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ValveSoftware / csgo-osx-linux

Counter-Strike: Global Offensive
http://counter-strike.net
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CS:GO is always launching as "untrusted" #2734

Closed andrealmeid closed 3 years ago

andrealmeid commented 3 years ago

Your system information

Please describe your issue in as much detail as possible:

After the CS:GO network went down for "Tuesday's routine maintenance", when launching CS:GO and trying to join a competitive game, the following message appears:

Screenshot2021-05-1121:05:14

Even clicking in "Restart Trusted", the game still doesn't launch as trusted. I didn't changed my launch options, but here they are:

vblank_mode=0 mesa_glthread=true  %command% +cl_forcepreload 1 +mat_queue_mode 2

Using mesa_glthread=false didn't solve the issue.

Friends that play on Linux reported the same issue, regardless of distribution, Mesa/kernel version, AMD/NVIDIA GPUs.

ghost commented 3 years ago

Same issue here :/, why it had to happen just today Pop! _OS 20.04 LTS 8GB RAM GTX 1650 Ryzen 5 3550H 2.1GHz Running GNOME 3.36 Wayland Only discord and steam was running. Driver: nVIDIA 460

AngryPenguinPL commented 3 years ago

Works fine on OpenMandriva Cooker. No message about "Trusted".

OpenMandriva Cooker kernel 5.12.1 compiled with Clang 12 and LTO enabled Xsession on Plasma 5.21.5/Kfram 5.82.0/Qt 5.13.3 Mesa 21.1.0 Radeon RX 580 8GB Phenom II X6

akei-ai commented 3 years ago

Same issue. Linux 5.12.3 from mainline app. Ubuntu 21.04 Specs: Ryzen 5 4600H Nvidia GTX 1650Ti KDE from the kubuntu-desktop package

MaxPastushkov commented 3 years ago

Same issue: Linux 5.12.2. Arch Linux GTX 1650 Ryzen 5 3600 KDE 5.21.5

mackatozis commented 3 years ago

Same issue as OP. System Information :

https://gist.github.com/mackatozis/51452c5de84f5eab5f5a78513f1949d5

fagnerln commented 3 years ago

Wild suggestion. I don't think this popup is caused by the same possibilities as #2630, since most of the people there don't appear to get such warning. So starting off we could set the resizable BAR at a low probability for this particular issue. Clearly, if anyone here has a low trust factor problem, they should look out at that specific issue.

It may be quite sad, that the only clue we have may not be linked to the problem at all, but at least if we don't focus on it, IMO, we won't lose much precious time.

There's nvidia users here too, which don't use resize bar, so, I think that the issue is in another place

senneschall commented 3 years ago

Can confirm for Ubuntu 20.04.2 on kernel 5.4.0-73 and the defaul mesa drivers for my AMD RX460 Yesterday I still was able to play some official games with my friends. Only difference from yesterday was a kernel update from 5.4.0-72 to 5.4.0-73

grazzolini commented 3 years ago

Guys, I think it's pretty clear by now this is affecting users with varied hardware and distributions. It seems to be a bigger issue, not tied with specific distribution, hardware and version.

LiamDawe commented 3 years ago

Can confirm now also seeing it.

System specs: https://gist.github.com/LiamDawe/3e2e76750d8d0e2c7bb6319227fbbfd0

blacktoz commented 3 years ago

Confirmed for Arch 5.12.2-arch1-1 With Open-source AMD Driver RX 5700

catherineourique commented 3 years ago

Same here with Ubuntu 20.04 Yesterday it was working fine, today won't work anymore

Conusoid commented 3 years ago

Guys, I think it's pretty clear by now this is affecting users with varied hardware and distributions. It seems to be a bigger issue, not tied with specific distribution, hardware and version.

And the most interesting part is that it happened to everyone at the same time!

grazzolini commented 3 years ago

And the most interesting part is that it happened to everyone at the same time!

That's kind of expected if the issue is hardware/distro/version agnostic. As for the couple of guys that said it's not happening to them, I guess all we can say is for them to wait and see.

kcastner commented 3 years ago

The current Linux kernel is causing the issue going Back to old/last (AS Boot Option) did fhe Trick for me.

