Wi-Fi instability

[michal-grzelak]

Originally listed in https://github.com/ValveSoftware/SteamOS/issues/1253#issuecomment-1831410159.

I have TP-Link AX50 router and disabled 160Mhz to be able to connect to the network on the Steam Deck. And while I was able to connect to either 2.4Ghz or 5Ghz network with 160Mhz disabled, my connection was really unstable.

What I mean by unstable? I was losing connection every 10-20s for the duration of 20-60s and this cycle would go indefinitely (time random each time). By losing connection I don't mean the device would disconnect from the Wi-Fi network, but that even though the device was connected, it appeared as if connection was frozen during that time.

How it looked like? When downloading a game in Steam, it would download for said 10-20s and then stop downloading for 20-60s, then Steam would resume the download and so on. The game would download eventually, but it's pain. The download speeds were heavily severed too, as reported by other users. In desktop mode the timeouts were longer and working periods shorter. In desktop mode I couldn't download anything as ALL downloads would timeout. When going into "Discover" app, I would get a timeout loading app list. When it somehow loaded I couldn't download any app due to inevitable timeout. I tried to download Firefox and the download timeout all the time (I tried ~30 times).

Things I tried:

• disable 160Mhz in router - it allowed connecting to the network
• reboot SD
• factory reset of SD
• disable Wi-Fi power management in SD dev settings

None of the steps helped with instability. What worked though, I was able to get a stable connection when I created a hotspot on my phone. However, I do not treat it as a fix because I have limited data I can use and besides it's not a fix. But it's worth noting that it worked stable on a hotspot.

Steam Deck information:

• device: SD OLED
• Steam client version: 20231122.1
• SteamOS version: 3.5.7
• Opted into Steam client beta?: No
• Opted into SteamOS beta?: No
• Have you checked for updates in Settings > System?: Yes

It is important to note that ALL my other devices are operating normally and do not have such behavior. They still have access to the internet during the timeout period on Steam Deck.

Also @lostgoat, I would like some sort of confirmation whether it's a software issue you can replicate or it's hardware. If it's hardware then it probably never be fixed, so it won't work with my router probably and I won't bother.

Sample photo of a cycle in Steam (this go on and on as described above):

[crossedstar]

I had the same issue with my router at home, an ASUS AX86U Pro (WiFi 6) and my Deck OLED.

I think it’s an issue with the WiFi driver for Linux- what seemed to work for me was disabling WiFi 6/AX mode from my router (converting it back to a WiFi 5 router / AC mode router), and setting the router to a channel that isn’t in the DFS range or overlaps with one (i tried 36 and 48, both seemed to work).

After doing the above, the steam deck has been stable on the WiFi. Only sucks that it can’t reliable use wifi 6 just yet 🙃

[blackgold9]

I have very similar behavior. When near the problematic AP, it downloads for like 30 seconds, then appears to hunt for a new ap, so download stops, then starts again. I have a unifi setup with multiple routers in the house, broadcasting the same SSIDs.

It doesn't happen on my Unifi Enterprise APs which have wifi 6e with 160MHZ band enabled for the 6ghz channel. Its when I move to the room with the unifi 6 lite that only does 2.4 and 5ghz, with 5ghz set to 80mhz that it seems to break down. I can watch the download speed graph do the sawtooth thing as it struggles.

[michal-grzelak]

I had the same issue with my router at home, an ASUS AX86U Pro (WiFi 6) and my Deck OLED.

I think it’s an issue with the WiFi driver for Linux- what seemed to work for me was disabling WiFi 6/AX mode from my router (converting it back to a WiFi 5 router / AC mode router), and setting the router to a channel that isn’t in the DFS range or overlaps with one (i tried 36 and 48, both seemed to work).

After doing the above, the steam deck has been stable on the WiFi. Only sucks that it can’t reliable use wifi 6 just yet 🙃

It still doesn't work for me. I disabled the AX feature and tested 20/40/80MHz with all non-dfs non-overlapping channels my router supports according to the infographic below and still I had the same exact issue.

--- EDIT --- And this how it looks for me in desktop mode using "Discover" app. Connection is even more unstable and even if app loads, the images won't load and download will timeout as shown.

