[L4D2 Beta] yellow screen and slow game play

[dosas]

As mentioned in the title game play is extremely slow and the screen turns yellow from time to time. I'm sorry but I cannot figure out how to add labels.

System information:

Processor Information: Vendor: GenuineIntel Speed: 2500 Mhz 4 logical processors 2 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported

Network Information: Network Speed:

Operating System Version: Ubuntu 12.04.2 LTS (64 bit) Kernel Name: Linux Kernel Version: 3.2.0-40-generic X Server Vendor: The X.Org Foundation X Server Release: 11103000 X Window Manager: Compiz Steam Runtime Version: steam-runtime-release-i386_2013-04-16

Video Card: Driver: ATI Technologies Inc. AMD Radeon HD 6800 Series

Driver Version:  4.2.12217 Compatibility Profile Context 12.104
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x1002
DeviceID:  0x6739
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77"  (23.98" diag)
                                        53.1cm x 29.9cm  (60.9cm diag)
Primary VRAM Not Detected

Sound card: Audio device: Realtek ALC887-VD

Memory: RAM: 7952 Mb

Miscellaneous: UI Language: English LANG: en_US.UTF-8 Microphone: Not set Total Hard Disk Space Available: 234550 Mb Largest Free Hard Disk Block: 90666 Mb

Installed software:

Recent Failure Reports: Sun May 5 12:03:08 2013 GMT: file ''/tmp/dumps/assert_20130505140252_1.dmp'', upload yes: ''CrashID=bp-55ee38d2-d0fe-43cd-b918-cdd342130505 ''

[DanielGibson]

For me the game runs pretty fast, but sometimes the screen turns yellow like in the screenshot above. I'm using a Radeon HD 6950 and had the issue with both the 13.1 and 13.4 AMD Catalyst drivers.

System Information:

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 3000 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Unsupported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Debian GNU/Linux 7.0 (wheezy) (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.4-bfs
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11204000
    X Window Manager:  Xfwm4
    Steam Runtime Version:  steam-runtime-release-i386_2013-04-16

Video Card:
    Driver:  ATI Technologies Inc. AMD Radeon HD 6900 Series 

    Driver Version:  4.2.12217 Compatibility Profile Context 9.012
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x1002
    DeviceID:  0x6719
    Number of Monitors:  2
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1200
    Desktop Resolution: 3520 x 1200
    Primary Display Size: 20,43" x 12,76"  (24,06" diag)
                                            51,9cm x 32,4cm  (61,1cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: 20K2

Memory:
    RAM:  7990 Mb

Miscellaneous:
    UI Language:  English
    LANG:  de_DE.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  142977 Mb
    Largest Free Hard Disk Block:  30756 Mb

Installed software:

Recent Failure Reports:

[DanielGibson]

By the way, I didn't have that problem in other games, including Portal and TF2 (but I haven't played TF2 very much).

[master-caster]

Hi everyone,

i got the same problem after i turned up my graphic settings. first i didn't use msaa

I use the amd catalyst driver 13.4 and had no problem playing this game while not using high anisotropic filter settings and msaa.

Than i only changed the settings msaa and the filter option and here it is.

I hope it helps finding this issue.

[dosas]

It runs with the lowest of the lowest graphic settings but there are still some glitches. Also for me no problem with TF2 and Portal. BTW, L4D2 runs fast and good with the same machine in windows.

[DanielGibson]

yeah, with MSAA deactivated the bug doesn't happen.

[PeterLValve]

The Steam update that went out around 1:30pm PST today (May 8th, 2013) should have resolved the yellow screen issue. Please confirm that it is working correctly for you now.

[DanielGibson]

Nope, the screen still turns yellow from time to time. (I'm not 100% sure I got the update because I don't remember L4D2 being updated, but it's quite probable that it has been done in the background when I wasn't looking at Steam. Would probably be helpful if Properties->Updates->View ... update history actually showed the update history and not news related to the game or, in this case, nothing at all)

[dosas]

Yeah, same for me, but the bug seems fewer? Sometimes it is even white. MSAA 2x was used.

[DanielGibson]

Now, after an L4D2 update (maybe the one PeterLValve mentioned?) it seems to be fixed, thanks!

[PeterLValve]

@dosas Has the yellow issue gone away for you too, or still happen on occasion? Also, I was unable to reproduce the white issue, which appears to be a different artifact (although I'm using a slightly different system configuration). Have you noticed if there is any pattern to when it happens? ie, characters going behind walls, taking damage, explosions, etc. Thanks for your help!

[dosas]

Yes, the bug is gone after the update. But the performance with recommended settings is still very bad.

[Dawda]

I've had this problem for awhile. It hasn't gone away with the update. Funny that it happens now cause i pre-purchased L4D 2 and never had any glithces or issues.. now this :)

[johndrinkwater]

@Dawda this issue should be resolved. If you’re seeing a similar problem, you need to verify your game cache, check you’re on the right game id - it should show as ‘Left 4 Dead 2 (Beta)’ - and then if it is still a problem, attach your system information here. It may be a new issue and if so i’ll move it.

[kisak-valve]

Closing as this appears to have been fixed.

[benbk97]

@kisak-valve I'm having this problem with my copy of LFD2. Running it on a 2015-era Macbook Air. 1.6 GHz Intel Core i5 processor, 8 GB RAM, Intel HD Graphics 6000 1536 MB graphics.

Same yellow screen bug as described above—totally yellow screen that tends to happen when looking in dark areas of the game. Tried all the different video settings and tricks, nothing worked.

Think you could help me out? Was psyched to play this game. Thanks

Edit: Also a problem where it occasionally crashed when you press esc in-game. Edit 2: Also storing the file on an external SSD, don't know if that matters at all.

[kisak-valve]

Hello @benbk97, please open a new issue report so that your issue can be tracked properly.