FINAL FANTASY VII EVER CRISIS (2484110)

[Wedge009]

Compatibility Report

• Name of the game with compatibility issues: Final Fantasy VII Ever Crisis
• Steam AppID of the game: 2484110

System Information

• GPU: RX 7900 XTX
• Video driver version: Mesa 24.2.5 (kisak)
• Kernel version: 6.8.0-47 (Ubuntu)
• Link to full system information report as Gist: https://gist.github.com/Wedge009/234618d6c07c31823167fc3bcf604674
• Proton version: 9.0-3 (vanilla)

I confirm:

• [x] that I haven't found an existing compatibility report for this game.
• [x] that I have checked whether there are updates for my system available.

steam-2484110-ubuntu2204.log (runs normally) steam-2484110-ubuntu2404.log (gets stuck on connection - eventually forced-closed via Alt-F4)

There are a lot of entries for fixme:system:NtUserQueryDisplayConfig in the latter, I don't know if that's significant.

Symptoms

This may not necessarily be a Proton-specific issue, since it appears to be a connection issue within the game itself (it's a PC port of a mobile phone game) and the connection works fine on Ubuntu 22.04 but not on 24.04 (my observation is a confirmation of the report around July 2024 on ProtonDB - there are a few other reports that also refer to the black loading screen problem).

Reproduction

1. Start game
2. Click past title screen
3. Indefinite black 'loading' screen on Ubuntu 24.04
4. Note that game loads as normal with Ubuntu 22.04

Unlike Mobius (service since terminated), this game doesn't cope well going back and forth between phone and PC frequently, so I seldom use the Steam port. But if I do use it, I'd prefer to have it work with Proton as I used to back on the older Ubuntu.

[madewokherd]

This might be a line of interest:

263319.184:0140:0144:err:module:import_dll Library icu.dll (which is needed by L"S:\\common\\FF7EC\\FF7EC_Data\\Plugins\\x86_64\\FirebaseCppApp-11_9_0.dll") not found

[Wedge009]

Thanks for the input, but that occurs in both logs. (The game works as normal under Ubuntu 22.04.)