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ValveSoftware / steam-for-linux

Issue tracking for the Steam for Linux beta client
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Steam Does Not Start - Crashes on (X)ubuntu 20.04 LTS #7067

Closed securerootd closed 2 years ago

securerootd commented 4 years ago

Your system information

Please describe your issue in as much detail as possible:

Steam crashes on start - do not start. Crash log details here : https://gist.github.com/securerootd/9ee87c87a44f7503cbd3a6732edd0320#file-steam-crash-log-xubuntu-focal-txt

Steps for reproducing this issue:

  1. Open steam
  2. Wait for steam to install dependencies and download files
  3. Enjoy steam crashing steam_crash_log_ubuntu_focal.txt
securerootd commented 4 years ago

Here are the system details

Hardware

hwinfo --short cpu:
Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 1866 MHz Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 1828 MHz Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 1939 MHz Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 1900 MHz keyboard: /dev/input/event4 Dell KB216 Wired Keyboard /dev/input/event2 AT Translated Set 2 keyboard mouse: /dev/input/mice Dell MS116 USB Optical Mouse /dev/input/mice Elan Touchpad monitor: N156BGA-EA2 LCD Monitor graphics card: Intel HD Graphics 520 sound: Intel Sunrise Point-LP HD Audio storage: Intel Sunrise Point-LP SATA Controller [AHCI mode] network: wlp2s0 Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter enp1s0 Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller network interface: lo Loopback network interface enp1s0 Ethernet network interface wlp2s0 Ethernet network interface disk: /dev/sda ST1000LM035-1RK1 usb controller: Intel Sunrise Point-LP USB 3.0 xHCI Controller bridge: Intel Sunrise Point-LP PCI Express Root Port #5 Intel Sunrise Point-LP LPC Controller Intel Sunrise Point-LP PCI Express Root Port #6 Intel Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM

Software

lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal

securerootd commented 4 years ago

Adding DRI 3 to intel Xorg configuration works as a fix here:

/etc/X11/xorg.conf.d/20-intel.conf

Section "Device" Identifier "Intel Graphics" Driver "intel" Option "AccelMethod" "sna" Option "TearFree" "true" Option "DRI" "3" EndSection

rclortwein commented 4 years ago

I have the same problem! after the application has been updated, it no longer runs.

rclortwein commented 4 years ago

Hello Friend all right? did you get an answer to solve this problem? thankful

RRAlex commented 4 years ago

Same situation on Ubuntu 19.10, it updates and then exits.

Running Steam on ubuntu 19.10 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
/home/user/.local/share/Steam/ubuntu12_32/steam
[2020-05-01 09:23:50] Startup - updater built Apr 27 2020 21:53:21
Installing breakpad exception handler for appid(steam)/version(1588032389)
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
SteamUpdateUI: An X Error occurred
X Error of failed request:  GLXBadContext
SteamUpdateUI: An X Error occurred
X Error of failed request:  BadValue (integer parameter out of range for operation)
Major opcode of failed request:  152 (GLX)
Minor opcode of failed request:  3 (X_GLXCreateContext)
Value in failed request:  0x0
Serial number of failed request:  51
xerror_handler: X failed, continuing
Major opcode of failed request:  152 (GLX)
Minor opcode of failed request:  6 (X_GLXIsDirect)
Serial number of failed request:  52
xerror_handler: X failed, continuing
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1588032389)
[2020-05-01 09:23:50] Checking for update on startup
[2020-05-01 09:23:50] Checking for available updates...
[2020-05-01 09:23:50] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1588032389)
[2020-05-01 09:23:50] Download skipped: /client/steam_client_ubuntu12 version 1588032389, installed version 1588032389
[2020-05-01 09:23:50] Nothing to do
[2020-05-01 09:23:50] Verifying installation...
[2020-05-01 09:23:50] Performing checksum verification of executable files
[2020-05-01 09:23:51] Verification complete
Gtk-Message: 09:23:51.470: Failed to load module "gail"
Gtk-Message: 09:23:51.470: Failed to load module "atk-bridge"

(steam:23667): Gtk-WARNING **: 09:23:51.473: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/main.rc:775: error: unexpected identifier 'direction', expected character '}'

