ValveSoftware / Proton

Compatibility tool for Steam Play based on Wine and additional components
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Paw Patrol: On a Roll (758730) #2316

Open PadreAdamo opened 5 years ago

PadreAdamo commented 5 years ago

Paw Patrol: On a Roll https://store.steampowered.com/app/758730/

The game, tried fullscreen and windows (various settings on each, launches successfully. However, after the UNITY logo and trademark information are displayed, nothing happens. There is a black screen with mouse cursor.

My system: AMD CPU and AMD GPU (RX 580)

kisak-valve commented 5 years ago

Hello @PadreAdamo, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. Also, please add PROTON_LOG=1 %command% to the game's launch options and drag and drop the generated $HOME/steam-$APPID.log into the comment box.

PadreAdamo commented 5 years ago

GIST: https://gist.github.com/PadreAdamo/155f966d24adbe90a95aa3857e0d90fa GIST EASY LINK

steam-758730.log

kisak-valve commented 5 years ago

Possibly trying to play an intro video via Media Foundation, which isn't currently implemented.

PadreAdamo commented 5 years ago

Is there a way to skip the video via launch option or?

DS-Pro commented 5 years ago

The game freezes on intro

NickelodeonLogo.mp4 codec:

Video: MPEG4 Video (H264) 1920x1080 30fps 275kbps [V: h264 main L4.0, yuv420p, 1920x1080, 275 kb/s]

TorusLogo.mp4 codec:

Video: MPEG4 Video (H264) 1920x1080 29.97fps 15602kbps [V: Core Media Video (h264 high L4.0, yuv420p, 1920x1080, 15602 kb/s)]
Audio: AAC 48000Hz stereo 256kbps [A: Core Media Audio [eng] (aac lc, 48000 Hz, stereo, 256 kb/s)]

log

WindowsVideoMedia error 0x80004001 while reading ...
Context: Turning DXVA off
Error details: <Empty>
DS-Pro commented 5 years ago

Steam output to terminal

wine: Call from 0x7b45317c to unimplemented function api-ms-win-appmodel-runtime-l1-1-2.dll.AppPolicyGetMediaFoundationCodecLoading, aborting