Input is not detected from the Steam Controller in SteamVR Home

[BPHardware]

Issue - SteamVR does not detect input from the Steam Controller

OS/GPU drivers - Windows 10 stable (17134), Nvidia 398.11

Steam Client/SteamVR Version - Duplicated with both stable and beta of SteamVR

VR Equipment/Software Version - Occurs on all HMDs

Community Source Links - https://steamcommunity.com/app/250820/discussions/0/1470841715944011444/ https://steamcommunity.com/app/250820/discussions/3/1488866180616679425/ https://steamcommunity.com/app/250820/discussions/3/358417008726230628/

Repro Steps -

1. Connect the Steam Controller and launch SteamVR
2. In SteamVR home notice that input from the steam controller is not detected

Expected - User should be able to navigate SteamVR home using the Steam Controller

Encountered - Input is not detected from the Steam Controller in SteamVR Home

Additional notes:

We are adding this issue for the sake of completeness. If the dashboard is activated using a motion controller, the Steam Controller can navigate a small portion of the VR dashboard. The motion controllers pointer must be targeted at the dashboard for this to work.

[KWS-Compat]

###This issue has been fixed in SteamVR Beta Update 1532047068### Here are the Results of our investigation. due to this issue being a compound issue, a second issue will be included below: SteamVR Home SteamVR Home does not natively support gamepads as an input.

Repro Steps:

1. Open SteamVR Beta with a Xbox controller paired to Steam.
2. Once Home loads, attempt to use a gamepad controller to interact with the Recent Games panel.

Expected Result: SteamVR Home recognizes and accepts gamepads as inputs. Encountered Result: SteamVR Home does not react to non-VR controller input.

Repro Rate: 5/5

Config Details: Issue is not CPU or GPU bound

• Tested on AMD Threadripper 1950X, Intel Core i7-4790K
• Tested on Radeon RX 480 MSI, NVIDIA GeForce GTX 1080

Controllers Tested

• Steam Controller(see issue below)
• Xbox One Controller(usb tether)

Build:

• App: SteamVR Beta
• AppID: 250820
• App BuildID: 2913291

This issue has been fixed in SteamVR Beta Update 1532047068

[KWS-Compat]

SteamVR

SteamVR does not natively support the Steam Controllers as an input.

• Steam does detect both Steam Controllers and Xbox Controllers under the controller settings page but only lists Xbox controllers in the VR device list.

Repro Steps:

1. Pair a Steam Controller to Steam.
2. Open SteamVR Beta Observe the SteamVR device panel.

Expected Result: SteamVR Home recognizes and displays any paired Steam Controller in the VR device panel. SteamVR passes Steam controller input to VR applications. Encountered Result: SteamVR Home does not recognize Steam Controllers as an input device.

Repro Rate: 5/5

Config Details: Issue does not appear to be CPU or GPU bound

• Tested on AMD Threadripper 1950X, Intel Core i7-4790K
• Tested on Radeon RX 480 MSI, NVIDIA GeForce GTX 1080

Build:

• App: SteamVR
• AppID: 250820
• App BuildID: 2913291

[KWS-Compat]

The issue was observed to still occur as of SteamVR Beta Build 1.3.16. The behavior remains unchanged as described above.

Tested Hardware: CPU: AMD Ryzen 5 1600X GPU: Nvidia GTX 1080 Ti

[KWS-Compat]

The issue was observed to still occur as of SteamVR Beta Build 1.5.6.

[KWS-Compat]

The issue is still occurring as of SteamVR Beta Build 1.7.15