Unable to ping in events (Diretide, Aghanim's Labyrinth)

[rdu-dev]

Description

I can't ping in Diretide, same with Aghanim's Labyrinth. By ping I mean alt+left click, not some -ping latency check. It just does nothing. Neither ping wheel nor regular ping work.

I tried

• verifying game files
• uninstalling and reinstalling
• resetting hotkeys (worked for 1 game, after that it broke again)

My ping is set to the standard exclamation mark. I have no problem pinging in normal games or demo mode.

Example Match ID (and possibly Timestamp)

No response

Screenshots

No response

[mickderks]

I have this issue too.

• No pings on the ground in custom games, but pinging the minimap still works (at least in diretide)
• In regular games I can ping the ground, but no context-specific pings work (pinging towers to attack/defend, pinging runes, those don't work)
• I'm unable to rebind my alt-click default ping. I can still change the other ping options (ping wheel and alt-shift pings).

I've tried;

• Following this post to reset my personal configurations.
  • Clearing my cfg folder (%STEAM_FOLDER%\steamapps\common\dota 2 beta\game\dota\cfg)
  • Clearing my userdata folder (%STEAM_FOLDER%\userdata\%USERID%\570)

To test afterwards I went into demo mode, but was unable to ping towers using alt+click pings.

[mickderks]

I've managed to fix the issue. Repro steps (per this post);

• Create a new steam account, start dota (skipped all tutorial stuff and just went into a demo mode, pinged a few things, closed the game)
• Removed the %STEAM_FOLDER%\userdata\%USERID%\570 folder for my main account
• Copy the %STEAM_FOLDER%\userdata\%USERID%\570 folder from the new account to my main account

After that my main account once again got to ping towers in demo mode with a different sound and such. (I've not tried diretide or anything, but this seems fixed).

It's strange that manually deleting the folder and having steam cloud disabled was not enough to fix it, but outright replacing it was.

[mickderks]

After grabbing my favourite (or at least default) diff tool and going to town I've narrowed my situation down to %STEAM_FOLDER%\userdata\%USERID%\570\remote\user_convars.vcfg where my profile originally contained the following line; "dota_ping_menu_delay" "0.001000"

With this line present in the user_convars.vcfg I could no longer ping towers or objectives. Removing it restored my pings to proper working order. I'm assuming this was a self-inflicted injury, but maybe there's something that can be done to help those in my situation. And if not; at least this issue exists now as documentation.

[rdu-dev]

Thank you so much, same thing here (except my value was 0.000000), that fixed it!

I had not even noticed pinging towers etc. not working as I had taken a longer break.