ValveSoftware / Dota2-Gameplay

Public Bug Tracker for Dota2
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Dota 2 Crash #9691

Open VictorHungria opened 1 year ago

VictorHungria commented 1 year ago

Description

My Dota 2 is crashing a lot. Sometimes, 4, 5 times in a unique match.

I don't know what I can do to solve this problem.

DMP Analyse:

` Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Program Files (x86)\Steam\dumps\crash_dota2.exe_20230611104518_1.dmp] Comment: 'Crash Uptime( 6111.826489 ) Total frames( 350467 ) Curtime( 253.544907 ) Realtime( 241.986954 ) Current Map: '(unknown)' Addons: VPK overrides: SpawnCount: 3 Command Line: "dota2.exe" -steam +engine_experimental_drop_frame_ticks 1 +voice_fadeouttime 0 -prewarm_panorama Launch path: C:\Program Files (x86)\Steam\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe Build: 9721 (revision 8116143) OS: Windows 10 Pro (Build: 22000) (UBR: 1936) (Limited User) OS type: Windows 11 (21) Windows Game DVR: ENABLED Windows Game Mode: active App UI Language: brazilian, convar brazilian, localization brazilian Windows user default LCID: 0x0416 Misc: rate 80000 update 0 latency 21 msec Net: =[A:1:4255869969:23593] Time: Sun Jun 11 10:45:18 2023 Engine thread pool: 3 thread(s)

Render system: DX11 Driver Name: AMD Radeon R7 200 Series Driver Version: 27.20.20913.2000 VendorId / DeviceId: 0x1002 / 0x6658 SubSystem / Rev: 0xe258174b / 0x0 DXLevel: 110 Texture memory: 2,121,830,400 Vid: Borderless Window, render at 1920 x 1080, display at 1920 x 1080, refresh rate 0.00Hz (60Hz desktop) Version:0, cpu_level:1, mem_level:2, gpu_mem_level:2, defaultres:1920, defaultresheight:1080, gpu_level:2, version:1, knowndevice:1, refreshrate_numerator:0, refreshrate_denominator:0, fullscreen:0, coop_fullscreen:0, nowindowborder:1, mat_vsync:0, fullscreen_min_on_focus_loss:1, high_dpi:0, cl_particle_fallback_base:0, cl_particle_fallback_multiplier:0.000000, dota_cheap_water:false, r_deferred_height_fog:true, r_deferred_simple_light:1, r_ssao:true, cl_globallight_shadow_mode:2, r_dota_fxaa:true, r_deferred_additive_pass:true, dota_portrait_animate:true, r_deferred_specular_bloom:true, r_deferred_specular:true, dota_ambient_creatures:true, dota_ambient_cloth:true, r_texture_stream_mip_bias:0, r_dota_normal_maps:true, r_dashboard_render_quality:true, shaderquality:1, recommendedheight:2160, r_grass_quality:2, r_dota_allow_wind_on_trees:true, r_dota_allow_parallax_mapping:true, r_dota_bloom_compute_shader:1, r_depth_of_field:1, mat_viewportscale:1.000000, r_fullscreen_gamma:2.200000, r_dota_fsr_upsample:0, r_low_latency:1, useadvanced:0,

System Memory: Memory load: 88% Total physical memory: 8153.94 MiB Free physical memory: 905.56 MiB Total page file: 16857.94 MiB Free page file: 3197.95 MiB

Registered comments: (2166.282738) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_INIT curtime:1.000000 realtime:2166.280548 (2176.339386) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_CUSTOM_GAME_SETUP curtime:5.566667 realtime:2176.339385 (2176.358704) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_HERO_SELECTION curtime:5.600000 realtime:2176.358703 (2176.368387) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_STRATEGY_TIME curtime:5.633334 realtime:2176.368385 (2176.544008) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_TEAM_SHOWCASE curtime:5.666667 realtime:2176.544007 (2176.545166) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_WAIT_FOR_MAP_TO_LOAD curtime:5.700000 realtime:2176.545165 (2176.561793) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_PRE_GAME curtime:5.733334 realtime:2176.561791 (2176.806338) CDOTAGameRules::State_Enter DOTA_GAMERULES_STATE_GAME_IN_PROGRESS curtime:5.733334 realtime:2176.806336

ConVars (non-default):

