Closed Spiral90210 closed 6 years ago
You should report this in the regular Steam forums too.
Hello @Spiral90210, are you still experiencing this issue on an up to date system?
I've not been using it for a while, but I'll check this evening or tomorrow and get back to you.
Closing pending feedback.
Apologies for posting this in linux, I followed a link here and didn't realise. Can this be moved?
When I launch the ui (loading into library view), I can launch games ok, but when I move my mouse over the top area of the window (STORE/LIBRARY/COMMUNITY/USER area), the application stops responding (consistently). This only started happening sometime within the past 2 weeks, although I don't use steam often enough for that to be an accurate indication of when the bug was introduced. If I move the mouse onto steam from the top, I can still access the menu (I used that to get to the tool to generate system information).
I had a quick look for log files and found a debug.log in the root steam install folder. Clearing out and reproducing the error yields 1 line:
[0907/135508:ERROR:renderer_main.cc(227)] Running without renderer sandbox
following sections ==WINLOG== ==SYSINFO==
==WINLOG== Windows event log is not very helpful: -
`
`
==SYSINFO== ` Processor Information: Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x2a CPU Stepping: 0x7 CPU Type: 0x0 Speed: 3293 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported
Network Information: Network Speed:
Operating System Version: Windows 8.1 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card: Driver: AMD Radeon HD 5800 Series
Sound card: Audio device: Speakers (ASUS Xonar DS Audio D
Memory: RAM: 8160 Mb
Miscellaneous: UI Language: English Microphone: Not set Media Type: DVD Total Hard Disk Space Available: 3099582 Mb Largest Free Hard Disk Block: 2176002 Mb OS Install Date: Jan 01 1970 Game Controller: Generic USB Joystick detected
Installed software: Tools for .Net 3.5 7-Zip 9.20 (x64 edition) Adobe AIR Adobe Community Help Adobe Photoshop CS5 Age of Empires II: HD Edition AMD Accelerated Video Transcoding AMD Catalyst Install Manager Apple Application Support Apple Mobile Device Support Apple Software Update ASUS Xonar DS Audio AzureTools.Notifications Behaviors SDK (XAML) for Visual Studio Blend for Visual Studio 2013 Blend for Visual Studio 2013 ENU resources Blend for Visual Studio SDK for .NET 4.5 Blend for Visual Studio SDK for Silverlight 5 Bonjour Brackets Build Tools - amd64 Build Tools - x86 Build Tools Language Resources - amd64 Build Tools Language Resources - x86 Canon IJ Network Scanner Selector EX Canon IJ Network Tool Canon IJ Scan Utility Canon MX450 series MP Drivers Canon MX450 series User Registration Catalyst Control Center InstallProxy CloudReading Counter-Strike: Global Offensive Dawn Of War Dawn of War - Dark Crusade Dawn Of War - Winter Assault Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition Dotfuscator and Analytics Community Edition Entity Framework Tools for Visual Studio 2013 Fallout: New Vegas Fiddler Fleet Operations version 3.2.7 Foxit Reader Google Chrome Google Update Helper Half-Life Half-Life 2 Half-Life 2: Episode One Half-Life 2: Episode Two IIS 8.0 Express IIS Express Application Compatibility Database for x64 IIS Express Application Compatibility Database for x86 Inkscape 0.48.5 iTunes Java 7 Update 45 Java 7 Update 45 (64-bit) Java Auto Updater JavaScript Tooling JetBrains ReSharper 8.0.2 LocalESPC Dev12 LocalESPCui for en-us Dev12 Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Multi-Targeting Pack Microsoft .NET Framework 4.5 Multi-Targeting Pack Microsoft .NET Framework 4.5 SDK Microsoft .NET Framework 4.5.1 Multi-Targeting Pack Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU) Microsoft .NET Framework 4.5.1 SDK Microsoft Advertising SDK for Windows 8.1 - ENU Microsoft Advertising Service Extension for Visual Studio Microsoft ASP.NET MVC 4 - Visual Studio 2013 - ENU Microsoft ASP.NET MVC 4 Runtime Microsoft ASP.NET Web Frameworks and Tools - Visual Studio 2013 - ENU Microsoft ASP.NET Web Pages 2 - Visual Studio 2013 - ENU Microsoft ASP.NET Web Pages 2 Runtime Microsoft C++ Azure Mobile SDK for Visual Studio 2013 Microsoft C++ REST SDK for Visual Studio 2013 Microsoft Exchange Web Services Managed API 2.0 Microsoft Expression Blend SDK for .NET 4 Microsoft Help Viewer 2.1 Microsoft Identity Extensions Microsoft LightSwitch for Visual Studio 2013 Core Microsoft LightSwitch for Visual Studio 2013 CoreRes - ENU Microsoft LightSwitch for Visual Studio 2013 v4.0 Tools Microsoft LightSwitch for Visual Studio 2013 v4.0 ToolsRes - ENU Microsoft LightSwitch v4.0 SDK Microsoft NuGet - Visual Studio 2013 Microsoft Office 2003 Web Components Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) - 