[crossedstar]

Replying to https://github.com/ValveSoftware/SteamOS/issues/1256#issuecomment-1832827045

Dang, sorry to hear that didn’t fix it :/. The only thing I notice with your setup is that the router is an intel-lantiq chipset. Most of the people having issues (like myself) were on a router with a Broadcom chipset.

Edit: I do notice that you arent a US user. You could try setting a country code for your network card and seeing if it helps?

https://bbs.archlinux.org/viewtopic.php?id=224379 https://wiki.archlinux.org/title/Network_configuration/Wireless#Respecting_the_regulatory_domain

Here’s steps on how to do it based off ChatGPT on how to do it for archlinux (what SteamOS is based on). It uses the ISO-3166-1-alpha 2 country codes:

` Setting the country or regulatory domain for your Wi-Fi card in Arch Linux is important to ensure your wireless networking operates within the legal frequency ranges and power limits for your location. Here's how you can set it:

1. Identify Your Wireless Interface: Open a terminal and find out the name of your wireless interface with:

   iw dev

   Note down the interface name, typically something like wlan0 or wlp3s0.

2. Check Current Regulatory Domain: To see the current regulatory domain set on your system, use:

   iw reg get

3. Set the Regulatory Domain: To set the regulatory domain, use the iw command with root privileges. Replace XX with the two-letter ISO country code for your country:

   sudo iw reg set XX

   For example, for the United States, use US; for the United Kingdom, use GB.

4. Persistent Configuration: The above command sets the regulatory domain for the current session. To make this change persistent across reboots, you can add the setting to a configuration file. One common method is to create or edit a file in /etc/conf.d/ or /etc/modprobe.d/ and add the following line:

   options cfg80211 ieee80211_regdom=XX

   Again, replace XX with your country code.

5. Reboot or Reload Modules: After making this change, you may need to reboot your system or reload the Wi-Fi kernel module for the changes to take effect.

6. Verify the Changes: After rebooting or reloading the module, run iw reg get again to ensure the settings have been applied correctly.

7. Compliance and Limitations: Be aware that changing the regulatory domain can affect the performance and legality of your Wi-Fi operation. Always set it to the country you are physically located in to comply with local regulations. Additionally, some hardware might have hard-coded regulatory domains that can't be changed.

8. Troubleshooting: If you encounter issues or cannot change the setting, it could be due to restrictions imposed by your Wi-Fi hardware, driver, or even the BIOS. In such cases, consult the documentation for your specific hardware or seek support from the Arch Linux community forums.

Remember, the exact steps might vary slightly based on your specific hardware and software configuration. `

[michal-grzelak]

I tried to do that, but I couldn’t get the keyboard working. I know that I should change a setting in BIOS (why is it broken by default?), but honestly I’ve just got a return label and decided I don’t bother anymore.

Honestly, this device is so much hassle that I will buy it when it’s fixed. Or I will just buy Windows handheld if I can’t wait. I don’t know.

Nevertheless, I hope the Valve will finally come through and help all users by fixing the Wi-Fi firmware. Thanks @crossedstar for trying to help, the official message from Valve would be appreciated (unless it can’t be fixed by update ;_; - thus silence).

[australok]

Replying to https://github.com/ValveSoftware/SteamOS/issues/1256#issuecomment-1833351210

are u polish by the way? because i`m having the exact same problem as u, but with exact, i mean 100% the same issue

[michal-grzelak]

are u polish by the way? because i`m having the exact same problem as u, but with exact, i mean 100% the same issue

Yes, I’m polish.

[kagegoomba]

Seeing this as well except its not targeting any one feature. Got an AX-6000 TP-Link router. I've had the steam deck connected on 802.11ax 5Ghz for at least 1 day without issue until it just flat went dead as a post. Couldn't get it to connect to 2.4Ghz until I turned off WPA3 and went WPA2 instead - that lasted about an hour. With 802.11ax working naturally.

Right now its using "Smart Connect" or what I call AI Managed - where it unifies the bands into one network and just gives the client/device the best connection speed possible.

For the first time since I've owned this Steam Deck (LE OLED 1TB) - its stayed connected throughout the day on numerous wake-from-sleeps without incident. Not yet tested on switching to Wired connection just yet with my Dock then reconnecting back.

