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ValveSoftware / Source-1-Games

Source 1 based games such as TF2 and Counter-Strike: Source
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TF2: Bug on Performance Report screen followed by game crash #149

Closed jorgenpt closed 11 years ago

jorgenpt commented 11 years ago

Issue transferred from ValveSoftware/steam-for-linux#1776 @vitormanfredini posted at 2013-02-15T02:15:43Z:

This bug was also reported on Community Discussions, right here: http://steamcommunity.com/app/221410/discussions/2/864956555070818340/

The problem: A non existing class with thousands of hours of gameplay shows up at the Performance Report (while connecting to a server) and after connecting to the server the game crashes after some seconds of gameplay. This happened everytime on every map I tried to connect. I was able to play until some update (i don't know which of them) Also this issue doesn't happen on windows

Screenshot of the bug: http://i.imgur.com/K7iIK.jpg

System information:

Processor Information:
    Vendor:  GenuineIntel
    Speed: 2001 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.0-23-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11300000

Video Card:
    Driver:  Intel Open Source Technology Center Mesa DRI Intel(R) Sandybridge Mobile x86/MMX/SSE2

    Driver Version:  3.0 Mesa 9.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x10de
    DeviceID:  0xfd4
    Number of Monitors:  1
    Number of Logical Video Cards:  2
    Primary Display Resolution:  1920 x 1200
    Desktop Resolution: 1920 x 1200
    Primary Display Size: 17,01" x 12,76"  (21,26" diag)
                                            43,2cm x 32,4cm  (54,0cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Intel PantherPoint HDMI

Memory:
    RAM:  15945 Mb

Miscellaneous:
    UI Language:  English
    LANG:  pt_BR.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  422417 Mb
    Largest Free Hard Disk Block:  266216 Mb

Installed software:

Recent Failure Reports:
jorgenpt commented 11 years ago

@davidw-valve posted at 2013-02-15T17:28:15Z:

Can you run Steam from a terminal (using the command "steam") and then run TF2 and post your terminal output so we can try to diagnose the issue?

jorgenpt commented 11 years ago

@vitormanfredini posted at 2013-02-15T17:42:02Z:

I also noticed that my System Information doesn't include that i'm running it through bumblebee (primusrun). I have a nvidia GTX 660M with the 310 experimental driver.

Terminal output below:

vitor@vitor-ubuntu:~$ steam
Running Steam on ubuntu 12.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
unlinked 0 orphaned pipes
Gtk-Message: Failed to load module "overlay-scrollbar"
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
[0215/153106:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 384x256, total string texture memory is 442,37 KB
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Adding license for package 0
Adding license for package 7
Adding license for package 518
Adding license for package 1532
Adding license for package 2102
Adding license for package 2481
Adding license for package 2620
Adding license for package 4315
Adding license for package 4482
Adding license for package 7166
Adding license for package 7361
Adding license for package 8025
Adding license for package 8072
Adding license for package 11793
Adding license for package 11802
Adding license for package 12361
Adding license for package 13602
Adding license for package 14337
Adding license for package 14375
Adding license for package 14870
Adding license for package 14871
Adding license for package 14938
Adding license for package 14977
Adding license for package 15190
Adding license for package 15638
Adding license for package 16020
Adding license for package 16360
Adding license for package 16549
Adding license for package 18207
Adding license for package 18488
Adding license for package 18629
Adding license for package 19223
roaming config store loaded successfully - 3299 bytes.
migrating temporary roaming config store
ExecCommandLine: "/home/vitor/.local/share/Steam/ubuntu12_32/steam"
`menu_proxy_module_load': /home/vitor/.local/share/Steam/ubuntu12_32/steam: undefined symbol: menu_proxy_module_load
(steam:17122): Gtk-WARNING **: Failed to load type module: (null)
Generating new string page texture 70: 1024x256, total string texture memory is 1,49 MB
Generating new string page texture 71: 128x256, total string texture memory is 1,62 MB
Generating new string page texture 72: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 73: 256x256, total string texture memory is 1,88 MB
Generating new string page texture 74: 64x256, total string texture memory is 1,95 MB
Generating new string page texture 75: 32x256, total string texture memory is 1,98 MB
System startup time: 20,12 seconds
Generating new string page texture 78: 128x256, total string texture memory is 2,11 MB
Generating new string page texture 79: 512x256, total string texture memory is 2,64 MB
Generating new string page texture 80: 8x256, total string texture memory is 2,65 MB
Running Steam on ubuntu 12.10 64-bit
STEAM_RUNTIME has been set by the user to: /home/vitor/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/vitor/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Generating new string page texture 83: 24x256, total string texture memory is 2,67 MB
Generating new string page texture 86: 128x256, total string texture memory is 2,80 MB
Generating new string page texture 106: 48x256, total string texture memory is 2,85 MB
Generating new string page texture 119: 256x256, total string texture memory is 3,11 MB
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Generating new string page texture 123: 384x256, total string texture memory is 3,51 MB
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Game update: AppID 440 "Team Fortress 2", ProcID 19676, IP 0.0.0.0:0
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
(steam:17122): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
ERROR: ld.so: object 'gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/bin/./libsteam.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/bin/./libsteam.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen ./libsteam.so error=./libsteam.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/bin/libsteam.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/bin/libsteam.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
SDL video target is 'x11'
SDL video target is 'x11'
SDL failed to create GL compatibility profile (whichProfile=0!
This system supports the OpenGL extension GL_EXT_framebuffer_object.
This system supports the OpenGL extension GL_EXT_framebuffer_blit.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample.
This system DOES NOT support the OpenGL extension GL_APPLE_fence.
This system supports the OpenGL extension GL_NV_fence.
This system supports the OpenGL extension GL_ARB_sync.
This system supports the OpenGL extension GL_EXT_draw_buffers2.
This system supports the OpenGL extension GL_EXT_bindable_uniform.
This system DOES NOT support the OpenGL extension GL_APPLE_flush_buffer_range.
This system supports the OpenGL extension GL_ARB_map_buffer_range.
This system supports the OpenGL extension GL_ARB_vertex_buffer_object.
This system supports the OpenGL extension GL_ARB_occlusion_query.
This system DOES NOT support the OpenGL extension GL_APPLE_texture_range.
This system DOES NOT support the OpenGL extension GL_APPLE_client_storage.
This system DOES NOT support the OpenGL extension GL_ARB_uniform_buffer.
This system supports the OpenGL extension GL_ARB_vertex_array_bgra.
This system supports the OpenGL extension GL_EXT_vertex_array_bgra.
This system supports the OpenGL extension GL_ARB_framebuffer_object.
This system DOES NOT support the OpenGL extension GL_GREMEDY_string_marker.
This system supports the OpenGL extension GL_ARB_debug_output.
This system supports the OpenGL extension GL_EXT_direct_state_access.
This system supports the OpenGL extension GL_NV_bindless_texture.
This system DOES NOT support the OpenGL extension GL_AMD_pinned_memory.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample_blit_scaled.
This system supports the OpenGL extension GL_EXT_texture_sRGB_decode.
This system supports the OpenGL extension GL_NVX_gpu_memory_info.
This system DOES NOT support the OpenGL extension GL_ATI_meminfo.
This system supports the OpenGL extension GL_EXT_texture_compression_s3tc.
This system DOES NOT support the OpenGL extension GLX_EXT_swap_control_tear.
GL_NV_bindless_texture: DISABLED
GL_AMD_pinned_memory: DISABLED
GL_EXT_texture_sRGB_decode: AVAILABLE
Installing breakpad exception handler for appid(gameoverlayui)/version(20130214025819_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Gtk-Message: Failed to load module "overlay-scrollbar"
[0215/153148:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Using breakpad crash handler
Setting breakpad minidump AppID = 440
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198023652575 [API loaded yes]
Steam_SetMinidumpSteamID:  Setting Steam ID:  76561198023652575
Did not detect any valid joysticks.
GL_NVX_gpu_memory_info: AVAILABLE
GL_ATI_meminfo: UNAVAILABLE
GL_NVX_gpu_memory_info: Total Dedicated: 1048576, Total Avail: 1048576, Current Avail: 1023360
GL_MAX_SAMPLES_EXT: 32
Gtk-Message: Failed to load module "overlay-scrollbar"
[0215/153150:ERROR:resource_bundle.cc(411)] Failed to load /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/cef_gtk.pak
Some features may not be available.
[0215/153150:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
CShaderDeviceMgrBase::GetRecommendedConfigurationInfo: CPU speed: 2000 MHz, Processor: GenuineIntel
GlobalMemoryStatus: 4294967295
CShaderDeviceMgrBase::GetRecommendedConfigurationInfo: CPU speed: 2000 MHz, Processor: GenuineIntel
GlobalMemoryStatus: 4294967295
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx6.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx6.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx6.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx6.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx7.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx7.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx7.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx7.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx8.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx8.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx8.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx8.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx9.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/tf/bin/game_shader_dx9.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
 failed to dlopen /home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx9.so error=/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2/bin/game_shader_dx9.so: Não é possivel abrir arquivo de objetos compartilhado: Arquivo ou diretório não encontrado
IDirect3DDevice9::Create: BackBufWidth: 1680, BackBufHeight: 1050, D3DFMT: 3, BackBufCount: 1, MultisampleType: 0, MultisampleQuality: 0
Loaded program cache file "glbaseshaders.cfg", total keyvalues: 266, total successfully linked: 266
Loaded program cache file "glshaders.cfg", total keyvalues: 346, total successfully linked: 346
Precache: Took 3086 ms, Vertex 1513, Pixel 1561
Game.so loaded for "Team Fortress"
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Game update: AppID 440 "Team Fortress 2", ProcID 19682, IP 200.98.71.71:27085
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
warning: Unknown nb_ctl request:  4
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Uploading dump (in-process) [proxy '']
/tmp/dumps/crash_20130215153524_1.dmp
success = yes
response:  CrashID=bp-97cea515-a09d-424b-a40a-bc1ea2130215
/home/vitor/.local/share/Steam/SteamApps/vitormanfredini/Team Fortress 2/hl2.sh: linha 72: 19682 Falha de segmentação  (imagem do núcleo gravada) ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
Game removed: AppID 440 "Team Fortress 2", ProcID 19682 
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
jorgenpt commented 11 years ago

@vitormanfredini: This issue should have been fixed, but you might have to delete your game stats dmx file (tf2_playerstats.dmx in your tf directory) to reset your local cache.