Sonic Origins (1794960)

[RaymondRunner]

Compatibility Report

• Name of the game with compatibility issues: Sonic Origins
• Steam AppID of the game: 1794960

System Information

• CPU: RYZEN 5 2600 PRO
• GPU: GTX 1650 OC 4GB
• Video driver version: Mesa 24.1.2-arch1.2
• Kernel version: Linux 6.9.7-zen1-1-zen
• Link to full system information report as Gist: https://gist.github.com/RaymondRunner/d2bab4f7ec6e4117cfb28297fa193560
• Proton version: 7 Onward (8.0-5)

I confirm:

• [ ✅] that I haven't found an existing compatibility report for this game.
• [ ✅] that I have checked whether there are updates for my system available.

steam-1794960.log

Symptoms

The game proceeds to launch for a short short time and in that time it just shows a black screen and then it closes automatically I tested it with all versions of proton 7 onward and it happened in all versions. i tested it even on Linux Mint 21.2/3, and Arch Linux (KDE Before, And Actually With Gnome). Neither with the command PROTON_USE_WINED3D=1 %command% Worked. I tested it with both generic kernel and zen kernels.

I have uploaded the log input in this issue report.

Reproduction

Open the game on proton 8.0-5

[kisak-valve]

Hello @RaymondRunner, please copy the contents of Steam Runtime Diagnostics from Steam (Steam -> Help -> Steam Runtime Diagnostics) and put it in a gist, then include a link to the gist in this issue report. Found it buried in the second half of the above gist.

DXVK is failing to initialize, which usually hints that your video driver's Vulkan render path is not healthy.

[kisak-valve]

It looks like your NVIDIA driver install is broken or incomplete and Steam is being forced to fallback to llvmpipe (mesa's faster CPU renderer) to run at all. Check your video driver installation.

The NVIDIA proprietary driver requires that the driver's kernel module loaded into memory, 32 bit userspace libraries, and 64 bit userspace libraries are all installed and the exact same version to work properly. If you recently changed video driver versions, the previous kernel module version can still be loaded into memory and rebooting is the easiest way to clear that scenario.

[RaymondRunner]

apparently by some reason i had the 555 -1 and -2 drivers between the nvidia-utils and lib32-nvidia-utils even tough i installed the 550 stable in first place... so i am installing again the 550 drivers

[RaymondRunner]

steam-1794960.log I somehow managed to make it open by removing steam and the drivers and reinstalling them and now, the black screen happens and something in the log changed...