ValveSoftware / Source-1-Games

Source 1 based games such as TF2 and Counter-Strike: Source
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tf2 crashing on startup #6124

Closed Andru115 closed 10 hours ago

Andru115 commented 2 days ago

Hello, I have been trying to run tf2 for the last 5 days and it still refuses to work. I have reinstalled directx and vcredist but the issue still presists, I have reinstalled steam 3 times and reset windows 2 times but the game refuses to work, any help?

Computer Information: Manufacturer: Micro-Star International Co., Ltd. Model: MS-7C96 Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 5 5600G with Radeon Graphics CPU Family: 0x19 CPU Model: 0x50 CPU Stepping: 0x0 CPU Type: 0x0 Speed: 3893 MHz 12 logical processors 6 physical processors Hyper-threading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: Windows 11 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0 Video Card: Driver: Parsec Virtual Display Adapter DirectX Driver Name: aticfx32.dll Driver Version: 0.45.0.0 DirectX Driver Version: 31.0.12027.9001 Driver Date: 1 25 2024 OpenGL Version: 4.6 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 59 Hz DirectX Card: AMD Radeon(TM) Graphics VendorID: 0x1002 DeviceID: 0x1638 Revision: 0xc9 Number of Monitors: 1 Number of Logical Video Cards: 1 No SLI or Crossfire Detected Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 18.86" x 10.24" (21.46" diag), 47.9cm x 26.0cm (54.5cm diag) Primary Bus Type Not Detected Primary VRAM: 0 MB Supported MSAA Modes: 2x 4x 8x Sound card: Audio device: Speakers (2- Realtek(R) Audio) Memory: RAM: 6037 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English Media Type: Undetermined Total Hard Disk Space Available: 1562436 MB Largest Free Hard Disk Block: 228393 MB OS Install Date: Jul 01 2024 Game Controller: None detected Storage: Disk serial number hash: 7dec07b0 Number of SSDs: 1 SSD sizes: 256G Number of HDDs: 3 HDD sizes: 1000G,500G,16G Number of removable drives: 0

TF2 crashes on startup, it first makes a black screen then exists. I have tried running it with OpenGL, Vulkan, dxlevel 7, dxlevel 8 and dxlevel 9. I also used -autoconfig and -safe but the issue still presists.

Steam Content log And content log

NULLYUKI commented 2 days ago

For such help I would recommend using the Steam discussions instead of creating an issue in this repo, as this is used to track bugs or suggestions regarding Source 1 games.

Andru115 commented 2 days ago

I have tried to use steam discussions but they were of no use, every single thing i have tried to fix this game hasnt helped, steam support couldnt help and unfortunately steam discussions did'nt help in the slightest

JoriKos commented 2 days ago

The title is a bit misleading, as it implies if you reset Windows twice, TF2 won't work anymore. Though you need to be more specific if you want this issue to be of any use.

Andru115 commented 2 days ago

oh sorry im a bit new to bug reports, I'll add more detail to this report now

Andru115 commented 10 hours ago

The fix was to install a non corrupted version of windows 11