(steam:23667): Gtk-WARNING **: 09:23:51.474: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
Steam: An X Error occurred
X Error of failed request:  GLXBadContext
Major opcode of failed request:  152
Serial number of failed request:  54
xerror_handler: X failed, continuing
Steam: An X Error occurred
X Error of failed request:  BadValue (integer parameter out of range for operation)
Major opcode of failed request:  152
Value in failed request:  0x0
Serial number of failed request:  53
xerror_handler: X failed, continuing
Steam: An X Error occurred
X Error of failed request:  BadMatch (invalid parameter attributes)
Major opcode of failed request:  152
Serial number of failed request:  55
xerror_handler: X failed, continuing
assert_20200501092350_1.dmp[23703]: Uploading dump (out-of-process)
/tmp/dumps/assert_20200501092350_1.dmp
/home/user/.local/share/Steam/steam.sh: line 750: 23667 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
kisak-valve commented 4 years ago

Hello @RRAlex, swrast is mesa's slower cpu renderer. The fact that Steam is trying to use it hints that you're using the nVidia proprietary driver and are missing the driver's 32 bit userspace libraries. Figure out which driver series you're using, and add the 32 bit userspace libraries with something similar to sudo apt install libnvidia-gl-435:i386 (where 435 is the driver series).

Also, your issue is unrelated to the issue reported here.

securerootd commented 4 years ago

Hello Friend all right? did you get an answer to solve this problem? thankful

Yes I did. See below:

Adding DRI 3 to intel Xorg configuration works as a fix here:

/etc/X11/xorg.conf.d/20-intel.conf

Section "Device" Identifier "Intel Graphics" Driver "intel" Option "AccelMethod" "sna" Option "TearFree" "true" Option "DRI" "3" EndSection

ARitz-Cracker commented 4 years ago

Just writing to confirm that installing libnvidia-gl-440:i386 fixed the issue for me, as I have an nvidia card and the driver I have installed is 440. Running Kubuntu here

edsantos98 commented 4 years ago

I'm having a similar problem and sudo apt install libnvidia-gl-440:i386 didn't fix it.

edsantos@edlegion:~$ sudo apt install libnvidia-gl-440:i386
[sudo] password for edsantos: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
libnvidia-gl-440:i386 is already the newest version (440.82-1pop1ubuntu1~1588025390~20.04~bf29882).
libnvidia-gl-440:i386 set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

So, I upgraded to Pop!_OS 20.04 in the day of its launching (April 30) and since then I haven't been able to launch Steam. The initial update verification happens but when it ends, some transparent window shows up but it doesn't load and dies.

I've tried with every package from Pop!_Shop (deb and flatpak) as well as the deb from the Steam website (installed through Eddy) and the problem keeps happening.

Here are my logs when running steam through the command line:

edsantos@edlegion:~$ steam 
Running Steam on pop 20.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
/home/edsantos/.steam/debian-installation/ubuntu12_32/steam -nominidumps -nobreakpad
[2020-05-10 10:42:06] Startup - updater built Apr 27 2020 21:53:21
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2020-05-10 10:42:06] Checking for update on startup
[2020-05-10 10:42:06] Checking for available updates...
[2020-05-10 10:42:06] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
[2020-05-10 10:42:06] Download skipped: /client/steam_client_ubuntu12 version 1588032389, installed version 1588032389
[2020-05-10 10:42:06] Nothing to do
[2020-05-10 10:42:06] Verifying installation...
[2020-05-10 10:42:06] Performing checksum verification of executable files
[2020-05-10 10:42:16] Verification complete
STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
edsantos@edlegion:~$
ARitz-Cracker commented 4 years ago

@edsantos98 That fix will only work if you have an nvidia GPU and the Nvidia 440 driver enabled. Check the driver manager. Or you'll have to install whatever 32-bit library corresponds to your GPU

rickybrent commented 4 years ago

I was seeing the same with an intel skylake graphics card (also (X)ubuntu 20.04); in my case I was able to solve it by exporting MESA_LOADER_DRIVER_OVERRIDE=i965 before running steam. (I followed the same workaround as this bug: https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1876219 )

Running Steam under Wayland also worked.

nolt commented 4 years ago

Try to: sudo apt install wget gdebi-core libgl1-mesa-glx:i386 gdebi-core is one of missing package in Ubuntu 20.04 which is necessary.

LadaMariusz commented 4 years ago

If u have laptop with Nvidia Optimus GPU, you should launch steam with Nvidia GPU.