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x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 Microsoft Visual C++ 2013 x64 Designtime - 12.0.21005 Microsoft Visual C++ 2013 32bit Compilers - ENU Resources Microsoft Visual C++ 2013 Compilers Microsoft Visual C++ 2013 Compilers - ENU Resources Microsoft Visual C++ 2013 Core Libraries Microsoft Visual C++ 2013 Extended Libraries Microsoft Visual C++ 2013 Microsoft Foundation Class Libraries Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 Microsoft Visual C++ 2013 x64 Debug Runtime - 12.0.21005 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005 Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 Microsoft Visual C++ 2013 x86-x64 Compilers Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft Visual Studio 2013 Devenv Microsoft Visual Studio 2013 Devenv Resources Microsoft Visual Studio 2013 Performance Collection Tools Microsoft Visual Studio 2013 Performance Collection Tools - ENU Microsoft Visual Studio 2013 Preparation Microsoft Visual Studio 2013 Profiling Tools Microsoft Visual Studio 2013 Shell (Minimum) Microsoft Visual Studio 2013 Shell (Minimum) Interop Assemblies Microsoft Visual Studio 2013 Shell (Minimum) Resources Microsoft Visual Studio 2013 Team Explorer Language Pack - ENU Microsoft Visual Studio 2013 VsGraphics Helper Dependencies Microsoft Visual Studio Professional 2013 Microsoft Visual Studio Professional 2013 - ENU Microsoft Visual Studio Ultimate 2013 XAML UI Designer Core Microsoft Visual Studio Ultimate 2013 XAML UI Designer enu Resources Microsoft Web Deploy 3.5 Microsoft Web Developer Tools 2013 - Visual Studio 2013 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 Mozilla Firefox 31.0 (x86 en-US) Mozilla Maintenance Service Notepad++ Open XML SDK 2.5 for Microsoft Office OpenAL OpenRA Paint.NET v3.5.11 PDF Settings CS5 PreEmptive Analytics Visual Studio Components Prerequisites for SSDT Python 2.7.3 Python Tools Redirection Template Reason 4.0 Sandboxie 4.08 (64-bit) Security Update for Microsoft Office 2010 (KB2553284) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2687423) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2850016) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2880971) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2881071) 64-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition SharePoint Client Components SketchUp 2013 Skype™ 6.11 SolidWorks 2013 x64 Edition SP0 SolidWorks eDrawings 2013 x64 Edition SP0 Source SDK Base 2007 SourceTree Steam Sublime Text 2.0.2 Supreme Commander 2 Team Explorer for Microsoft Visual Studio 2013 TeamViewer 9 The Elder Scrolls V: Skyrim tools-freebsd tools-linux tools-netware tools-solaris tools-windows tools-winPre2k TradeManager 2014 Beta1 Update for (KB2504637) Update for CHS Microsoft IME HAP Dictionary Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition Update for Microsoft Excel 2010 (KB2837600) 64-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition Update for Microsoft Office 2010 (KB2687502) 64-Bit Edition Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition Update for Microsoft Office 2010 (KB2837581) 64-Bit Edition Update for Microsoft Office 2010 (KB2837606) 64-Bit Edition Update for Microsoft Office 2010 (KB2878252) 64-Bit Edition Update for Microsoft Office 2010 (KB2881028) 64-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition Update for Microsoft PowerPoint 2010 (KB2837579) 64-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition Update for Microsoft Visio 2010 (KB2880526) 64-Bit Edition Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition Update for Microsoft Word 2010 (KB2880529) 64-Bit Edition VirtualCloneDrive Visual F# 3.1 SDK Visual F# 3.1 VS Visual Studio 2013 Prerequisites Visual Studio 2013 Prerequisites - ENU Language Pack Visual Studio Extensions for Windows Library for JavaScript VLC media player 2.1.2 VmciSockets VMware Workstation WCF Data Services 5.6.0 Runtime WCF Data Services Tools for Microsoft Visual Studio 2013 WCF RIA Services V1.0 SP2 WinCDEmu Windows App Certification Kit Native Components Windows App Certification Kit x64 Windows Azure Mobile Services SDK Windows Azure Mobile Services Tools for Visual Studio 2013 Preview - v1.0 Windows Azure Shared Components for Microsoft Visual Studio 2013 - v1.0 Windows Azure Tools for LightSwitch for Visual Studio 2013 - v2.1 Windows Runtime Intellisense Content - en-us Windows Software Development Kit Windows Software Development Kit DirectX x64 Remote Windows Software Development Kit DirectX x86 Remote Windows Software Development Kit for Windows Store Apps Windows Software Development Kit for Windows Store Apps DirectX x64 Remote Windows Software Development Kit for Windows Store Apps DirectX x86 Remote Windows XP Targeting with C++ Workflow Manager Client 1.0 Workflow Manager Tools 1.0 for Visual Studio `