Crystar (981750)

[CygnusTerminal]

Compatibility Report

• Name of the game with compatibility issues: Crystar
• Steam AppID of the game: 981750

System Information

• GPU: RX 480
• Driver/LLVM version: string: 4.5 (Compatibility Profile) Mesa 19.3.0-devel (git-5e92f5b88d)
• Kernel version: linux52-rt
• Link to full system information report as Gist: https://gist.github.com/rossophantasma/8c6ddb677e6b6c8dae308406ec8c924b
• Proton version: 4.11-

I confirm:

• [y] that I haven't found an existing compatibility report for this game.
• [y] that I have checked whether there are updates for my system available.

steam-981750.log

Symptoms

The game has a mechanic where you have to cry to release sentiments. This triggers a cutscene (pre-rendered, i imagine it is a video file) that instead shows a black screen with only sound.

Reproduction

Play the game, clear a stage, go to the menu, go to "Organize", "Release Sentiments" and see the error.

[kisak-valve]

Looks like this game would benefit from support for Media Foundation maturing.

[CygnusTerminal]

Looks like this game would benefit from support for Media Foundation maturing.

So, there is no current workaround? On other note, the game runs flawlessly otherwise, i could not be more thankful of such an awesome tool for us Linux enthusiasts! Edit: typo

[trenton4k]

I get the same issue but on the menu (black screen with only sound) to start the game any update my log file 150 mb steam-981750.log

[kisak-valve]

Hello @trenton4k, it might be interesting to give Proton Experimental a try and share a log.

[trenton4k]

same as before experimental-5.13-20210217 steam-981750

[kisak-valve]

Thanks. Looking at the log, Proton Experimental is trying harder, and but has missing codecs:

Missing decoder: MPEG-4 AAC (audio/mpeg, mpegversion=(int)4, framed=(boolean)true, stream-format=(string)raw, level=(string)2, base-profile=(string)lc, profile=(string)lc, codec_data=(buffer)1190, rate=(int)48000, channels=(int)2)
Missing decoder: H.264 (Main Profile) (video/x-h264, stream-format=(string)avc, alignment=(string)au, level=(string)4.1, profile=(string)main, 

As a side note, Proton logs compress well and you throw them in an archive when Github isn't happy with the file size.

[trenton4k]

tryed Proton-6.1-GE-2 got video playback working now menu is broken (black screen with only sound) steam-981750.tar.gz

[trenton4k]

no difference with WINEFSYNC_FUTEX2=0 %command% with Proton Experimental steam-981750 FUTEX2 off .tar.gz

[CygnusTerminal]

tryed Proton-6.1-GE-2 got video playback working now menu is broken (black screen with only sound) steam-981750.tar.gz

Pinging @GloriousEggroll, he might be of help here

[trenton4k]

I fixed it by deleting the files from the game & disable cloud save file I deleted (/home/user/.steam/steam/userdata/steamuser/981750/remote/) CRYSTAR_system.dat CRYSTAR.dat CRYSTAR000.dat

it started working (Proton-6.1-GE-2)