Give it a try ;)

grazzolini commented 3 years ago

@kcastner we have reports of people running different kernel versions, with the same issue. Also, just saying, "I reverted my kernel" without specifying anything else, isn't very helpful. We don't know which version you were running, which you're running now, etc.

kodatarule commented 3 years ago

image Honestly I'm having the same issue and didn't touch my kernel for like a week or two( using - 5.11.18-152-tkg-upds ) with Arch Linux so I don't know what the issue might be, it was fine the other day. I doubt it's a kernel related problem it must be something else with that being said I'll try to tinker a bit and see what I might find in the meantime

GrbavaCigla commented 3 years ago

I didn't update anything from yesterday, but now I have this problem. I doubt it is kernel related.

grazzolini commented 3 years ago

It's clearly not the kernel, because there are reports of the issue happening with OSX too, if you guys didn't notice.

kcastner commented 3 years ago

@grazzolini: Sorry for that issue.

Im using Ubuntu 20.04.1 Kernel: 5.8.0-50 WORKING 5.8.0-53 NOT WORKING both generic

kodatarule commented 3 years ago

It's clearly not the kernel, because there are reports of the issue happening with OSX too, if you guys didn't notice.

I did I was replying to kcastner

kcastner commented 3 years ago

It's clearly not the kernel, because there are reports of the issue happening with OSX too, if you guys didn't notice.

If i reboot to new kernel Version it wont work at all. (10 reboots) Old Version works (10 reboots)

If it's Not kernel related, whats the Problem?

gileri commented 3 years ago

I tried on both 5.10.36-1-lts and 5.12.2-1 on Archlinux, both with BAR enabled and disabled to no avail. Still get the popup.

vmwatanabe commented 3 years ago

Having the same problem on macOS Big Sur since today.

thermosflasche commented 3 years ago

I also think it's not a matter of kernel version. A few days ago the message was not shown and I haven't updated my kernel since then (5.10.0-6-amd64 from Debian).

gileri commented 3 years ago

Starting a non-competitive match (Retake for example), and then starting a comp seems to work.

(Thanks to ANotSoNoobLinuxUser on reddit for the suggestion)

kodatarule commented 3 years ago

Starting a non-competitive match (Retake for example), and then starting a comp seems to work.

(Thanks to ANotSoNoobLinuxUser on reddit for the suggestion)

Didn't work for me

hoanghd824 commented 3 years ago

Same here. Can't play any mode on official server, even retake and deathmatch mode.

grazzolini commented 3 years ago

To sum up:

  1. the issue isn't hardware dependent
  2. the issue isn't OS dependent (it's happening on both Linux and OSX)
  3. it's happening across distributions
  4. it's happening across kernel versions
  5. it's not happening for some people (perhaps some intermittency?)
vladislav805 commented 3 years ago

Same problem on MM, DM, Wingman and etc in official servers. Arch Linux (kernel version 5.11.16-arch1-1) with Xfce4. Steam from flatpack. Everything was fine yesterday.

ARahimKhan commented 3 years ago

Same here. Worked fine until yesterday evening and now setting -trusted doesnt help and neither does restarting the PC. I even reinstalled csgo completely and tried restarting the game several times. Nothing seems to work. I tried playing competitive anyway to see if there was a mistake and nope, got kicked instantly and couldnt reconnect to the server.

Ubuntu 20.04 on KDE

PS: it really doesnt seem to depend on the linux kernel or the distro or the DE. Its a deeper issue and they need to fix it asap.

emillindblad commented 3 years ago

Starting a non-competitive match (Retake for example), and then starting a comp seems to work.

