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ValveSoftware / Source-1-Games

Source 1 based games such as TF2 and Counter-Strike: Source
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L4D2 Crashes after finished loading joining game. May be MOTD/flashplugin/64 bits related. #1179

Closed AlejandroJD closed 7 years ago

AlejandroJD commented 11 years ago

I am using UBUNTU 12.04 64 bits and l4d2 is the only game that crashes to desktop most of the time after finished joining a game (it actually finishes loading) and I have search a little bit and it maybe be because video ads and my flash plugin unable to see it or something. Please help and tell me the information you need.

Tele42 commented 11 years ago

Please include all information requested at https://github.com/ValveSoftware/Source-1-Games#reporting-issues.

kicktothecortex commented 11 years ago

I'm having this same issue on Kubuntu 12.04.3 (nvidia-319-updates); L4D2 starts fine, but trying to join or start a campaign results in a crash to the desktop when the loading is complete and the MOTD (if any) would display. I have attempted to clear out all add-ons to determine if any were the cause and the issue remains with all add-ons disabled and/or removed.

I was able to start a Cold Stream campaign once with others online, but it crashed in the same way after we reached the tunnel just before the safe room in the first map of the campaign.

My system information:

Processor Information:
    Vendor:  AuthenticAMD
    CPU Family:  0x10
    CPU Model:  0x5
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  3000 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Unsupported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.04.3 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.2.0-53-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11103000
    X Window Manager:  KWin
    Steam Runtime Version:  steam-runtime-release_2013-09-05

Video Card:
    Driver:  NVIDIA Corporation GeForce GTX 660/PCIe/SSE2

    Driver Version:  4.3.0 NVIDIA 319.32
    OpenGL Version: 4.3
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x10de
    DeviceID:  0x11c0
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.91" x 11.77"  (23.98" diag)
                                            53.1cm x 29.9cm  (60.9cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 2048 MB
    Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
    Audio device: Nvidia GPU 41 HDMI/DP

Memory:
    RAM:  12017 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_US.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  692082 Mb
    Largest Free Hard Disk Block:  343513 Mb

Installed software:

Recent Failure Reports:
    Tue Sep 10 17:27:57 2013 GMT: file ''/tmp/dumps/crash_20130910115947_1.dmp'', upload yes: ''CrashID=bp-898bef2a-a64e-41de-9845-123882130910''
    Tue Sep 10 17:30:16 2013 GMT: file ''/tmp/dumps/crash_20130910122806_1.dmp'', upload yes: ''CrashID=bp-c3c82c2f-bccf-45ea-a2c0-fe89e2130910''
    Tue Sep 10 17:42:06 2013 GMT: file ''/tmp/dumps/crash_20130910123738_1.dmp'', upload yes: ''CrashID=bp-0d6112e8-5849-46e6-8b31-cc1572130910''
    Tue Sep 10 17:45:53 2013 GMT: file ''/tmp/dumps/crash_20130910124147_1.dmp'', upload yes: ''CrashID=bp-63c4ce50-b3d7-488b-82a9-af01a2130910''
    Tue Sep 10 17:59:24 2013 GMT: file ''/tmp/dumps/crash_20130910125738_1.dmp'', upload yes: ''CrashID=bp-02d27c33-ed70-4245-9db2-016eb2130910''

I see my crash dumps are set to upload (I assume to the Valve servers for the specific game), but I can provide those as well, if needed.

AlejandroJD commented 11 years ago

Thanks so much for leaving a comment that provides more help than mine, hope we get help.

ghost commented 11 years ago

I have the dump of the crash; who can I send it to? Just before the crash the following is thrown:

warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
[0912/144827:WARNING:backend_impl.cc(1644)] Messed up entry found.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0912/144827:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
Uploading dump (out-of-process) [proxy '']
/tmp/dumps/crash_20130912144752_1.dmp
/home/USER/.local/share/Steam/SteamApps/common/Left 4 Dead 2/./hl2.sh: line 67:  6744 Segmentation fault      ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
Game removed: AppID 550 "Left 4 Dead 2 (Beta)", ProcID 6744
kisak-valve commented 7 years ago

Hello @AlejandroJD, @kicktothecortex, are either of you still experiencing this issue with an up to date system?

kisak-valve commented 7 years ago

Closing pending feedback.