Open NTMan opened 5 months ago
Temporary workaround press Ctrl + A for invert colors (Command + A on Mac).
Anyway this temporary solution didn't answer on question that Linux user should to do for restore access.
Do you have any firewall rules set up? Try disabling those and see if that fixes it
Do you have any firewall rules set up?
Do you have any firewall rules set up?
No.
Is this a personal network? If it is then what ISP are you using?
Do you have any firewall rules set up?
No.
Is this a personal network?
Yes this is my router web panel.
If it is then what ISP are you using?
> mtr store.steampowered.com -wz
Start: 2024-04-05T16:37:43+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.3 0.3 0.2 0.4 0.0
2. AS51035 176x214x211x253.dynamic.ufa.ertelecom.ru 0.0% 10 0.7 0.7 0.6 1.3 0.2
3. AS51035 dynamicip-109-195-152-30.pppoe.ufa.ertelecom.ru 0.0% 10 0.9 1.0 0.8 1.2 0.1
4. AS1299 ertelekom-ic-335559.ip.twelve99-cust.net 0.0% 10 24.1 25.7 24.1 31.3 2.4
5. AS1299 mow-b4-link.ip.twelve99.net 0.0% 10 22.8 22.8 22.6 23.0 0.1
6. AS1299 mow-b5-link.ip.twelve99.net 0.0% 10 27.8 27.7 27.6 27.9 0.1
7. AS1299 s-bb2-link.ip.twelve99.net 0.0% 10 42.6 42.3 42.1 42.6 0.2
8. AS1299 s-b3-link.ip.twelve99.net 0.0% 10 42.4 42.4 42.3 42.5 0.1
9. AS1299 akamai-ic-344954.ip.twelve99-cust.net 0.0% 10 49.9 57.4 43.7 95.6 19.4
10. AS16625 a23-32-85-104.deploy.static.akamaitechnologies.com 0.0% 10 41.9 41.9 41.8 42.0 0.1
Replying to https://github.com/ValveSoftware/steam-for-linux/issues/10669#issuecomment-2039588783
You are in Russia?
Replying to https://github.com/ValveSoftware/steam-for-linux/issues/10669#issuecomment-2041408512
Unfortunately yes.
Replying to #10669 (comment)
Unfortunately yes.
As much as I don't agree that the people of Russia should suffer for their governments actions, I think there in lies your problem. With this whole sanctions thing steam may have been caught up in it or the ISP is causing issues. Have you tried a VPN? That may be able to confirm my suspicions
Replying to #10669 (comment)
Unfortunately yes.
As much as I don't agree that the people of Russia should suffer for their governments actions, I think there in lies your problem. With this whole sanctions thing steam may have been caught up in it or the ISP is causing issues. Have you tried a VPN? That may be able to confirm my suspicions
Thank you for understanding the situation. I don’t know anyone who would vote for Putin. So the elections and support current government are a illusion. I feel more like a hostage of the state.
But I don’t really believe in the theory about sanctions because:
I would like someone who can look at the server logs tell the reason, because the answer from Steam technical support does not give any clues.
> mtr store.steampowered.com -wz
Start: 2024-04-12T15:33:58+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.4 0.4 0.3 0.5 0.1
2. AS??? 100.100.0.1 0.0% 10 1.2 4.5 0.8 25.9 7.8
3. AS??? 10.2.3.17 0.0% 10 1.2 1.0 0.9 1.2 0.1
4. AS??? 10.1.190.34 0.0% 10 0.9 1.0 0.9 1.5 0.2
5. AS31133 85.26.205.122 0.0% 10 1.4 1.3 1.1 1.5 0.1
6. AS??? 10.222.2.177 0.0% 10 42.7 42.3 42.1 42.7 0.2
7. AS1299 a23-40-124-77.deploy.static.akamaitechnologies.com 0.0% 10 54.9 55.0 54.9 55.5 0.2
Replying to https://github.com/ValveSoftware/steam-for-linux/issues/10669#issuecomment-2051522130
could you run a ping test on either mac os or linux and see if they go through?
could you run a ping test on either mac os or linux and see if they go through?
Currently 188.234.148.78 is banned.
mikhail@primary-ws ~> mtr store.steampowered.com -wz
Start: 2024-04-15T13:57:16+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.4 0.5 0.3 0.7 0.1
2. AS51035 176x214x211x253.dynamic.ufa.ertelecom.ru 0.0% 10 0.9 1.0 0.8 1.1 0.1
3. AS51035 dynamicip-109-195-152-30.pppoe.ufa.ertelecom.ru 0.0% 10 0.8 1.2 0.7 1.5 0.3
4. AS1299 ertelekom-ic-335559.ip.twelve99-cust.net 0.0% 10 24.4 25.0 24.0 28.1 1.3
5. AS1299 mow-b4-link.ip.twelve99.net 0.0% 10 23.3 23.1 22.7 23.5 0.3
6. AS1299 mow-b5-link.ip.twelve99.net 0.0% 10 28.0 28.4 27.6 30.0 0.7
7. AS1299 62.115.141.22 0.0% 10 42.5 42.7 42.5 42.9 0.2
8. AS1299 62.115.140.217 0.0% 10 42.4 42.4 42.2 42.6 0.1
9. AS1299 a23-40-124-77.deploy.static.akamaitechnologies.com 0.0% 10 42.2 42.1 41.9 42.3 0.1
mikhail@primary-ws ~> ping store.steampowered.com
PING store.steampowered.com (23.40.124.77) 56(84) bytes of data.