Whatever this is - its a driver problem. Something gets stuck/lost in translation. Every time I've changed the wireless router config - the steam deck just flat refuses to cooperate. I have to reboot the Steamdeck to even get it to connect - and even then Steam refuses to log in without yet an another reboot. Then its stable.

It's also using IPv6 in-spite of the fact I've got it fully disabled since I've set my network up years ago. What I thought was "it hates WPA3 and 802.11ax" - isn't - its like its playing Russian roulette and tends to be in a foul mood more than not.

Currently I'm running 802.11a/b/n at WPA2 (no auto/no 1 no 3) AES-TKIP - had to turn up my Guest Networks as Apples latest iPhone threw a hissy fit over the new config (go figure) - which lead me to reboot my Steamdeck twice har har har.

Not sure if this helps or not - but there you go.

Short of a factory reset (which frankly I doubt it will do much) and a firmware/bios reset (supposedly? - volume - + ... button trick) nothing seems to have stuck.

Also States - Near Seattle, WA.

[wright-on]

I also had this issue with my OLED Deck and connecting to my home network hosted by a ASUS AX86U.

I have separate 2.4GHz and 5GHz home WiFi networks and couldn’t connect to either on my OLED. I had an LCD deck before and could only connect to the 2.4GHz network.

I’ve now changed the following router settings and the connection problems have gone:

Uncheck “Enable 160MHz” Uncheck “Auto select channel including DFS channels”

With the above settings I can connect with no issues.

[JakeyPrime]

Can replicate on Meraki MR33's, MR44's, and an Asus AX68U.

[Crysis85it]

I tried this setting on a Sagemcom F5684 router. Disabled the 2.4 wifi network Set the band to 80 MHz (it's either AUTO which include 160 MHz or you select a specific band.) Set the channel to 36 Rebooted the router and...no joy

[Crysis85it]

I managed to make it connect to my local wifi network by setting the wireless mode to 802.11a+n+ac band width 80MHz and then factory reset the steam deck. Yeah, restarting or rebooting did't work. I had to reset the damn thing (I read this advice here on github or on steam I don't remember) Anyway this is a lousy workaroung, downgrading the Wi-Fi on my whole house just to run the steam deck it's not great at all. Any word for a possible definitive fix would be appreciated. Thanks

[australok]

I managed to make it connect to my local wifi network by setting the wireless mode to 802.11a+n+ac band width 80MHz and then factory reset the steam deck. Yeah, restarting or rebooting did't work. I had to reset the damn thing (I read this advice here on github or on steam I don't remember) Anyway this is a lousy workaroung, downgrading the Wi-Fi on my whole house just to run the steam deck it's not great at all. Any word for a possible definitive fix would be appreciated. Thanks

good that u could fix ur deck man, me for example, im not allowed by my ISP to access my router, it`s bad, i know, but in the other hand all my devices work perfect except the Deck, we really need Valve to adress this problem asap and tell us what is going on

[octopuserectus]

I'm having similar Wi-Fi issues with the OLED which are pretty inconsistent.

OS Build: 20231122.1 Steam Version: 1701289036

Router is WS880 with FreshTomato: Control Channel: 40 - 5.200 GHz Control Channel Location: LU Channel Width: 80 MHz

1. Wi-Fi would disconnect some time after switching to desktop. It then reconnects and kinda works.
2. Download speed in Steam would tank similarly to OP for some time, it goes up later but can't reach even 30 MB/s (LCD Deck reached around 40 MB/s consistently in the same conditions and didn't have any issues). Mouse cursor (via Barrier) is noticeably lagging when the speed goes down, then recovers at the same time the speed starts to go up.