                                           var                            value                          default
                                    sv_minrate                            80000                             5000
                                      hostname                        V Hungria                                 
                                          name                        V Hungria                          unnamed
                               tv_snapshotrate                               15                               20
                                tv_transmitall                             true                            false
                                snd_gamevolume                         0.536827                                1
                                        volume                         0.461756                                1
                               snd_musicvolume                         0.475921                                1
                         sound_device_override          Source2SDLDefaultDevice                                 
                                   think_limit                                0                               10
        dota_global_item_shuffle_enabled_slots                               64                                0

dota_global_item_shuffle_enabled_slots_upconverted true false dota_muerta_release_dont_show_ingame_event_descrip true false dota_show_popular_items false true dota_weekend_tourney_selected_division 7 0 dota_show_plus_assistant_violator false true dota_splash_ad_acknowledged_id 130 0 dota_highest_seen_item_id 27668946737 0 dota_hud_netgraph true false treasure_escalating_rares_popup_seen true false dota_match_solo_fast_queue true false dota_lane_selection_soft_support false true dota_lane_selection_hard_support false true dota_lane_selection_offlane false true dota_lane_selection_midlane false true dota_bot_script_index_mask 13 15 dota_featured_game_mode_splash_time 1666905417 0 dota_active_play_section_new 1 11 dota_lobby_settings_advanced_visible true false dota_last_acknowledged_plus_status 2 -1 cl_network_quality2 0 -1 dota_new_player_seen_learn_tab true false dota_client_first_session false true dota_dashboard_launch_count 398 0 dota_fantasy_popup_help_dpc false true dota_fantasy_league_region 3 1 dota_muerta_ofrenda_reveal_sequence_current_state 2 0 cl_dota_recent_games_include_custom_games false true cl_dota_recent_games_include_event_games false true dota_profile_hero_stats_sort_priorities -6 -2 1 -16 -12 -7 -8 -3 -4 -5 1
dota_profile_teammate_stats_sort_priorities -6 -5 3 -4 -2 1
dota_matchgroups_new 32 0 dota_matchgroups_automatic 32 0 dota_matchgroups_version 107 0 dota_match_game_modes 8388624 0 dota_competitive_game_modes 4194304 0 dota_redirect_allies_voice_to_private_coaching_gro false true dota_conduct_scorecard_latest_ack_seq_num 5223 0 dota_minimap_hero_size 957.931091 600 dota_camera_speed 7103.448242 3000 default_fov 75 90 dota_hud_flip false true voice_vox 2 0 dota_settings_quick_target_attack true false dota_settings_quick_move true false dota_player_multipler_orders true false dota_player_auto_repeat_right_mouse true false english false true cl_updaterate 30 20 cl_interp 0.033 0.016 dota_hero_demo_towers_enabled false true dota_hero_demo_default_enemy npc_dota_hero_necrolyte npc_dota_hero_axe dota_turbo_matches_played 12 0

Console History (reversed)