(Thanks to ANotSoNoobLinuxUser on reddit for the suggestion)

This worked for me!

jmanabc commented 3 years ago

Same issue on Arch, adding -trusted to launch options does nothing.

niladam commented 3 years ago

Sadly I'm also affected by this on macos bigsur with all the updates installed. No changes happened between yesterday and today and I'm still affected.

jiriks74 commented 3 years ago

Valve pls fix

Will-Bee commented 3 years ago

Valve pls fix

NO WAY, SUCKER! jk u my best friend learned me how to code vole and photoe, shut up now and go 1v1 Oh, wait... It is broken, VALVE PLS FIX!!

pawelpotoniec commented 3 years ago

Same problem on MM, DM, Wingman and etc in official servers. Arch Linux (kernel version 5.11.16-arch1-1) with Xfce4. Steam from flatpack. Everything was fine yesterday.

Same but Linux Mint

thermosflasche commented 3 years ago

For me, trying to join deathmatch/retakes first didn't help, the popup is still shown. As a side note, the game console still tells me it launched on Trusted Mode.

LeonSteinert commented 3 years ago

Same Issue on Mac OS Big Sur 11.1

JesusXD88 commented 3 years ago

Can confirm. I haven't opened CSGO in about 10 days and now this pop whenever I try to find a Competitive match. I'm using Arch with Kernel 5.11.5-135-tkg-pds, KDE Plasma 5.21.4 and NVIDIA 465.24.02 (RTX 2060 Mobile) and Steam from Arch repos. Screenshot_20210512_205741

RafaelAmauri commented 3 years ago

Same issue here on my Arch Linux install. Kernel version 5.12.2-arch1-1

I've tried the Flatpak and native package manager versions of Steam and neither worked.

Valve, please fix.

salarelv commented 3 years ago

Same here Ubuntu 5.8.0-50-generic #56~20.04.1-Ubuntu SMP Mon Apr 12 21:46:35 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

isaiahtaylor commented 3 years ago

Confirmed on Fedora 32.

❯ uname -r
5.2.9-200.fc30.x86_64
❯ cat /etc/os-release
NAME=Fedora
VERSION="32 (Workstation Edition)"

In CSGO:

] trusted_launch_info 
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO
mnuernberger commented 3 years ago

Starting a non-competitive match (Retake for example), and then starting a comp seems to work. (Thanks to ANotSoNoobLinuxUser on reddit for the suggestion)

This worked for me!

Same here! Worked for me.

Flo4604 commented 3 years ago

5.12.2-arch1-1

NAME=ArcoLinux ID=arcolinux ID_LIKE=arch BUILD_ID=rolling ANSI_COLOR="0;36" HOME_URL="https://arcolinux.info/" SUPPORT_URL="https://arcolinuxforum.com/" BUG_REPORT_URL="https://github.com/arcolinux" LOGO=arcolinux-hello

6o2kql

Mouseban commented 3 years ago

Dunno if this will help but putting in the command trusted_launch_info it shows up that there was no problem in the first place, maybe trust factor isnt being changed???

PowerPixel commented 3 years ago

can reproduce

5.12.2-arch1-1

NAME="Arch Linux" PRETTY_NAME="Arch Linux" ID=arch BUILD_ID=rolling ANSI_COLOR="38;2;23;147;209"

image

nitz14 commented 3 years ago

The same on Macbook Pro ( Big Sur v11.3.1 )

If someone wants to play:
* run demo or overwatch
* run match
dorinesinenco commented 3 years ago

Same issue on Ubuntu 20.04. This is the output of trusted_launch_info in the in-game console.

] trusted_launch_info 
CS:GO was launched in Trusted Launch mode
No files were blocked from loading in CS:GO
...

edit: Seems to be working after restarting a few times?

Subscribe +1, Kubuntu 20,04, same issue here, nothing helps

dorinesinenco commented 3 years ago

Update: the issue just disappeared, was it fixed ?

qz4 commented 3 years ago

I had the same problem on Arch, I tried updating nvidia drivers, linux, restarting and a few other things (with no success).

This is what I did that fixed the problem for me: I changed my in game resolution from: 16:10 1680x1050 to my native resolution 16:9 2560x1440 (This alone did not fix it) Then I changed my game to Windowed Mode (Then it worked!) It still works after I changed back to Fullscreen

Update: Maybe this is just good timing and the issue might have disappeared :)