Game constantly freezes/crashes

[mackatozis]

Your system information

• System information from steam in a gist:
• Have you checked for system updates?: [Yes]

Please describe your issue in as much detail as possible:

Last game, I played MM on de_train. After a few minutes CSGO client would freeze and then it would force close. I managed to have a quick look to the console, one of the errors was

"CColorCorrectionSystem: Missing"

and there was also a sound error which unfortunately I didn't manage to catch.

This happened 5 times during the game. Everytime the game crashed I Verified Game's Cache, and I also restarted my computer twice, but I had no luck.

I had a similar behavior on other maps once in a while (after the latest update 3/29/2017) while playing MatchMaking, but it only occurred once during a match.

Steps for reproducing this issue:

No means to reproduce the issue cause it's totally random. Although it seems that's happening only on MatchMaking. Didn't have this issue while playing Community Servers or Valves DeathMatch mode.

[TheSmallerHamlet]

Similar problems here, about 30 seconds or less after I join a server of any kind Linux Ubuntu 16.04 LTM freezes and doesnt recover. This happens every time I open csgo for the last 2 days. I have tried verifying the game files but that didnt work as well as tweeking some integers in coding but nothing seems to work. Valvo pls fix

[kisak-valve]

Hello @efthialex, @TheSmallerHamlet, if you happen to find any CrashIDs or minidumps (in /tmp/dumps/) related to this issue, please put them in an archive, and include them in this issue report. You can drag and drop the archive directly into the comment box.

[mackatozis]

@kisak-valve the dump as requested. I'm afraid there is no CrashID.

Fri Apr  7 22:32:48 2017 GMT: file ''/tmp/dumps/assert_20170408001735_1.dmp'', upload yes: ''Discarded=1''

assert_20170408001735_1.dmp.zip

[mackatozis]

CrashID included

Wed Apr 12 14:14:07 2017 GMT: file ''/tmp/dumps/assert_20170412153258_1.dmp'', upload yes: ''CrashID=bp-d47c2325-2279-40f1-90a1-e1eec2170412''

assert_20170412153258_1.dmp.zip

[mackatozis]

@kisak-valve I managed to capture the output of the console :

[Sound] S_StartSound(): Failed to load sound '*music/valve_csgo_01/startaction_01.mp3'. Can't create mixer.
Telling Steam not to update the app for the next 900 seconds
Telling Steam not to update the app for the next 900 seconds
[Sound] S_StartSound(): Failed to load sound '*music/valve_csgo_01/wonround.mp3'. Can't create mixer.
[Sound] S_StartSound(): Failed to load sound '*music/valve_csgo_01/mainmenu.mp3'. Can't create mixer.
[Sound] S_StartSound(): Failed to load sound '*music/valve_csgo_02/startround_01.mp3'. Can't create mixer.

Recent Failure Reports: Wed Apr 26 09:15:31 2017 GMT: file ''/tmp/dumps/crash_20170426121526_21.dmp'', upload yes: ''CrashID=bp-f9b506a0-ea2b-462a-849b-52cd22170426''

crash_20170426121526_21.dmp.zip

[kisak-valve]

For reference, the last attached minidump is a DUMP_REQUESTED in crashhandler.so.

The sound issue is a recent regression being tracked at #1392.

[mackatozis]

A new error I managed to catch on the console

Telling Steam not to update the app for the next 900 seconds
4751.19: Received voice channel= 0: section= 198 seq=      64 time=107071825 bytes=  64, timestamp 
moved backwards (96323) after synthesizing dropped packet.  Expected 0+0 = 0, received 107071825.