kisak-valve
commented
8 months ago Hello @longshanks197, I agree that the vendored AMD driver in /opt is most likely a major contributing factor to the issue you're seeing.
Please completely close Steam, then run steam with STEAM_LINUX_RUNTIME_VERBOSE=1 steam from a terminal. This should add a significant amount of information to steamwebhelper.log for a Steam Runtime dev to ponder. Please attach the verbose log as a file or in a gist along with doing a general search for where libdrm.so.2 is located on your system. We're only really interested in where the library is supposed to be picked up from in this driver configuration and that it exists.
longshanks197
Your system information
Please describe your issue in as much detail as possible:
Steam failed to launch a few days ago when the latest stable build dropped. There was no change to my directory structure. With the latest responses and closing due to a symbolic links, this does not apply to my setup. In my home folder ".steam" is mounted via fstab to a dedicated drive.
AMD drivers are direct from AMD at version 23.40.2/6.0.60002. Drivers rely on /opt folder which may be the issue.
Launching Steam generates the steamwebhelper is not responding dialog. Options presented does not change result.
Steam does log in and tray icon appears but cannot launch anything.
steam -cef-disable-gpu has no effect
Clean install of steam has no effect
Rolled back to Steam version 1705108172 and everything works as expected.
Latest console output:
``` rm: cannot remove '/home/dustin/.steam/steam': Is a directory rm: cannot remove '/home/dustin/.steam/bin': Is a directory steam.sh[1543]: Running Steam on devuan 5 64-bit steam.sh[1543]: STEAM_RUNTIME is enabled automatically setup.sh[1610]: Steam runtime environment up-to-date! steam.sh[1543]: Steam client's requirements are satisfied tid(1687) burning pthread_key_t == 0 so we never use it [2024-03-02 15:22:15] Startup - updater built Feb 29 2024 00:39:10 [2024-03-02 15:22:15] Startup - Steam Client launched with: '/home/dustin/.steam/ubuntu12_32/steam' '-nominidumps' '-nobreakpad' 03/02 15:22:15 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(1687) [2024-03-02 15:22:15] Loading cached metrics from disk (/home/dustin/.steam/package/steam_client_metrics.bin) [2024-03-02 15:22:15] Using the following download hosts for Public, Realm steamglobal [2024-03-02 15:22:15] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf' [2024-03-02 15:22:15] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf' [2024-03-02 15:22:15] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in' [2024-03-02 15:22:15] Verifying installation... [2024-03-02 15:22:15] Verification complete UpdateUI: skip show logo Steam logging initialized: directory: /home/dustin/.steam/steam/logs XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xec683780 XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xec682050 steamwebhelper.sh[1716]: === Sat Mar 2 03:22:17 PM EST 2024 === steamwebhelper.sh[1716]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper Steam Runtime Launch Service: starting steam-runtime-launcher-service Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 1795 bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam CAppInfoCacheReadFromDiskThread took 175 milliseconds to initialize steamwebhelper.sh[1986]: === Sat Mar 2 03:22:27 PM EST 2024 === steamwebhelper.sh[1986]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper steamwebhelper.sh[2151]: === Sat Mar 2 03:22:37 PM EST 2024 === steamwebhelper.sh[2151]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context 03/02 15:22:38 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(1687) assert_20240302152238_29.dmp[2323]: Uploading dump (out-of-process) /tmp/dumps/assert_20240302152238_29.dmp assert_20240302152238_29.dmp[2323]: Finished uploading minidump (out-of-process): success = yes assert_20240302152238_29.dmp[2323]: response: CrashID=bp-9c6dc630-bd7c-42c9-bb13-e52472240302 assert_20240302152238_29.dmp[2323]: file ''/tmp/dumps/assert_20240302152238_29.dmp'', upload yes: ''CrashID=bp-9c6dc630-bd7c-42c9-bb13-e52472240302'' steamwebhelper.sh[2330]: === Sat Mar 2 03:22:47 PM EST 2024 === steamwebhelper.sh[2330]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper /usr/share/themes/Adwaita/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}' /usr/share/themes/Adwaita/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant BRefreshApplicationsInLibrary 1: 1ms steamwebhelper.sh[2532]: === Sat Mar 2 03:22:57 PM EST 2024 === steamwebhelper.sh[2532]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper Fossilize INFO: Autogroup scheduling is not enabled on this kernel. Will rely entirely on nice(). steamwebhelper.sh[2784]: === Sat Mar 2 03:23:08 PM EST 2024 === steamwebhelper.sh[2784]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context reaping pid: 2330 -- unknown src/steamexe/main.cpp (264) : Assertion Failed: ReapProcess: waitid failed: 'No child processes'. Possibly leaking a zombie. src/steamexe/main.cpp (264) : Assertion Failed: ReapProcess: waitid failed: 'No child processes'. Possibly leaking a zombie. 03/02 15:23:10 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(1687) assert_20240302152310_51.dmp[2969]: Uploading dump (out-of-process) /tmp/dumps/assert_20240302152310_51.dmp assert_20240302152310_51.dmp[2969]: Finished uploading minidump (out-of-process): success = yes assert_20240302152310_51.dmp[2969]: response: CrashID=bp-1560df8a-793b-4d9b-8eff-9e8522240302 assert_20240302152310_51.dmp[2969]: file ''/tmp/dumps/assert_20240302152310_51.dmp'', upload yes: ''CrashID=bp-1560df8a-793b-4d9b-8eff-9e8522240302'' steamwebhelper.sh[2978]: === Sat Mar 2 03:23:18 PM EST 2024 === steamwebhelper.sh[2978]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper [2024-03-02 15:23:24] Shutdown steam.sh[1543]: Restarting Steam by request... rm: cannot remove '/home/dustin/.steam/steam': Is a directory rm: cannot remove '/home/dustin/.steam/bin': Is a directory steam.sh[1543]: Running Steam on devuan 5 64-bit steam.sh[1543]: STEAM_RUNTIME has been set by the user to: /home/dustin/.steam/ubuntu12_32/steam-runtime setup.sh[3291]: Steam runtime environment up-to-date! steam.sh[1543]: Steam client's requirements are satisfied tid(3409) burning pthread_key_t == 0 so we never use it [2024-03-02 15:23:25] Startup - updater built Feb 29 2024 00:39:10 [2024-03-02 15:23:25] Startup - Steam Client launched with: '/home/dustin/.steam/ubuntu12_32/steam' '-nominidumps' '-nobreakpad' 03/02 15:23:25 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(3409) [2024-03-02 15:23:26] Loading cached metrics from disk (/home/dustin/.steam/package/steam_client_metrics.bin) [2024-03-02 15:23:26] Using the following download hosts for Public, Realm steamglobal [2024-03-02 15:23:26] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf' [2024-03-02 15:23:26] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf' [2024-03-02 15:23:26] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in' [2024-03-02 15:23:26] Verifying installation... [2024-03-02 15:23:26] Verification complete UpdateUI: skip show logo Steam logging initialized: directory: /home/dustin/.steam/steam/logs XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xec66e780 XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xec66d050 steamwebhelper.sh[3456]: === Sat Mar 2 03:23:27 PM EST 2024 === steamwebhelper.sh[3456]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper Steam Runtime Launch Service: starting steam-runtime-launcher-service Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 3623 bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam CAppInfoCacheReadFromDiskThread took 181 milliseconds to initialize steamwebhelper.sh[3818]: === Sat Mar 2 03:23:37 PM EST 2024 === steamwebhelper.sh[3818]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper steamwebhelper.sh[4040]: === Sat Mar 2 03:23:48 PM EST 2024 === steamwebhelper.sh[4040]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context 03/02 