Dota crashes during runtime after 7.33 update. Error CPackedStore::TestHashChunkFraction(): Content file pak01.vpk is corrupt

[1nuyasha]

Description

I occasionally experience game crashes while playing Dota 2 after 7.33 update (about 10 times in total in these days), and an error message pops up asking me to verify the integrity of game files. However, after verifying, the game may work normally for a while, but then crashes again with the same error message, asking me to verify the integrity of game files. I have tried uninstalling and reinstalling the game, but the issue still persists. My laptop(Dell G3 3579) specs are: intel core i5- 8300h nvidia gtx1060 16 gb RAM

Example Match ID (and possibly Timestamp)

7122766914-00:37(night)

Screenshots

[cmq104]

same problem no such issue occurred before 7.33,crashed 2times after 4/21

[paulowak]

Meu jogo está apresentando este erro, minha placa de video nvidia gtx1060 pode ser por isto?

[ank-debug]

Any solutions ? facing same issue since 24th April.

[1nuyasha]

Any solutions ? facing same issue since 24th April.

no =.=

[Sir-Devil]

I've also had been having this same issue. I was wondering if it's a hardware issue since it's only on my new pc but it doesn't seem to be.

It doesn't goes away even after redownloading and running the integrity check multiple times

[ank-debug]

@Sir-Devil Since when are you having this issue ? Mine started happening just a few days back. Before that I had been playing without any issues since last year.

[Sir-Devil]

@ank-debug I haven't played the game for about 2 months. Got back into it on the day 7.33 released and have been experiencing this ever since

[saw10]

Any solutions?

[Seam7]

Same issue happening to me

[yasseralzainy]

i have the same issue too

[enzok881]

does anyone find a solution? this happens after accepting a match or when you exit the game

[f1bb3r]

A couple seconds into a match, this exact same error appears. Game becomes barely playable, most of the sounds and some heroes' icons disappear and opening the main menu during the match completely crashes the game. Steam then forces me to verify integrity of game files and starts downloading 20+ GBs worth of files.

If only that was a one time issue, that would be fine and dandy, but unfortunately, the cycle repeats. It makes me wonder, why is there a specific number of users that are affected by this issue, and the rest are not even noticing any problems at all?

Since Valve aren't paying attention to this "minor" tech issue yet, it is good time to wipe this 46 GBs of useless data off the computer.

[hamidrogers]

This is just infuriating, Can't play like this , how many times does it need to verify the integrity? unplayable at this stage

[Sparkl1l]

i have the same issue too

[chihobix]

i have the same issue. since april 21. can't fix it even after verifying integrity of game files. this is my fourth ban in 2 weeks

[ank-debug]

I have encountered this error while playing ranked matches. Is that the case for you all as well ? I am testing this on turbo matches. Played 5 matches today, didn't crash yet.

[chihobix]

I have encountered this error while playing ranked matches. Is that the case for you all as well ? I am testing this on turbo matches. Played 5 matches today, didn't crash yet.

not only in ranked games, i recently played single draft low pri and i got the same error

[f1bb3r]

I have encountered this error while playing ranked matches. Is that the case for you all as well ? I am testing this on turbo matches. Played 5 matches today, didn't crash yet.

Got this error in every turbo game I played, however, it started just recently, around 3 days ago.

[billyschmidt]

I'm continuing to have this issue, and the worst part is being punished for a single abandon (due to crash). I keep getting placed in the low priority pool and have to get 3 (now 4) wins to be able to play turbos again. This is pretty much to most frustrating thing ever, and steam support is useless/clueless.

How can I see my local crash logs?

[Guranis]

Hey guys i may have found something that might help some of u.

After the game crashing with this message i realized its never ever downloading anything.

So i decided to delete the file manualy and than do and Integrity check again. HAve been playing the entire day long and had no issues what so ever ... so far ^^

Maybe u guys wanna give it a try and state if it worked for u

[f1bb3r]

Hey guys i may have found something that might help some of u.

After the game crashing with this message i realized its never ever downloading anything.

So i decided to delete the file manualy and than do and Integrity check again. HAve been playing the entire day long and had no issues what so ever ... so far ^^

Maybe u guys wanna give it a try and state if it worked for u

Hm... good that you pointed that out! Thanks man, will try.

[a3v5]

I'm continuing to have this issue, and the worst part is being punished for a single abandon (due to crash). I keep getting placed in the low priority pool and have to get 3 (now 4) wins to be able to play turbos again. This is pretty much to most frustrating thing ever, and steam support is useless/clueless.

How can I see my local crash logs?

dota crash log/dmp here: steamapps\common\dota 2 beta\game\bin\win64

also some log/dmp here: Steam\dumps

[Sir-Devil]

Hey guys i may have found something that might help some of u.

After the game crashing with this message i realized its never ever downloading anything.

So i decided to delete the file manualy and than do and Integrity check again. HAve been playing the entire day long and had no issues what so ever ... so far ^^

Maybe u guys wanna give it a try and state if it worked for u

For me, the error report is showing that "pak01.vpk" is corrupted but the problem is that there is no such file in the data folder

[ank-debug]

Hey guys i may have found something that might help some of u.

After the game crashing with this message i realized its never ever downloading anything.

So i decided to delete the file manualy and than do and Integrity check again. HAve been playing the entire day long and had no issues what so ever ... so far ^^

Maybe u guys wanna give it a try and state if it worked for u

Which files did you delete exactly ?

[Guranis]

pak01_000 pak01_001

And then to be fair i tested my memory with mem test. Seem like my memory wasnt working porper. Some parts of it where not responding correctly. Removed one of my 2 sticks (the faulty one) And the game is running as im used to no crashes nothing.

So for me the problem is solved. Faulty memory. Due to write and read error Dota was report a corrupt file and never even downloaded something because the file itselfe was OK. My ram was screwing it up.

[chihobix]

pak01_000 pak01_001

And then to be fair i tested my memory with mem test. Seem like my memory wasnt working porper. Some parts of it where not responding correctly. Removed one of my 2 sticks (the faulty one) And the game is running as im used to no crashes nothing.

So for me the problem is solved. Faulty memory. Due to write and read error Dota was report a corrupt file and never even downloaded something because the file itselfe was OK. My ram was screwing it up.

i tested my memory and deleted both these files and still get the same error. i played couple of single draft matches without a problem with most of them, but once i'm back on ranked i get the error on my first match and now i'm back to low pri

[billyschmidt]

Also still getting it after deleting the corrupt files, and in both turbos and single draft.

[Veloxigami]

I've been facing same error after latest patch.

[saw10]

One week and no solutions

[chihobix]

has anyone tried another steam account on the same pc?

[Flot12]

Кто-нибудь пробовал использовать другой аккаунт Steam на том же компьютере?

yes it doesn't help

[fishybeanz]

has anyone tried another steam account on the same pc?

Yes, just tried it, received same error from a different account( completely new).

[fishybeanz]

I've been going through the exact same issue now.

GG Bois

[ank-debug]

I have been playing for a week now. Have not witnessed any crashes. Dont exactly know how it got resolved, I did reinstall my game once last week maybe it helped.

[chihobix]

i'm still having the same issue

[1nuyasha]

Hey guys, it seems like my problem has been solved. I purchased two 8GB memory sticks to replace my original two 4GB sticks on April 3rd. I was able to play dota normally before the 7.33 update, and crashes only appeared after the update. I suspect that dota had higher requirements for memory stability after 7.33 update, and my new memory sticks may have had poorer compatibility and stability. (I bought cheap ones). Last week, I applied for after-sales service from the memory stick supplier and replaced them with two new memory sticks again. The compatibility and stability of the two new memory sticks are much better, and so far, I haven't encountered any game crashes. In conclusion, I think that the crashes were caused by memory failures due to the poor stability of the cheap memory, and replacing the old memory sticks with newer ones that have better stability might solve this problem. Perhaps you guys can give it a try. =.=

[Cyproximity]

I'm also encountering this issue since patch 7.33b. I tried to re-install the game and it won't fix the problem. btw, my system specs are AMD 3600x CPU and 16 GB of RAM.

the scenario when it's happening. when there's a lag spike happens there's a small chance that the popup error will show and the game itself will crash. and then when I open Dota 2 again it will verify the game files.

not sure if this is a memory issue. because when I play other games, not Dota. my system is totally normal and I never encounter any BSOD. I believe this is Dota 2 issue

[YuriJr]

Just wait valve resolve it, i think that’s not specs problem

[hamidrogers]

Hey guys I had this problem for at least 2 weeks, 2 days ago I completely deleted steam I mean shift deleted everything, Then installed a fresh one on another Hard drive , And downloaded the game again, past 48 hours not a single crash, Try installing it on another hard drive, this fixed it for me

[Teikoboii]

I removed PUBGs AC-Tool Xhunter1.sys. No issues since. This also caused some memory integrity issues in win11 itself.

net stop xhunter1 
reg delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\xhunter1 
del C:\Windows\xhunter1.sys

EDIT: nevermind it just happened again

[celestynek]

Unsubscribe every map from dota , it works

[duranddsouza]

First of all so happy I found this thread. Be hounding my desktop manufacture for a week.

7950 AMD, 7900 XTX and have the issue. So clearly not spec related

Reinstalled for steam and dota2 fixes it for a couple days (4 or 5 games) and its back again (Followed this step twice)

Valve should atleast acknowledge the issue, can someone with a decent twitter follower count please tweet about this only way will get a response

[victorcossioq]

@celestynek I did that but the issue has happened again today :(

[jaredeg]

Also having this (got a 5900X 4090)... could it be a Rebar issue?

[luckwww]

Hey guys，I fixed the problem. This is a memory compatibility problem. My original memory was 16G x 2, XMP 3666 MHz, but now it has been adjusted to 3600 MHz, The problem did not appear again. @1nuyasha

[1nuyasha]

yeah, I also believe that incompatibility of the memory is the main culprit. My game hasn't crashed for three weeks ever since I replace the old RAM sticks with new ones.

[Sir-Devil]

I don't know if the memory is the only reason since I had the same issue but the memtest showed no errors. So, I tried what Guranis mentioned above and deleted the two files and it seems to have fixed the problem but have to play more to be sure.

[hamidrogers]

I Shift-deleted The whole game, then reinstalled in on another hard drive, fixed it for me ive been playing without any problems for 2 weeks, Didnt change my RAM or anything, Just installed it on another Drive, hope it helps coz i know how annoying this crash is

[MohammadHk85]

any soloutions? facing the same problem these days.

[michaellongge163]

same error