming can be a valuable asset here. Capturing clear evidence—such as videos or clips of suspicious behaviors like extreme map awareness or impossible reaction times—would help us tremendously in investigating these cases effectively. With your streaming background, you're well-equipped to provide this kind of detailed documentation, which allows us to focus on the most serious offenders and act decisively.

Thank you for your cooperation as we work to address these issues and improve the system.

Best regards,

• Linus

[bradleydragon]

two more cheaters to ban please. literally got right clicked to death by that zeus when i had 62% physical reduction from armor. hs attacks were doing more dmg than his actual attack dmg.

[LinusGS-Valve]

Hello Bradley,

I need to emphasize that submitting requests to "ban" players without substantial evidence isn’t helpful and doesn’t meet the standards required for an investigation. This platform is not here to facilitate bans on demand, and it's crucial to respect the reporting process by taking it seriously and providing the evidence we’ve requested—clear videos or screenshots demonstrating specific suspicious behavior.

Without this evidence and your active efforts to improve your in-game behavior score, we cannot justify further investigation and will close this ticket if the issue persists. Failing to follow the guidelines we’ve outlined could also mean that future appeals may be declined.

I urge you to approach this constructively by providing the necessary documentation and making a good-faith effort to improve your account standing. This will help us address your concerns and ensure fair play for everyone.

Thank you for understanding.

Best regards,

• Linus

[bradleydragon]

Hello Bradley,

I need to emphasize that submitting requests to "ban" players without substantial evidence isn’t helpful and doesn’t meet the standards required for an investigation. This platform is not here to facilitate bans on demand, and it's crucial to respect the reporting process by taking it seriously and providing the evidence we’ve requested—clear videos or screenshots demonstrating specific suspicious behavior.

Without this evidence and your active efforts to improve your in-game behavior score, we cannot justify further investigation and will close this ticket if the issue persists. Failing to follow the guidelines we’ve outlined could also mean that future appeals may be declined.

I urge you to approach this constructively by providing the necessary documentation and making a good-faith effort to improve your account standing. This will help us address your concerns and ensure fair play for everyone.

Thank you for understanding.

Best regards,

• Linus

what documentation do you exactly need? it shows the match id in the picture. impossible to show a timestamp of when they cheat because its the ENTIRE GAME.

[bradleydragon]

kept me locked in fountain unable to do anything so i would get a forced abandon for being afk since i was unable to leave fountain. they refused to end the game. the guy i put a star on was on my friends list, he intentionally trolled my game. notice how they have 3 people in the same guild on teh same team and no one is partied up at all. they are using exploits.

[LinusGS-Valve]

Bradley,

Let me be very clear: the volume of reports you’re submitting is overwhelming. Based on the rate at which you're sending these reports, you’re expecting our team to spend more time on your individual cases in a day than we can allocate across all our tickets. Keep in mind, the average Dota match runs about an hour—meaning the sheer number of reports you’re filing surpasses a reasonable capacity for review.

It’s also clear that your behavior score has been affected by multiple reports against you for abandoning games and other issues. While we understand how frustrating it can be to encounter disruptive players, blaming this solely on cheaters or griefers isn’t constructive. Many players face similar frustrations yet maintain respectable behavior scores. Improving yours is something you need to take responsibility for.

Moving forward, if you believe a player is cheating, focus on gathering actual evidence of rule-breaking behaviors. We need specific details—clear video or screenshots highlighting the behavior in question—before we can move forward with any meaningful investigation. Use these tools constructively to show specific incidents instead of submitting repetitive or blanket reports.

If we don’t see a serious effort from you to respect the reporting process and work on your behavior in-game, we may need to close this ticket and terminate further appeals. It’s time to take this seriously.

Best regards,

• Linus

[bradleydragon]

Bradley,

Let me be very clear: the volume of reports you’re submitting is overwhelming. Based on the rate at which you're sending these reports, you’re expecting our team to spend more time on your individual cases in a day than we can allocate across all our tickets. Keep in mind, the average Dota match runs about an hour—meaning the sheer number of reports you’re filing surpasses a reasonable capacity for review.

It’s also clear that your behavior score has been affected by multiple reports against you for abandoning games and other issues. While we understand how frustrating it can be to encounter disruptive players, blaming this solely on cheaters or griefers isn’t constructive. Many players face similar frustrations yet maintain respectable behavior scores. Improving yours is something you need to take responsibility for.

Moving forward, if you believe a player is cheating, focus on gathering actual evidence of rule-breaking behaviors. We need specific details—clear video or screenshots highlighting the behavior in question—before we can move forward with any meaningful investigation. Use these tools constructively to show specific incidents instead of submitting repetitive or blanket reports.

If we don’t see a serious effort from you to respect the reporting process and work on your behavior in-game, we may need to close this ticket and terminate further appeals. It’s time to take this seriously.

Best regards,

• Linus

ok so let me be clear as well. this behavior of obvious smurfing, partying up vs me without using the party system, using exploits to get in my matches repeatedly. its the same people over and over again. its overwhelming for you and you have no consideration for how overwhelming it is to ME. i'm the one being targeted and harassed here and i have trying to get awareness of this issue for over a year, and its been going on for almost 3 years. its overwhelming because you have completely ignored the problem till just now. look into the grox guild. the majority of these people are in that guild and are friends with them if not in that guild. a1d5 is also a guild of smurfs. i just dont understand how hard it is to see thats its targeted abuse, using your broken systems to their advantage. the ez fix is avoid player actually avoiding a player, would fix 300% of my problems right off the bat. but no you refuse and make the problem worse and increase your own workload. the problem IS THAT BAD.

[bradleydragon]

how much more specific do i need to be??????????????

[LinusGS-Valve]

Hello Bradley,

Given the repeated refusal to follow our reporting guidelines, the uncooperative tone, and the misuse of our support channel, I am now escalating this ticket to the Player Conduct Review department. They will evaluate your recent behavior in both this thread and in-game, as well as your history of interactions with our support team.

To be clear, failure to meet our community standards in communication and cooperation with support can lead to penalties on your account, including temporary suspensions or restrictions on your ability to submit further reports.

Thank you for understanding,

• Linus

[JoeyDingman]

bradley made me touch his peepee

[bradleydragon]

Hello Bradley,

Given the repeated refusal to follow our reporting guidelines, the uncooperative tone, and the misuse of our support channel, I am now escalating this ticket to the Player Conduct Review department. They will evaluate your recent behavior in both this thread and in-game, as well as your history of interactions with our support team.

To be clear, failure to meet our community standards in communication and cooperation with support can lead to penalties on your account, including temporary suspensions or restrictions on your ability to submit further reports.

Thank you for understanding,

• Linus i love that you have made it clear that my issues are not a priority and victim blaming. i have given you plenty of evidence. literally look into the match history of the players i have marked. they feed in games im not in and win games vs me. they also use bots in ranked to derank faster. the evidence you need is on YOUR end. they hide their profiles so match history for them is hidden thx to another one of your systems they abuse.

[bradleydragon]

also "uncooperative tone" yea you get this way when people that are incharge of stopping harassment are doing nothing about it. you banned 3 of their accounts. and there are least 8 of them. they just buy more.

[JoeyDingman]

hey big bro, is this you?

[bradleydragon]

hey big bro, is this you?

yea years ago. and i got punished for it. why arent the wankdemons being punished?

[JoeyDingman]

hey big bro, is this you?

yea years ago. and i got punished for it. why arent the wankdemons being punished?

you were never punished for what you did to me. im forever scarred michael. forever.

[KeYSMIKE]

yoooo bradley FahGGON its me Demarcucousins152316. Those ret*rds at valve told me to tell u the official ruling straight from the mouth of your fellow rotund hog Gaben: KYS fat pig. Guillotine straight through the middle of your body and male sure to position your hog under you so charles and his children can have some additional happiness in life.

Thank you for cooperation,

1 Pee Dough Hunter

[MarkusPCR-Valve]

Hello Bradley,

I’m Markus Lawson from the Player Conduct Review department, stepping in due to the escalation of this ticket.

Let me be direct: your conduct here is inappropriate, and if it continues, there will be consequences. We expect all users to communicate respectfully and focus on providing helpful information. Further misuse of this support channel may result in limitations on your account and restricted access to future support.

To investigate your claims, I need specific video evidence that clearly showcases the alleged cheating and griefing. We are not able to dedicate resources to comb through one-hour replays of double-digit MMR games just to verify vague claims. You need to submit concise clips that directly demonstrate the behaviors in question.

If computer performance limits your ability to record in-game, you may, as an exception, provide videos taken with your smartphone recording the computer screen. However, the footage must be clear enough to display the incidents accurately.

Please follow these instructions if you wish us to move forward with this matter. Otherwise, we will close the ticket and restrict further appeals. I trust that we can proceed in a constructive manner.

Best regards,

• Markus Lawson

[bradleydragon]

Hello Bradley,

I’m Markus Lawson from the Player Conduct Review department, stepping in due to the escalation of this ticket.

Let me be direct: your conduct here is inappropriate, and if it continues, there will be consequences. We expect all users to communicate respectfully and focus on providing helpful information. Further misuse of this support channel may result in limitations on your account and restricted access to future support.

To investigate your claims, I need specific video evidence that clearly showcases the alleged cheating and griefing. We are not able to dedicate resources to comb through one-hour replays of double-digit MMR games just to verify vague claims. You need to submit concise clips that directly demonstrate the behaviors in question.

If computer performance limits your ability to record in-game, you may, as an exception, provide videos taken with your smartphone recording the computer screen. However, the footage must be clear enough to display the incidents accurately.

Please follow these instructions if you wish us to move forward with this matter. Otherwise, we will close the ticket and restrict further appeals. I trust that we can proceed in a constructive manner.

Best regards,

• Markus Lawson

ok. not to be aggressive or rude or anything. but what about the exploiting and smurfing claims? since those seem to be more relevant and provable. just 1 5 second look at the highlighted player's match history would be quite enlightening. and expose teh bots they abuse to derank fast. people in 2 digit mmr going 40 and 4 with 300 or less games.... i find it very hard to see how you dont see anything wrong with that. that is why i am being "rude". i am simply frustrated at how you dont see something that to me is obvious. im trying hard to not be unprofessional here. also i will look into providing proof of them using map cheats at the minimum.

[MarkusPCR-Valve]

Hello Bradley,

I appreciate that you’re trying to communicate professionally, and I want to be equally clear with you as we move forward.

It’s time for both parties here to act like grown-ups and follow through on what’s been said. You’ve made repeated claims of cheating, smurfing, and exploitation, but if these accusations lack proof, this only wastes valuable support resources. Now that your ticket has reached our team, I expect you to make a clear, concise list of the issues you’re reporting, supported by actual evidence for each claim. Backtracking or shifting the focus of your complaint when confronted with these requirements will only delay resolution and undermine your case.

If the support time dedicated to this case continues to be wasted, we may assign an HR trainee to periodically monitor your streams. This trainee—who will use audio-only mode, not video—will be present to verify recent reports indicating slanderous speech toward our support team. They will not be watching gameplay but will ensure that time and resources aren’t being misused.

Again, I encourage you to prepare a well-organized summary of your claims and to begin submitting specific evidence if you want this matter addressed seriously. Support will not dedicate more time to this if the approach remains disorganized or unproductive.

Best regards,

• Markus

[bradleydragon]

https://youtu.be/t69ytI1JsBM i hope this counts... i recorded myself explaining my situation. its an hour long i did ramble a little.