ValveSoftware / steam-for-linux

Issue tracking for the Steam for Linux beta client
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Loaing user data STUCK in Antix/Distro recommended for Steam #10354

Open YuyoBarragan opened 9 months ago

YuyoBarragan commented 9 months ago

Your system information

Steam - Juega a los juegos populares y los últimos lanzamientos

      ID: com.valvesoftware.Steam

Referencia: app/com.valvesoftware.Steam/x86_64/stable Arquitectura: x86_64 Rama: stable Versión: 1.0.0.78 Licencia: LicenseRef-proprietary Origen: flathub Colección: org.flathub.Stable Instalación: system Instalada: 37,1 MB Runtime: org.freedesktop.Platform/x86_64/23.08 Sdk: org.freedesktop.Sdk/x86_64/23.08

  Commit:75a2aa53fe4b99ae4c05f5af0fd0465fc2633513edb77b6406cbf930d3a7c6ed
Padre:4a9ec93b38c556e01ec2ead9a8c4c3150cdaa832666742e925b9942bcc9d0d7b
  Asunto: Update gamemode (3806ac98)
   Fecha: 2023-12-14 20:21:16 +0000

Flatpak version:

alumno@antix1:~/Escritorio $ flatpak run com.valvesoftware.Steam

Tenga en cuenta que las carpetas

'/var/lib/flatpak/exports/share' '/home/alumno/.local/share/flatpak/exports/share'

no se encuentran en la ruta de búsqueda establecida por la variable de entorno XDG_DATA_DIRS, por lo que es posible que las aplicaciones instaladas por Flatpak no aparezcan en su escritorio hasta que se reinicie la sesión.

INFO:root:https://github.com/flathub/com.valvesoftware.Steam/wiki INFO:root:Will set XDG dirs prefix to /home/alumno/.var/app/com.valvesoftware.Steam DEBUG:root:Checking input devices permissions INFO:root:Overriding TZ to America/Argentina/Jujuy steam.sh[2]: Running Steam on org.freedesktop.platform 23.08 64-bit steam.sh[2]: STEAM_RUNTIME is enabled automatically setup.sh[74]: Steam runtime environment up-to-date! steam.sh[2]: Steam client's requirements are satisfied [2024-01-05 23:11:06] Startup - updater built Dec 8 2023 00:32:59 [2024-01-05 23:11:06] Startup - Steam Client launched with: '/home/alumno/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/steam' '-no-cef-sandbox' 01/05 23:11:06 Init: Installing breakpad exception handler for appid(steam)/version(1702079146)/tid(108) MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink Looks like steam didn't shutdown cleanly, scheduling immediate update check [2024-01-05 23:11:07] Loading cached metrics from disk (/home/alumno/.var/app/com.valvesoftware.Steam/.local/share/Steam/package/steam_client_metrics.bin) [2024-01-05 23:11:07] Using the following download hosts for Public, Realm steamglobal [2024-01-05 23:11:07] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf' [2024-01-05 23:11:07] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf' [2024-01-05 23:11:07] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in' [2024-01-05 23:11:07] Checking for update on startup [2024-01-05 23:11:07] Checking for available updates... [2024-01-05 23:11:07] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12 [2024-01-05 23:11:07] Manifest download: send request [2024-01-05 23:11:07] Manifest download: waiting for download to finish [2024-01-05 23:11:08] Manifest download: finished [2024-01-05 23:11:08] Download skipped: /steam_client_ubuntu12 version 1702079146, installed version 1702079146, existing pending version 0 [2024-01-05 23:11:08] Nothing to do [2024-01-05 23:11:08] Verifying installation... [2024-01-05 23:11:08] Performing checksum verification of executable files [2024-01-05 23:11:24] Verification complete