Download speed from Steam is low, but iperf3 results are mostly fine (using in-country servers in both cases):

iperf3 -c ser.ver -R -b 0 -t10
Connecting to host ser.ver, port 5201
Reverse mode, remote host ser.ver is sending
[  5] local 192.168.1.20 port 47988 connected to ser.ver port 5201
[ ID] Interval           Transfer     Bitrate
[  5]   0.00-1.00   sec  40.6 MBytes   340 Mbits/sec                  
[  5]   1.00-2.00   sec  41.4 MBytes   347 Mbits/sec                  
[  5]   2.00-3.00   sec  35.5 MBytes   298 Mbits/sec                  
[  5]   3.00-4.00   sec  46.1 MBytes   387 Mbits/sec                  
[  5]   4.00-5.00   sec  40.8 MBytes   342 Mbits/sec                  
[  5]   5.00-6.00   sec  44.2 MBytes   371 Mbits/sec                  
[  5]   6.00-7.00   sec  43.0 MBytes   361 Mbits/sec                  
[  5]   7.00-8.00   sec  44.2 MBytes   371 Mbits/sec                  
[  5]   8.00-9.00   sec  25.2 MBytes   212 Mbits/sec                  
[  5]   9.00-10.00  sec  42.5 MBytes   357 Mbits/sec                  
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.04  sec   423 MBytes   354 Mbits/sec  479             sender
[  5]   0.00-10.00  sec   404 MBytes   339 Mbits/sec                  receiver

Testing upload with external hosts is pointless in my case because I have asymmetrical channel.

LAN tests to a wired host yield strange results as well:

iperf3 -c 192.168.1.100 -b 0 -t 10 -R
Connecting to host 192.168.1.100, port 5201
Reverse mode, remote host 192.168.1.100 is sending
[  5] local 192.168.1.20 port 39934 connected to 192.168.1.100 port 5201
[ ID] Interval           Transfer     Bitrate
[  5]   0.00-1.00   sec  1.50 MBytes  12.6 Mbits/sec                  
[  5]   1.00-2.00   sec  1.12 MBytes  9.44 Mbits/sec                  
[  5]   2.00-3.00   sec  1.62 MBytes  13.6 Mbits/sec                  
[  5]   3.00-4.00   sec  1.88 MBytes  15.7 Mbits/sec                  
[  5]   4.00-5.00   sec   896 KBytes  7.34 Mbits/sec                  
[  5]   5.00-6.00   sec  1.75 MBytes  14.7 Mbits/sec                  
[  5]   6.00-7.00   sec  1.62 MBytes  13.6 Mbits/sec                  
[  5]   7.00-8.00   sec   896 KBytes  7.34 Mbits/sec                  
[  5]   8.00-9.00   sec   384 KBytes  3.15 Mbits/sec                  
[  5]   9.00-10.00  sec  1.88 MBytes  15.7 Mbits/sec                  
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate
[  5]   0.00-10.00  sec  13.8 MBytes  11.5 Mbits/sec                  sender
[  5]   0.00-10.00  sec  13.5 MBytes  11.3 Mbits/sec                  receiver

iperf3 -c 192.168.1.100 -b 0 -t 10
Connecting to host 192.168.1.100, port 5201
[  5] local 192.168.1.20 port 50128 connected to 192.168.1.100 port 5201
[ ID] Interval           Transfer     Bitrate         Retr  Cwnd
[  5]   0.00-1.00   sec  31.2 MBytes   262 Mbits/sec    0   1.36 MBytes       
[  5]   1.00-2.00   sec  12.5 MBytes   105 Mbits/sec    3   1.01 MBytes       
[  5]   2.00-3.00   sec  28.4 MBytes   238 Mbits/sec    0   1.12 MBytes       
[  5]   3.00-4.00   sec  10.9 MBytes  91.2 Mbits/sec    1   1.12 MBytes       
[  5]   4.00-5.00   sec  24.2 MBytes   203 Mbits/sec    4    895 KBytes       
[  5]   5.00-6.00   sec  27.8 MBytes   233 Mbits/sec    0    980 KBytes       
[  5]   6.00-7.00   sec  22.6 MBytes   190 Mbits/sec    0   1.00 MBytes       
[  5]   7.00-8.00   sec  7.75 MBytes  65.0 Mbits/sec    1   1.23 MBytes       
[  5]   8.00-9.00   sec  29.9 MBytes   251 Mbits/sec    0   1.67 MBytes       
[  5]   9.00-10.00  sec  28.9 MBytes   242 Mbits/sec    0   1.89 MBytes       
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.00  sec   224 MBytes   188 Mbits/sec    9             sender
[  5]   0.00-10.01  sec   221 MBytes   186 Mbits/sec                  receiver

[dopeytree]

I also experienced slow wifi on OLED model compared to LCD model. This is also in contrast to my iPhone 15 pro in same spot getting 550Mbps download when OLEd model is getting 3Mbps...

