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ValveSoftware / VR-Community-Bugs

Repository for VR Bugs reported through tickets and community outreach
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Show VR View/Display Mirror not working on Windows 7 #186

Open BPHardware opened 5 years ago

BPHardware commented 5 years ago

I've had a few users write in regarding issues with the Display Mirror/Show VR View not working correctly on Windows 7 systems. Symptoms seem to be the screen showing up as blank white or showing only the first/last frame delivered to it.

Tickets below for reference:

https://help.steampowered.com/en/ticketmaster/ticket/HT-8CC6-WF67-FPJK https://help.steampowered.com/en/ticketmaster/ticket/HT-5M2J-4XNC-KM7Q https://help.steampowered.com/en/ticketmaster/ticket/HT-KN8T-7TB2-8TWC https://help.steampowered.com/en/ticketmaster/ticket/HT-VHBQ-T3CN-CBY5 https://help.steampowered.com/en/ticketmaster/ticket/HT-8Q62-48KJ-3G7C <<< Windows 8.1, but similar symptoms https://help.steampowered.com/en/ticketmaster/ticket/HT-FB45-72MM-DKCW <<< Not sure of OS, but similar symptoms

We don't have a Win7 system here to test this with, so there may be other variables involved as well.

KWS-Compat commented 5 years ago

We were able to reproduce the issue on our Window 7 system. An additional note during our observation is that if the user attempts to disable async reprojection by pressing "Shift + A" while the VR display mirror is focused, the window will work again as normal.

Observed Configurations: Observed on CPU: AMD FX-9590 Observed on GPU: Nvidia GTX Titan X Observed on HMD: HTC Vive

Builds: Windows 7 Professional 64 bits (OS build: 7601) SteamVR Live and Beta build: 1.5.15 NVIDIA Geforce version: 430.86

KWS-Compat commented 5 years ago

Issue has been observed to no longer occur as of SteamVR Beta Version 1.7.15.

Builds: Windows 7 Professional 64 bits SteamVR Live and Beta build: 1.7.15 NVIDIA Geforce version: 436.30