When I claimed the swag bag arcana some error messages appeared and I got the Ogre Magi arcana(I didn't even get the choose screen). I would like to have my token refunded or kindly replace Ogre Magi arcana with Shadow Fiend arcana.
Please and thank you.
P.S. I have been playing Dota 2 for 10 years. I never seen such a big bug before. The intention is nice but, a lot of people is kind of sad because of the bug. I don't think Valve would let it go on this one.
Description
When I claimed the swag bag arcana some error messages appeared and I got the Ogre Magi arcana(I didn't even get the choose screen). I would like to have my token refunded or kindly replace Ogre Magi arcana with Shadow Fiend arcana. Please and thank you.
P.S. I have been playing Dota 2 for 10 years. I never seen such a big bug before. The intention is nice but, a lot of people is kind of sad because of the bug. I don't think Valve would let it go on this one.
Example Match ID (and possibly Timestamp)
https://steamcommunity.com/id/fakinci/ (possible timestamp right after the swag update)
Screenshots
No response