However a solution seems to be update to PREVIEW channel OS and it suddenly went up to 550Mbps download on OLED model.

Have any of you also tried Preview Channel?

My home network consists of 3x TP-Link TL-WA1201 all hardwired into my pfsense router.

Operating the same network name on both 2.4 & 5Ghz

Every other device works flawlessly.

The slow speed was even when within 2m of the access point.

[HauieT]

Replying to https://github.com/ValveSoftware/SteamOS/issues/1256#issuecomment-1855970349

I have tried preview, its the same there. I only found success if I toggled the wifi. Then wifi is stable again, but its annoying having to do that 😅

[eldfennec]

Replying to #1256 (comment)

I have tried preview, its the same there. I only found success if I toggled the wifi. Then wifi is stable again, but its annoying having to do that 😅

I am having the same issue. For me switching the Wi-Fi also solves it momentarily. Odd thing is that it's like this already from boot.

I started out with having the known issue that it couldn't connect to the Steam servers even though it was connected to the Wi-Fi (had this on my LCD too!). Starting developer mode and turning off the Wi-Fi power management solved this. However it's ocasionally very unstable still. Have a TP-link AX1500 router, sitting almost next to it when I play.

[dopeytree]

Strange

[krillme]

I've been having this problem occur during downloads or local transfers too. The download/transfer rate seems to get capped at 5 mbps (almost exactly) until I turn wifi off and on again, or restart the device. Preview branch didn't resolve the problem.

[Herro95]

Same problem here… i thought that it was my router and replaced it but it‘s actually a driver problem at my Steam Deck. Sometime i have to toogle off/on Wifi multiple times to get it working. Im using moonlight to stream games on my Deck and when this happens my connection is laggy af…

[Plagman]

Can you test on the 3.5.12 Preview build if possible?

[octopuserectus]

Thank you for keeping an eye on it, @Plagman. Not sure if this is placebo or not, in general the Wi-Fi network seems a bit more stable and "lags" less; however, I have experienced the same Wi-Fi crash on 3.5.12 too. Before it was happening a minute or two after switching to Desktop mode, this time, however, it occurred a bit later. I have not changed any router settings, you can see my configuration in my previous post in this issue. If I can provide a log that would help, I'd be happy to do so.

[Herro95]

Tested on 3.5.12 and it’s still happening 😞

[dopeytree]

For me this this was fixed with the previous preview build.

Others who are having issues can you try and post more detail about your wifi?

What channel & frequency is the wifi on?

I'm on 802.11ac - 5Ghz (80hz) - channel 36

The steamdeck gets around 450Mbps sometimes higher sometimes lower.

I am 3 feet from the router. The screenshot is from my mac by holding the option key and clicking the wifi icon.

One way to check can be on steamdeck go to desktop mode and click on wifi icon to get more info.

Also do you run the frequencies as the same name (I do). some people use different names for the 5/6ghz frequencies.

Do you use band steering on the wifi AP.

Physically how far are you from the router etc.

What is the battery level of the steamdeck?

:-)

[Herro95]

After the update it runs minimally better but every 10-20 minutes the performance goes down and it starts to lag... the Steam Deck is connected to Wifi 6 5Ghz Channel 104 with approx. 800mbit speed. 2.4ghz and 5Ghz are separate from each other. The distance is about 5m from the router 😄 if you switch the WLAN off and on again it runs again without problems. It definitely can't be the connection itself or the distance. Other people on Github have the same problem even after the update to 3.5.12, so hopefully Valve will release a fix soon. The Battery of the Deck is also full.

https://github.com/ValveSoftware/SteamOS/issues/1253#issuecomment-1872272817

[dopeytree]

I imagine fundamentally there is a wifi antenna design problem. I've yet to take the OLED apart to compare to LCD but will take more notice of antenna when I do.

[Herro95]

It really looks like a temperature problem of the wifi chip but i didn‘t test it. Maybe it‘s throttling but that would be weird 🤷‍♂️

[HauieT]

Hey, just wanted to share my experience troubleshooting this.

The method ive tested this out is simply running moonlight stream from my pc to deck. Like many have reported, i also get this wifi instability after 10-20min of use.

i have finally found a workaround (which is not a solution!) that can help you avoid getting the instability while in the middle of your game.

So I noticed that this instability for me only happens when the deck is restarted from sleep or off, and autoconnect to wifi is on.

Autoconnect to ssid in game mode is currently busted, so i tested to do forget wifi, restarted the deck, manually connected back to wifi and did moonlight stream. No wifi degradation even after over an hour of gaming!

So I came to the conclusion that somethings is wrong with the autoconnect to wifi on wake up. As a work around, I currently do this when I use it for moonlight stream.

1. Go to desktop mode
2. Go to wifi settings and uncheck autoconnect to wifi (desktop mode autoconnect seems to work still)
3. Sleep and wake to confirm that wifi is not auto connected
4. Manually connect to wifi in desktop mode
5. Go to game mode.
6. Open moonlight stream and stream your game
7. After done with your gaming session, go back to desktop mode and sleep

Do not connect to wifi via gaming mode, as this will turn autoconnect to wifi again.

As I mentioned, this is just a workaround. Let me know if this works for you. If it does, then something is definitely busted with the wifi autoconnect, and hopefully can narrow down the problem for the developers.

[dopeytree]

It really looks like a temperature problem of the wifi chip but i didn‘t test it. Maybe it‘s throttling but that would be weird 🤷‍♂️

Yeah could well be as there was a massive issues with intel's 2.5Gb network chips they went though 4 revisions. Does it report temperature of the wifi chip anywhere? Think sensors in terminal might work?

[HauieT]

It really looks like a temperature problem of the wifi chip but i didn‘t test it. Maybe it‘s throttling but that would be weird 🤷‍♂️

Yeah could well be as there was a massive issues with intel's 2.5Gb network chips they went though 4 revisions. Does it report temperature of the wifi chip anywhere? Think sensors in terminal might work?

I highly doubt its related to temp tbh. Makes no sense why toggling off/on would suddenly stabilize it. As I mentioned earlier, I think this issue is related to some type of bug from wifi autoconnect when the device is turned on.

Try out my workaround I mentioned. I can run moonlight no problem when I do it. While when I use autoconnect, wifi would go garbage after 10-20min of streaming.

[markusressel]

@HauieT Doesn't work for me. Although the data rate has definitely increased quite a bit since my last tests on this incredibly annoying bug (45MB/s), connecting manually doesn't fix the issue. The transmission is perfectly fine for about a minute at 45MB/s and then suddenly drops to zero, while still seemilgly beeing connected.

I have a 2.4 / 5 GHz split WiFi, using separate SSIDs for each, this is the WiFi information on my Turris Omnia in Luci:

Encryption: WPA2 PSK (CCMP)
Channel: 36 (5.180 GHz)
Tx-Power: 23 dBm
Signal: -55 dBm | Noise: -101 dBm
Bitrate: 394.8 Mbit/s | Country: DE

Someone at valve really needs to fix this, it makes the device unusable if you want to download a current AAA game that is 70GB in size or more. I am a nerd and can find my way around this (f.ex. using a USB LAN adapter), but most gamers will not!! This issue has been present since the launch of the original Deck (which I have) and is somehow still present on the OLED variant?! Please investigate this!

[safijari]

Tried 3.5.12 and it seemed to make the problem worse for me. For now I'm getting a wifi dongle and in the meantime USB tethering off my phone whenever I use Moonlight.

[Herro95]

@HauieT Unfortunately, that didn't change anything for me either. It is also partly random whether it runs for longer or just 10-20 minutes. I'm really considering sending the device back, as Valve hasn't provided a fix since the previous model.

[eldfennec]

I tried disabling AX (Wifi 6) and 2.4 ghz and what not on my router. No change, it works for a few minutes (Around 5 at the most), then gets slow unless I switch wifi on and off. For now my best workaround is just keeping it connected to 2.4 ghz. That seems to be somewhat stable for me but clearly slower.

It works well enough with Moonlight and I plug it into ethernet when downloading something more significant. I shouldn't have to rely on that though.