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=1 ttl=56 time=42.3 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=2 ttl=56 time=41.8 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=3 ttl=56 time=41.6 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=4 ttl=56 time=41.6 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=5 ttl=56 time=41.8 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=6 ttl=56 time=41.9 ms
And 178.214.243.78 is working
> mtr store.steampowered.com -wz
Start: 2024-04-15T13:58:07+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.6 0.5 0.4 0.6 0.1
2. AS??? 100.100.0.1 0.0% 10 1.1 1.3 0.6 4.0 1.0
3. AS??? 10.2.3.17 0.0% 10 6.5 1.5 0.8 6.5 1.8
4. AS??? 10.1.190.34 0.0% 10 1.3 1.0 0.7 1.5 0.2
5. AS31133 85.26.205.122 0.0% 10 1.3 1.4 1.2 1.8 0.2
6. AS??? 10.222.2.177 0.0% 10 42.6 42.4 42.2 42.8 0.2
7. AS1299 a23-40-124-77.deploy.static.akamaitechnologies.com 0.0% 10 55.9 55.8 55.6 55.9 0.1
mikhail@primary-ws ~> ping store.steampowered.com
PING store.steampowered.com (23.40.124.77) 56(84) bytes of data.
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=1 ttl=58 time=55.4 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=2 ttl=58 time=55.2 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=3 ttl=58 time=55.9 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=4 ttl=58 time=55.4 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=5 ttl=58 time=55.2 ms
64 bytes from a23-40-124-77.deploy.static.akamaitechnologies.com (23.40.124.77): icmp_seq=6 ttl=58 time=55.3 ms
^C
--- store.steampowered.com ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5005ms
rtt min/avg/max/mdev = 55.234/55.418/55.931/0.239 ms
UPD:
176.214.211.253 has just been blocked
> mtr store.steampowered.com -wz
Start: 2024-04-15T14:16:31+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.5 0.5 0.3 0.6 0.1
2. AS??? 100.100.0.1 0.0% 10 0.9 1.7 0.9 4.2 1.1
3. AS??? 10.2.3.17 0.0% 10 1.0 1.6 1.0 4.0 0.8
4. AS??? 10.1.190.34 0.0% 10 1.1 1.3 0.8 1.6 0.2
5. AS31133 85.26.205.122 0.0% 10 1.4 1.5 1.3 1.8 0.2
6. AS??? 10.222.2.177 0.0% 10 42.5 42.4 42.0 42.9 0.3
7. AS1299 a2-22-41-48.deploy.static.akamaitechnologies.com 0.0% 10 58.0 58.0 57.8 58.2 0.1
mikhail@primary-ws ~> ping store.steampowered.com
PING store.steampowered.com (2.22.41.48) 56(84) bytes of data.
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=1 ttl=56 time=58.0 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=2 ttl=56 time=57.9 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=3 ttl=56 time=58.1 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=4 ttl=56 time=58.2 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=5 ttl=56 time=58.3 ms
and 188.234.148.78 has been unblocked.
> mtr store.steampowered.com -wz
Start: 2024-04-15T14:17:31+0500
HOST: primary-ws Loss% Snt Last Avg Best Wrst StDev
1. AS??? _gateway 0.0% 10 0.5 0.5 0.3 0.6 0.1
2. AS51035 176x214x211x253.dynamic.ufa.ertelecom.ru 0.0% 10 0.6 0.9 0.6 1.2 0.2
3. AS51035 dynamicip-109-195-152-30.pppoe.ufa.ertelecom.ru 0.0% 10 1.3 1.1 0.8 1.5 0.2
4. AS1299 ertelekom-ic-335559.ip.twelve99-cust.net 0.0% 10 24.3 25.7 24.2 29.0 1.8
5. AS1299 mow-b4-link.ip.twelve99.net 0.0% 10 23.4 23.1 22.9 23.4 0.2
6. AS1299 mow-b8-link.ip.twelve99.net 0.0% 10 23.0 23.3 22.9 23.7 0.3
7. AS1299 mow-b5-link.ip.twelve99.net 0.0% 10 23.3 23.4 23.0 24.0 0.3
8. AS1299 62.115.141.22 0.0% 10 42.6 43.0 42.6 45.1 0.8
9. AS1299 62.115.118.75 0.0% 10 42.4 42.5 42.3 42.8 0.2
10. AS1299 a2-22-41-48.deploy.static.akamaitechnologies.com 0.0% 10 42.2 42.1 41.9 42.2 0.1
mikhail@primary-ws ~> ping store.steampowered.com
PING store.steampowered.com (2.22.41.48) 56(84) bytes of data.
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=1 ttl=57 time=42.0 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=2 ttl=57 time=42.1 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=3 ttl=57 time=42.1 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=4 ttl=57 time=41.9 ms
64 bytes from a2-22-41-48.deploy.static.akamaitechnologies.com (2.22.41.48): icmp_seq=5 ttl=57 time=42.2 ms
^C
Yeah this is really weird. I can't help you. I recommend asking your ISP about this. Sorry for not being able to help.
Your system information
Please describe your issue in as much detail as possible:
Access Denied" message not visible in steam client. Instead I see blank black window and it's look like as something is broken in the steam client itself.
I want to see user friendly stub in steam client. Ideally this stub should answer on question how to repair steam store.
Steps for reproducing this issue: