Steam Customer Feedback

[ghost]

Your system information

• Steam client version (build number or date): latest
• Distribution (e.g. Ubuntu): Kubuntu 22.04
• Opted into Steam client beta?: [Yes/No] no
• Have you checked for system updates?: [Yes/No] yes *GPU: Intel

Please describe your issue in as much detail as possible:

1 - Randomly, Steam did not open and the games also did not open using the shortcut created on the desktop. This happens when you open and close Steam and games many times during the day, in the normal interface. And it only resolves after restarting the PC.

2 - the images/thumbnails of game shortcuts created on the desktop, some have image distortion.

3 - Also the thumbnails on the left side, inside Steam, are not the same images as the games on the shelf.

4 - the vram has a negative value in the system information, and in the game's voice tab, the texts are not embedded.

Steps for reproducing this issue:

1. open steam in the normal interface
2. switch between big picture mode and normal mode several times
3. open and close games many times. On average 10 minutes between one game and another.
4. set the vm.max_map_count to 1048576

Kubuntu, kde plasma, 22.04 Laptop lenovo ideapad 3 15itl6 82md 1920x1080p 60hz Intel i3 1115G4 4GB RAM, 20GB swap btrfs ptbr utf8 abnt2 proton 8.0-5

steam (.deb)

Thanks

[ghost]

Hi,

Adding this information, if necessary 😄

Computer data: Manufacturer: LENOVO Model: LNVNB161216 Type: laptop No touch input Processor data: CPU Manufacturer: GenuineIntel CPU Brand: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz Processor family: 0x6 Processor model: 0x8c Processor stepping: 0x2 Processor type: 0x0 Speed: 4100MHz 4 logical processors 2 physical processors HyperThreading: supported FCMOV: compatible SSE2: compatible SSE3: compatible SSSE3: compatible SSE4a: incompatible SSE41: compatible SSE42: compatible AES: compatible AVX: compatible AVX2: compatible AVX512F: compatible AVX512PF: incompatible AVX512ER: incompatible AVX512CD: compatible AVX512VNNI: compatible SHA: compatible CMPXCHG16B: compatible LAHF/SAHF: compatible PrefetchW: incompatible Operating system version: Ubuntu 22.04.4 LTS (64-bit) Kernel name: Linux Kernel version: 6.5.0-21-generic X Server Consortium: The X.Org Foundation X Server Version: 12101004 X Window Manager: KWin Steam Runtime Component Version: steam-runtime_0.20231127.68515 Video card: Driver: Intel Mesa Intel(R) UHD Graphics (TGL GT2) Driver version: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1~22.04.2 OpenGL version: 4.6 Desktop color depth: 24 bits per pixel Monitor refresh rate: 60 Hz VendorID: 0x8086 DeviceID: 0x9a78 Revision not detected Number of monitors: 1 Number of logical video cards: 1 Primary monitor resolution: 1920 x 1080 Desktop resolution: 1920 x 1080 Primary Monitor Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag) Primary VRAM not detected Sound card: Audio device: Realtek ALC257 Memory: RAM: 3691MB VR Hardware: VR headset: none detected Others: Interface language: Portuguese (Brazil) LANGUAGE: pt_BR.UTF-8 Total available disk space: 223024 MB Largest free hard disk block: 103734 MB Storage: Number of SSDs: 1 SSD Size: 256G Number of HDs: 0 Number of removable disks: 0

[ghost]

~steam-logs.tar.gz