[Herro95]

Can someone test whether it also happens on Windows? It would help to narrow down the error. As far as I know, you can use the Qualcomm wifi driver from Lenovo?

[late-lattee]

@Herro95 did you try opening a ticket with Steam support team?? They could look at your device's logs, right?

[Herro95]

@late-lattee it‘s like calling the Microsoft support you know 😂

[Herro95]

the problem is gone since 3.5.13 but i will test again tomorrow. Just played a while and no lags yet… fingers crossed 😊

[safijari]

the problem is gone since 3.5.13 but i will test again tomorrow. Just played a while and no lags yet… fingers crossed 😊

Not my experience. I had an issue earlier today again on 3.5.13. Anecdotally it took a lot longer for the issue to surface though.

[HauieT]

Still getting lags in moonlight after waking up the deck. What’s weird is that when I get the lag, I can open Steam Menu > settings > bluetooth, then quit Steam menu, and the lag will go away. Does this happen to you guys?

[Herro95]

yep still lagging today and when you‘re pressing the Steam button in moonlight the lags are gone wtf. When you push it again to go back in game it‘s lagging…. WHAT

[absamue]

Are those with the Moonlight lagging issue using MoonDeck or Moonlight directly? I tested playing Risk of Rain 2 at 1920x1200 50mpbs, OLED 512g model, 5ghz wifi, and observed:

• Launching the game through MoonDeck, the lagging will show up after 10-15 minutes of play. Sleeping the device or opening the steam menu will temporarily fix the issue, but it will return relatively quickly.
• Launching Moonlight directly in game mode, I don't observe any instability issues whatsoever for 30+ minutes of play.

However I have seen reports of others having the lagging issue when opening Moonlight directly, so I'm not sure if there's much weight to this.

[HauieT]

yep still lagging today and when you‘re pressing the Steam button in moonlight the lags are gone wtf. When you push it again to go back in game it‘s lagging…. WHAT

Yeah, its super weird right? If you go to settings > bluetooth then exit steam menu. The lag will be gone altogether. I have no clue why it does that.

[blackgold9]

Is it network lagging or decoding lagging? I could see the decoder acting up and an overlay triggering something.

On Tue, Jan 9, 2024, 9:00 AM HauieT @.***> wrote:

yep still lagging today and when you‘re pressing the Steam button in moonlight the lags are gone wtf. When you push it again to go back in game it‘s lagging…. WHAT

Yeah, its super weird right? If you go to settings > bluetooth then exit steam menu. The lag will be gone altogether. I have no clue why it does that.

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[HauieT]

Is it network lagging or decoding lagging? I could see the decoder acting up and an overlay triggering something. …

I think it’s network lagging. I could observe from my router that tx rate hits rock bottom from the steam deck whenever this happens. Going to steam menu > bluetooth, makes the tx rate normal again. It’s like the wifi goes into power save mode for some reason.

[blackgold9]

Weird. And I assume you turned off the power save in the developer menu?

On Tue, Jan 9, 2024 at 9:26 AM HauieT @.***> wrote:

Is it network lagging or decoding lagging? I could see the decoder acting up and an overlay triggering something. … <#m8887542363175878813>

I think it’s network lagging. I could observe from my router that tx rate hits rock bottom from the steam deck whenever this happens. Going to steam menu > bluetooth, makes the tx rate normal again. It’s like the wifi goes into power save mode for some reason.

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[Herro95]

Replying to https://github.com/ValveSoftware/SteamOS/issues/1256#issuecomment-1883520339

Yes i did 👍

[HauieT]

Weird. And I assume you turned off the power save in the developer menu? …

Tbh, its best to assume that most ppl who dwell in this and #1253 already did that. It’s like the first thing ppl have pointed out, and it does nothing :/

[hvmzx]

A lot of us reported this issue, hopefully Valve brings a software fix asap because it's been going for some time now and it affects too many owners of the oled

Someone posted a possible fix to this https://github.com/streetpea/chiaki4deck/issues/130#issuecomment-1891231219

I also made a summary of the changes they made in terms of wifi https://github.com/streetpea/chiaki4deck/issues/130#issuecomment-1891503140

[safijari]

This is still an issue especially coming out of sleep.