5221(6111.820912): UseCandidate was set! 5220(6111.820900): Incoming binding request from [2804:7f4:538e:882d:89b7:f3a6:da06:fa55]:63497 to [2804:7f3:82:7ea6:aab5:282:51ee:ebea]:62878. 5219(6111.745947): Sending a STUN response to [2804:7f4:538e:882d:89b7:f3a6:da06:fa55]:63497 from [2804:7f3:82:7ea6:aab5:282:51ee:ebea]:62878. 5218(6111.745920): Incoming binding request from [2804:7f4:538e:882d:89b7:f3a6:da06:fa55]:63497 to [2804:7f3:82:7ea6:aab5:282:51ee:ebea]:62878. 5217(6100.264352): CL: Forcing ExecuteQueuedOperations due to entity slot re-use (203 ) 5216(6100.264297): CL: Forcing ExecuteQueuedOperations due to entity slot re-use (202 axe_counter_helix) 5215(6038.719262): Panel Agility has fill-parent-flow for height, but isn't in a flowing down or up layout 5214(6038.484969): Panel Agility has fill-parent-flow for height, but isn't in a flowing down or up layout 5213(6038.252186): Panel Agility has fill-parent-flow for height, but isn't in a flowing down or up layout 5212(6036.778815): Waited 3.0ms for SteamNetworkingSockets lock [GetSessionConnectionInfo] 5211(6036.778792): SteamNetworkingSockets lock held for 10.5ms. (Performance warning.) ServiceThread,BeginFetchNetworkConfig This is usually a symptom of a general performance problem such as thread starvation. 5210(6036.778760): Certificate expires in 46h19m at 1686657896 (current time 1686491129), will renew in 44h19m 5209(6032.969140): Recv msg 7535 (k_EMsgClientToGCGetProfileCardResponse), 102 bytes 5208(6032.969036): Recv msg 7535 (k_EMsgClientToGCGetProfileCardResponse), 111 bytes 5207(6032.558260): Send msg 7534 (k_EMsgClientToGCGetProfileCard), 22 bytes 5206(6032.558072): Send msg 7534 (k_EMsgClientToGCGetProfileCard), 22 bytes 5205(6031.896042): PregameHud - SetPreGameVisible 0 5204(6028.692076): CWorldRendererMgr::ServiceWorldRequests long frame: 96.627490ms 5203(6028.554561): CWorldRendererMgr::ServiceWorldRequests long frame: 100.204031ms 5202(6028.157671): CWorldRendererMgr::ServiceWorldRequests long frame: 89.138889ms 5201(6027.914213): Recv msg 7273 (k_EMsgGCChatMessage), 176 bytes 5200(6027.782211): WARNING: Particle system 'particles/ui/ui_aghs_pregamebg_ambient_mist.vpcf' was not precached correctly. Performing blocking load.... 5199(6027.698266): Failed loading resource "particles/ui/ui_aghs_pregamebg_ambient_mist.vpcf_c" (ERROR_FILEOPEN: File not found) 5198(6026.980443): PregameHud - SetPreGameVisible 1 5197(6026.970581): PregameHud - eGameState is now DOTA_GAMERULES_STATE_PRE_GAME 5196(6026.895431): Panel Intelligence has fill-parent-flow for height, but isn't in a flowing down or up layout 5195(6026.895331): Panel Agility has fill-parent-flow for height, but isn't in a flowing down or up layout 5194(6026.895236): Panel Strength has fill-parent-flow for height, but isn't in a flowing down or up layout 5193(6026.866391): Panel Intelligence has fill-parent-flow for height, but isn't in a flowing down or up layout 5192(6026.866323): Panel Agility has fill-parent-flow for height, but isn't in a flowing down or up layout 5191(6026.866246): **** Panel Strength has fill-parent-flow for height, but isn't in a flowing down or up layout 5190(6026.808302): PregameHud - SetPreGameVisible 0 5189(6026.766952): CDOTA_Hud_Main::EventGameRulesStateChanged DOTA_GAMERULES_STATE_PRE_GAME 5188(6026.766885): C:Gamerules: entering state 'DOTA_GAMERULES_STATE_PRE_GAME' 5187(6026.614123): Height map file (maps/prefabs/promotional_dire_fountain.vhcg) not found, this will make ground height traces more expensive! Recompile the map to generate a height map. 5186(6026.605296): Height map file (maps/prefabs/promotional_radiant_fountain.vhcg) not found, this will make ground height traces more expensive! Recompile the map to generate a height map. 5185(6026.470588): PregameHud - eGameState is now DOTA_GAMERULES_STATE_WAIT_FOR_MAP_TO_LOAD 5184(6026.387503): CDOTA_Hud_Main::EventGameRulesStateChanged DOTA_GAMERULES_STATE_WAIT_FOR_MAP_TO_LOAD 5183(6026.387451): C:Gamerules: entering state 'DOTA_GAMERULES_STATE_WAIT_FOR_MAP_TO_LOAD' 5182(6026.086766): Created physics for maps/dota/world_physics.vphys 5181(6026.078035): SynchronouslySpawnGroup for group 'CL: [17: dota | world_layer_radiant_base | ]' took 4472us 5180(6026.073509): SynchronouslySpawnGroup for group 'CL: [16: dota | world_layer_dire_base | ]' took 3115us 5179(6011.649863): Overflow of the sheet cache texture. Releasing and starting over. This is ok in asset browser, not so ok if the game is triggering this! 5178(6011.245226): Warning: Unable to acquire convar value: dota_music_enable_spectator_mode 5177(6011.245210): Operator Error: Event valve_dota_001.music.ui_hero_select: CSosOperatorConvar 5176(6009.285126): PregameHud - eGameState is now DOTA_GAMERULES_STATE_TEAM_SHOWCASE 5175(6009.205018): CDOTA_Hud_Main::EventGameRulesStateChanged DOTA_GAMERULES_STATE_TEAM_SHOWCASE 5174(6009.204962): C:Gamerules: entering state 'DOTA_GAMERULES_STATE_TEAM_SHOWCASE' 5173(6004.317486): Recv msg 7273 (k_EMsgGCChatMessage), 43 bytes 5172(6001.022228): Recv msg 7273 (k_EMsgGCChatMessage), 43 bytes 5171(5997.536211): CAsyncWriteInProgress::OnComplete( "cfg/dotakeys_personal.lst" ) -> Success at 5997.536 5170(5997.534899): Saved offline user config file 'cfg/user_convars_0_slot0.vcfg' 5169(5997.533994): Saved user config file 'cfg/user_convars_89919777_slot0.vcfg' 5168(5997.533349): Saved 'user_convars.vcfg' to SteamRemoteStorage, 1142 bytes OK 5167(5997.532400): SavUser Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv* Executable search path is: Windows 10 Version 22000 MP (4 procs) Free x64 Product: WinNt, suite: SingleUserTS Edition build lab: 22000.1.amd64fre.co_release.210604-1628 Machine Name: Debug session time: Sun Jun 11 10:45:22.000 2023 (UTC - 3:00) System Uptime: not available Process Uptime: 0 days 1:41:57.000 ................................................................ ................................................................ ....................................................... Loading unloaded module list ............... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (e6c.38e0): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -v ntdll!NtWaitForMultipleObjects+0x14: 00007ffc`c8fc4704 c3 ret 0:017> !analyze -v


KEY_VALUES_STRING: 1

Key  : AV.Fault
Value: Read

Key  : Analysis.CPU.mSec
Value: 2296

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 14650

Key  : Analysis.IO.Other.Mb
Value: 3

Key  : Analysis.IO.Read.Mb
Value: 0

Key  : Analysis.IO.Write.Mb
Value: 42

Key  : Analysis.Init.CPU.mSec
Value: 875

Key  : Analysis.Init.Elapsed.mSec
Value: 167318

Key  : Analysis.Memory.CommitPeak.Mb
Value: 147

Key  : Timeline.Process.Start.DeltaSec
Value: 6117

Key  : WER.OS.Branch
Value: co_release

Key  : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key  : WER.OS.Version
Value: 10.0.22000.1

FILE_IN_CAB: crash_dota2.exe_20230611104518_1.dmp

COMMENT: Crash Uptime( 6111.826489 ) Total frames( 350467 ) Curtime( 253.544907 ) Realtime( 241.986954 ) Current Map: '(unknown)' Addons: VPK overrides: SpawnCount: 3 Command Line: "dota2.exe" -steam +engine_experimental_drop_frame_ticks 1 +voice_fadeouttime 0 -prewarm_panorama Launch path: C:\Program Files (x86)\Steam\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe Build: 9721 (revision 8116143) OS: Windows 10 Pro (Build: 22000) (UBR: 1936) (Limited User) OS type: Windows 11 (21) Windows Game DVR: ENABLED Windows Game Mode: active App UI Language: brazilian, convar brazilian, localization brazilian Windows user default LCID: 0x0416 Misc: rate 80000 update 0 latency 21 msec Net: =[A:1:4255869969:23593] Time: Sun Jun 11 10:45:18 2023 Engine thread pool: 3 thread(s)

Render system: DX11 Driver Name: AMD Radeon R7 200 Series Driver Version: 27.20.20913.2000 VendorId / DeviceId: 0x1002 / 0x6658 SubSystem / Rev: 0xe258174b / 0x0 DXLevel: 110 Texture memory: 2,121,830,400 Vid: Borderless Window, render at 192

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CONTEXT: (.ecxr) rax=000002b6198ac450 rbx=000002b467878900 rcx=0000001b0000000e rdx=000002b44faf3b80 rsi=000002b44fa2a300 rdi=000002b619f129a0 rip=00007ffc82a14165 rsp=000000d07467e830 rbp=000000d07467e930 r8=00000000ffffffff r9=0000000000000003 r10=00007ffc5c820000 r11=000000d07467e7e0 r12=0000000000000001 r13=0000000000000000 r14=000002b467878880 r15=55fa06daa6f3b789 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 steamnetworkingsockets!SteamNetworkingIdentity_ToString+0x18655: 00007ffc82a14165 488b01 mov rax,qword ptr [rcx] ds:0000001b0000000e=???????????????? Resetting default scope

EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffc82a14165 (steamnetworkingsockets!SteamNetworkingIdentity_ToString+0x0000000000018655) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000001b0000000e Attempt to read from address 0000001b0000000e

PROCESS_NAME: dota2.exe

READ_ADDRESS: 0000001b0000000e

ERROR_CODE: (NTSTATUS) 0xc0000005 - A instru o no 0x%p referenciou a mem ria no 0x%p. A mem ria n o p de ser %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000001b0000000e

STACK_TEXT:
000000d07467e830 00007ffc829e9806 : 000002b44fa2a300 000000d07467ece0 0000000000000000 000002b5fa08aa10 : steamnetworkingsockets!SteamNetworkingIdentity_ToString+0x18655 000000d07467ec80 00007ffc829ea81b : 000002b38ef6acc0 000000000000000e 000002b44f746760 00007ffc00000000 : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x1b96 000000d07467ecb0 00007ffc829ed602 : 000002b6310043d0 000002b30000005c 000000000000001c 0000000000000025 : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x2bab 000000d07467f8e0 00007ffc829ee673 : 0000000000000011 0000000000000000 0000000000000000 000000000001885e : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x5992 000000d07467f960 00007ffc829ee81c : 000002b38ee1f4e0 0000000000000000 0000000000000000 0000000000000000 : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x6a03 000000d07467f990 00007ffc829e820b : 000000001daaf685 000002b38ef3dce0 0000000000000000 0000000000000000 : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x6bac 000000d07467f9e0 00007ffc82c1ab48 : 000002b300000000 0000000000000000 0000000000000000 0000000000000000 : steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler+0x59b 000000d07467fa10 00007ffcc7ad55a0 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : steamnetworkingsockets!SteamDatagram_SetNetworkConfig+0x18dbf8 000000d07467fa40 00007ffcc8f2485b : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : kernel32!BaseThreadInitThunk+0x10 000000d07467fa70 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!RtlUserThreadStart+0x2b

SYMBOL_NAME: steamnetworkingsockets+18655

MODULE_NAME: steamnetworkingsockets

IMAGE_NAME: steamnetworkingsockets.dll

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~17s; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_steamnetworkingsockets.dll!Unknown

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {36c73185-c073-645e-041a-362164283a83}

Followup: MachineOwner

[0x0] ntdll!NtWaitForMultipleObjects + 0x14
[0x1] KERNELBASE!WaitForMultipleObjectsEx + 0xf0
[0x2] KERNELBASE!WaitForMultipleObjects + 0xe
[0x3] crashhandler64!CreateInterface + 0x46cb7
[0x4] crashhandler64!CreateInterface + 0x23bc
[0x5] steamclient64!Breakpad_SteamWriteMiniDumpUsingExceptionInfoWithBuildId + 0x184
[0x6] steam_api64!SteamAPI_WriteMiniDump + 0x3e
[0x7] engine2 + 0x1b93d7
[0x8] tier0!MiniDumpStandardData_t::HandlerQueueHeartBeat + 0x5ff
[0x9] tier0!MiniDumpExceptionHandler + 0x1f4
[0xa] tier0!MiniDumpExceptionHandler + 0x284
[0xb] KERNELBASE!UnhandledExceptionFilter + 0x1f1
[0xc] ntdll!RtlUserThreadStart$filt$0 + 0xac
[0xd] ntdll!_C_specific_handler + 0x96
[0xe] ntdll!RtlpExecuteHandlerForException + 0xf
[0xf] ntdll!RtlDispatchException + 0x25a
[0x10] ntdll!KiUserExceptionDispatch + 0x2e
[0x11] steamnetworkingsockets!SteamNetworkingIdentity_ToString + 0x18655
[0x12] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x1b96
[0x13] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x2bab
[0x14] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x5992
[0x15] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x6a03
[0x16] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x6bac
[0x17] steamnetworkingsockets!SteamNetworkingSockets_DefaultPreFormatDebugOutputHandler + 0x59b
[0x18] steamnetworkingsockets!SteamDatagram_SetNetworkConfig + 0x18dbf8
[0x19] kernel32!BaseThreadInitThunk + 0x10
[0x1a] ntdll!RtlUserThreadStart + 0x2b
`

Example Match ID (and possibly Timestamp)

No response

Screenshots

No response

JazimLatif commented 10 months ago

Same issue here, verified integrity of files, reinstalled dota, did sfc scan, even reinstalled windows