Steam logging initialized: directory: /home/alumno/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf61928f0 XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf61911c0 MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink steamwebhelper.sh[142]: Runtime for steamwebhelper: defaulting to /home/alumno/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy steamwebhelper.sh[142]: Running under Flatpak, disabling sandbox steamwebhelper.sh[142]: CEF sandbox already disabled MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink Steam Runtime Launch Service: starting steam-runtime-launcher-service Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 191 bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam CAppInfoCacheReadFromDiskThread took 1391 milliseconds to initialize MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink MESA: error: ZINK: failed to choose pdev glx: failed to create drisw screen failed to load driver: zink BRefreshApplicationsInLibrary 1: 6ms [2024-01-05 23:13:32] Background update loop checking for update. . . [2024-01-05 23:13:32] Checking for available updates... [2024-01-05 23:13:32] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12?t=4221361085 [2024-01-05 23:13:32] Manifest download: send request [2024-01-05 23:13:32] Manifest download: waiting for download to finish [2024-01-05 23:13:35] Manifest download: finished [2024-01-05 23:13:35] Download skipped by HTTP 304 Not Modified [2024-01-05 23:13:35] Nothing to do BRefreshApplicationsInLibrary 1: 2ms BRefreshApplicationsInLibrary 1: 2ms BRefreshApplicationsInLibrary 1: 3ms /home/alumno/.var/app/com.valvesoftware.Steam/.local/share/Steam/steam.sh: línea 798: 108 Terminado (killed) "$STEAMROOT/$STEAMEXEPATH" "$@"

Please describe your issue in as much detail as possible:

For a little over a year I have had problems updating the Steam GUI (or at least I think it has something to do with my problem). Steam no longer starts from my laptop. I have tried everything from formatting the distro to trying Steam flatpak but I can't. start Steam attached screenshots of the terminal with Steam.deb and the Flatpak version I was looking at the forums here and tried several recommendations such as updating the kernel or starting from the terminal with extra instructions to skip the start of loading user data and although with that I can see some Steam options from the taskbar I can't access them, I can only see options like "settings", "friends", "Exit Steam" but nothing happens if I click on them. Another issue that support told me and I also see here that they recommend using an Ubuntu-based distribution for greater compatibility, can you recommend a distro please? I already tried Bodhi Linux, but from there I have the same problems, I also attach screenshots of my technical specifications. They recommended Artix Linux but I never touched Arch, forgive my ignorance and I appreciate any help.

Antix-info-informacion técnica

I have 2gb RAM DDR3 and 250 gb HDD

Steps for reproducing this issue:

.deb VERSION:

1.I download the .deb version from the official Steam page.

2.I direct the version to the location where the .deb file was downloaded

3.I open a terminal from that location.

4.I run sudo dpkg -i steam_latest.deb. 5.I run sudo apt-get install -f

  1. I get messages saying: You are missing the following 32-bit libraries, and Steam may not run: libc.so.6. 7.I run sudo apt-get update sudo apt-get install libc6:i386. 8.The window appears: Error packages Steam

9.I install the packages but then I get the Steam loading user data window and I don't know what else to do: ErrorLoadingUserDataStuck-nombreDeUsuarioTachado

Flatpak Versión:

1.I make sure to completely delete the .deb version to do this I run dpkg --list

  1. I run sudo apt-get purge steam-launcher steam-libs-amd64 steam-libs-i386:i386

  2. Then I run sudo apt autoremove

  3. . Finally I type rm -rf ~/.steam rm -rf ~/.local/share/Steam and press enter

  4. I run sudo apt update sudo apt install flatpak

  5. I run flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo

  6. I run flatpak install flathub com.valvesoftware.Steam. Finally flatpak run com.valvesoftware.Steam

  7. X,D ErrorLoadingUserDataStuck-nombreDeUsuarioTachado

kisak-valve commented 9 months ago

Hello @YuyoBarragan, your issue is most likely due to there being no OpenGL driver for your Intel GMA 3600 (PowerVR SGX5 based) GPU on Linux.