15:23:48 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(3409) assert_20240302152348_29.dmp[4205]: Uploading dump (out-of-process) /tmp/dumps/assert_20240302152348_29.dmp assert_20240302152348_29.dmp[4205]: Finished uploading minidump (out-of-process): success = yes assert_20240302152348_29.dmp[4205]: response: CrashID=bp-c79b86de-f118-4dfc-a1d7-b8f202240302 assert_20240302152348_29.dmp[4205]: file ''/tmp/dumps/assert_20240302152348_29.dmp'', upload yes: ''CrashID=bp-c79b86de-f118-4dfc-a1d7-b8f202240302'' steamwebhelper.sh[4213]: === Sat Mar 2 03:23:58 PM EST 2024 === steamwebhelper.sh[4213]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper /usr/share/themes/Adwaita/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}' /usr/share/themes/Adwaita/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant BRefreshApplicationsInLibrary 1: 1ms Fossilize INFO: Autogroup scheduling is not enabled on this kernel. Will rely entirely on nice(). Fossilize INFO: Autogroup scheduling is not enabled on this kernel. Will rely entirely on nice(). Fossilize INFO: Autogroup scheduling is not enabled on this kernel. Will rely entirely on nice(). steamwebhelper.sh[4586]: === Sat Mar 2 03:24:08 PM EST 2024 === steamwebhelper.sh[4586]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper steamwebhelper.sh[4748]: === Sat Mar 2 03:24:18 PM EST 2024 === steamwebhelper.sh[4748]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context reaping pid: 4213 -- unknown src/steamexe/main.cpp (264) : Assertion Failed: ReapProcess: waitid failed: 'No child processes'. Possibly leaking a zombie. src/steamexe/main.cpp (264) : Assertion Failed: ReapProcess: waitid failed: 'No child processes'. Possibly leaking a zombie. 03/02 15:24:21 Init: Installing breakpad exception handler for appid(steam)/version(1709168962)/tid(3409) assert_20240302152421_52.dmp[4926]: Uploading dump (out-of-process) /tmp/dumps/assert_20240302152421_52.dmp assert_20240302152421_52.dmp[4926]: Finished uploading minidump (out-of-process): success = yes assert_20240302152421_52.dmp[4926]: response: CrashID=bp-8f9697b1-67ee-42e2-a45d-697232240302 assert_20240302152421_52.dmp[4926]: file ''/tmp/dumps/assert_20240302152421_52.dmp'', upload yes: ''CrashID=bp-8f9697b1-67ee-42e2-a45d-697232240302'' ^Csteamwebhelper.sh[4933]: === Sat Mar 2 03:24:28 PM EST 2024 === steamwebhelper.sh[4933]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper Steam Runtime Launch Service: steam-runtime-launcher-service pid 3623 exited Steam Runtime Launch Service: starting steam-runtime-launcher-service Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 5095 bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam [2024-03-02 15:24:39] Shutdown ```Steamwebhelper log:
``` steamwebhelper.sh[321]: === Sat Mar 2 03:08:07 PM EST 2024 === steamwebhelper.sh[321]: Starting steamwebhelper under bootstrap sniper steam runtime at /home/dustin/.steam/ubuntu12_64/steam-runtime-sniper pressure-vessel-wrap[341]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host" pressure-vessel-wrap[341]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host" pressure-vessel-wrap[341]: W: "opt/amdgpu/share/drirc.d" is unlikely to appear in "/run/host" pressure-vessel-wrap[341]: W: Disabling gtk3-nocsd LD_PRELOAD: it is known to cause crashes. exec ./steamwebhelper --no-sandbox -lang=en_US -cachedir=/home/dustin/.steam/steam/config/htmlcache -steampid=28169 -buildid=1709168962 -steamid=76561197974114375 -logdir=/home/dustin/. steam/steam/logs -uimode=7 -startcount=26 -steamuniverse=Public -realm=Global -clientui=/home/dustin/.steam/clientui -steampath=/home/dustin/.steam/ubuntu12_32/steam -launcher=0 -no-res tart-on-ui-mode-change --enable-smooth-scrolling --password-store=basic --log-file=/home/dustin/.steam/steam/logs/cef_log.txt --disable-quick-menu --disable-features=DcheckIsFatal ./steamwebhelper: error while loading shared libraries: libdrm.so.2: cannot open shared object file: No such file or directory ```Steps for reproducing this issue: