AUS Server Disconnects and Cannot Reconnect to Game

rezyn8 commented 1 year ago

Description

There is no way to replicate this as it appears to happen at random. I have experienced this issue myself, three time since May 24.

During a game, the client will disconnect as though there is an internet connection issue (which there is not). You get sent back to the main menu and try to reconnect to the game. It goes to a black screen or the large red dota screen and then comes back to the main menu. This becomes a loop until you abandon the game. Upon abandonning the game, the abandonned game does not show up in match history and there is no abandon penalty.

This appears to be an issue with the AUSTRALIAN servers. Looking at reddit, only those playing on the AUS server are experiencing this issue.

It is defintiely not a local internet connection issue as I have been in discord talking to teammates as well as streaming DreamLeague on Twitch with out any interruption.

Game files have been checked and verified with out issue as well.

It is highly frustrating playing a game for twenty odd minutes to be kicked because of a server issue. Can we please have someone check the AUS servers and see if there is a fix or an upgrade?

Thanks!