ValveSoftware / csgo-osx-linux

Counter-Strike: Global Offensive
http://counter-strike.net
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CSGO Makes computer lose signal to monitors + Hard freeze + Sound loop #1356

Open SomethingWentWrongDDK opened 7 years ago

SomethingWentWrongDDK commented 7 years ago

Your system information

Since I don't believe the Gist has my video card: Radeon HD 7850 1gb

Please describe your issue in as much detail as possible:

Every time I play a game of CSGO, within 5 minutes, my monitors both 'lose signal', turn black, and whatever sound was playing repeats infinitely until I hold the power button because the entire system is unresponsive. I have tried: -Updating everything -Open source video driver -AMDPRO driver

EDIT: It also does this even when I am not in game. When I am just sitting in lobbies/main menu of CSGO it does the same thing.

Other information: On the very same computer I can play for hours and hours with 0 problems using Win7. I hope that rules out a hardware problem.

I installed dota 2 because in a thread somewhere on google someone said 'csgo and dota' are related in the (engine?) they use. No problems after an hour of testing. Several other 2d/3d games have no problems after 30-60 minutes either.

How to replicate the problem: Start CSGO Load game Wait 1-5 minutes "Rush B guys, (screens lose signal) guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys, guys"

Please help

Edit: A few words

kisak-valve commented 7 years ago

Hello @SomethingWentWrongDDK, no opengl application should be capable of causing these symptoms and it hints that your issue is in the video driver stack.

When the system locks up, are you able to ssh into the system and check if there is a kernel panic? If ssh does not work, there are a couple other methods to see if the kernel is leaving a dying message. Something like http://askubuntu.com/questions/765315/how-to-find-previous-boot-log-after-ubuntu-16-04-restarts may be needed or configuring netconsole to send a log to another system.