ValveSoftware / VR-Community-Bugs

Repository for VR Bugs reported through tickets and community outreach
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SteamVR input prompts user to assign controller bindings to Vive tracker. #27

Open BPHardware opened 6 years ago

BPHardware commented 6 years ago

Issue: SteamVR input prompts user to assign controller bindings to Vive tracker.

OS / GPU drivers: 10.0.17134 Build 17134 / 398.36

Steam Client / SteamVR Version: Steam Client Public / 2018-08-13

VR Equipment: Vive or Vive pro and Vive Tracker

Community Source Link: https://github.com/ValveSoftware/openvr/issues/852 https://www.reddit.com/r/WindowsMR/comments/8kcshm/steamvr_controller_binding_blank_black_screen/

Repro Steps:

  1. Launch SteamVR
  2. Connect the Vive Tracker
  3. Launch a VR game
  4. Notice SteamVR prompts the user to select a binding option

Notes: Due to limitations in our testing environment we are unable to directly reproduce this issue. However we have seen multiple reports regarding this problem.

trackerbindingissue

BPHardware commented 6 years ago

Few other instances of issues with Tracker:

https://steamcommunity.com/app/503580/discussions/0/1620600279657424652/ (hyperkin blaster) https://steamcommunity.com/app/250820/discussions/6/1759104780482398473/ (trackers not working) https://steamcommunity.com/app/250820/discussions/0/1733210552642400405/ (hyperkin blaster) https://steamcommunity.com/app/250820/discussions/0/1759104257601537983/ (broken pogo pin support)

We've also seen a number of tickets on the issue: https://help.steampowered.com/en/ticketmaster/ticket/HT-N3TR-8PDP-45JH (issues with LIV mixed reality recording driver) https://help.steampowered.com/en/ticketmaster/ticket/HT-T6KW-YFN2-RGCV (pogo pin issue) https://help.steampowered.com/en/ticketmaster/ticket/HT-GTVY-5CP2-PK3J (tracker issues) https://help.steampowered.com/en/ticketmaster/ticket/HT-273H-7Q45-49K7 (issues assigning roles to tracker)

Other possible Tracker related issues that have come up recently, not sure if related: https://www.reddit.com/r/Vive/comments/92q5t5/strange_charging_behaviour_after_vive_tracker/ https://www.reddit.com/r/Vive/comments/8c0tdg/the_2018_vive_tracker_doesnt_support_usb_input/ https://community.viveport.com/t5/Technical-Support/vive-tracker-2-0-2018-and-USB-communication/td-p/16925/highlight/true/page/2?__woopraid=C2JlYX7ZFtoA

We do not currently have a Vive tracker to check any of these things with.

KWS-Compat commented 6 years ago

We do not currently have a Vive Tracker, but are working on sourcing one. Once we've been able to acquire the necessary hardware, we should be able to investigate all of these reports in-depth.

KWS-Compat commented 5 years ago

The issue was observed to no longer occur as of SteamVR Beta Build 1.3.16. We tested the Vive Tracker in Beat Saber, the tracker functions perfectly fine as a controller. And there was not any input prompts requiring the user to assign binding for the tracker.

Tested Hardware: CPU: AMD Ryzen 5 1600X GPU: Nvidia GTX 1080 Ti HMD: HTC Vive Pro

Build: Vive Tracker firmware: 1541806442