Neon Abyss (788100)

[clansdown]

Compatibility Report

• Name of the game with compatibility issues: Neon Abyss
• Steam AppID of the game: 788100

System Information

• GPU: GTX 1070

• Driver/LLVM version: nvidia 440.100

• Kernel version: 4.15.0-123-generic

• Link to full system information report as Gist: https://gist.github.com/clansdown/bfe09442dfa71b39a28614ed4d520596 steam-788100.log

• Proton version: 5.13-2

I confirm:

• [ x] that I haven't found an existing compatibility report for this game.
• [ x] that I have checked whether there are updates for my system available.

Symptoms

As soon as it launches, the screen is solid black. An intro sound plays, but the game doesn't do anything. The free demo version of the game worked fine, however.

Reproduction

Just launch the game. It happens every time, without fail. No user input is necessary to produce the problem, nor does any seem possible.

[kisak-valve]

Hello @clansdown, looks like this game would benefit from support for Media Foundation maturing.

[clansdown]

Pardon me, I don't quite understand you. Do you mean that the full version of the game makes use of Microsoft Media Foundation in a way that the demo doesn't, and so support for it will be when the MMF support matures? (Or do you mean that support for MMF is maturing and this game may benefit from that?)

[kisak-valve]

The game is making use of the Media Foundation framework, as seen in your log with:

fixme:mfplat:mfsource_CreatePresentationDescriptor (0000000009E38DE0)->(0000000009E38E50): stub
fixme:mfplat:mfsource_BeginGetEvent (0000000009E38DE0)->(0000000009E38E28, 0000000009E38DE0)
fixme:mfplat:mfsource_Shutdown (0000000009E38DE0): stub

There's ongoing work in upstream wine to improve support, but as of right now, there's a bunch of work that still needs to happen in wine and that's where support needs to mature.

[clansdown]

Thank you.

[clansdown]

It seems to be working now (with a recent experimental proton).