DhruvaG2000 commented 3 years ago

Just writing to confirm that installing libnvidia-gl-440:i386 fixed the issue for me, as I have an nvidia card and the driver I have installed is 440. Running Kubuntu here

YEP THIS works perfectly! I am using nvidia 460.39 hence i had to install libnvidia-gl-460:i386

Jaakk0S commented 3 years ago

I was seeing the same with an intel skylake graphics card (also (X)ubuntu 20.04); in my case I was able to solve it by exporting MESA_LOADER_DRIVER_OVERRIDE=i965 before running steam. (I followed the same workaround as this bug: https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1876219 )

Running Steam under Wayland also worked.

sweet mother of.... this worked! just exporting that param... Skylake HD 520 here, too

Conzar commented 3 years ago

This worked for me on nvidia 465

sudo apt install libnvidia-gl-465:i386
deepakn97 commented 3 years ago

This worked for me on nvidia 465

sudo apt install libnvidia-gl-465:i386

This does not work for me. The installation fails and I get the error Package libnvidia-gl-465:i386 is not available, but is referred to by another package. I have tried after adding i386 architecture as well, but I get the same output. Anything that I am missing here?

Conzar commented 3 years ago

This does not work for me. The installation fails and I get the error Package libnvidia-gl-465:i386 is not available, but is referred to by another package. I have tried after adding i386 architecture as well, but I get the same output. Anything that I am missing here?

I am using the graphics-driver ppa. So I did the following:

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo apt update
sudo apt install nvidia-driver-465 libnvidia-gl-465 libnvidia-gl-465:i386
Viktor2k commented 3 years ago

Trying to follow the suggested solution above, but fail here:

> sudo apt install libnvidia-gl-455:i386
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 libnvidia-gl-455:i386 : Depends: libnvidia-gl-460:i386 but it is not going to be installed
E: Unable to correct problems, you have held broken packages.

Any suggestions of what I should try next?

kisak-valve commented 3 years ago

Hello @Viktor2k, your packaging issue is most likely unrelated to the issue reported in the opening post, but what does apt policy libnvidia-gl-460 libnvidia-gl-460:i386 give you?

Viktor2k commented 3 years ago

Hello @Viktor2k, your packaging issue is most likely unrelated to the issue reported in the opening post, but what does apt policy libnvidia-gl-460 libnvidia-gl-460:i386 give you?

apt policy libnvidia-gl-460 libnvidia-gl-460:i386
libnvidia-gl-460:
Installed: (none)
Candidate: 460.80-0ubuntu0.20.04.2
Version table:
460.80-0ubuntu0.20.04.2 500
500 http://se.archive.ubuntu.com/ubuntu focal-updates/restricted amd64 Packages
500 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 Packages
libnvidia-gl-460:i386:
Installed: (none)
Candidate: 460.80-0ubuntu0.20.04.2
Version table:
460.80-0ubuntu0.20.04.2 500
500 http://se.archive.ubuntu.com/ubuntu focal-updates/restricted i386 Packages
500 http://security.ubuntu.com/ubuntu focal-security/restricted i386 Packages

Might have put myself in this situation due to installing an older driver version (455.32.00) to support CUDA 11.1, which might not have been necessary... trying to understand this atm 😅

kisak-valve commented 3 years ago

@Viktor2k, give #5778 a read. The nVidia maintained CUDA PPA does not provide 32 bit userspace packages.

d43pan commented 3 years ago

Same error for me.

FRESH Ubuntu 20.04.2 LTS NVIDIA 460 driver

This ended up fixing it:

sudo apt install libnvidia-gl-460:i386
sudo apt install gdebi-core
avivas commented 3 years ago

Here are my logs when running steam:

Running Steam on ubuntu 20.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/alejo/.steam/debian-installation/ubuntu12_32/steam -nominidumps -nobreakpad
[2021-06-29 18:41:13] Startup - updater built Jun  8 2021 22:23:36
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2021-06-29 18:41:13] Using the following download hosts for Public, Realm steamglobal
[2021-06-29 18:41:13] 1. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 100, source = 'update_hosts_cached.vdf'
[2021-06-29 18:41:13] 2. https://cdn.akamai.steamstatic.com, /client/, Realm 'steamglobal', weight was 100, source = 'update_hosts_cached.vdf'
[2021-06-29 18:41:13] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2021-06-29 18:41:13] Checking for update on startup
[2021-06-29 18:41:13] Checking for available updates...
[2021-06-29 18:41:13] Downloading manifest: https://cdn.cloudflare.steamstatic.com/client/steam_client_ubuntu12
[2021-06-29 18:41:14] Download skipped: /client/steam_client_ubuntu12 version 1623193086, installed version 1623193086, existing pending version 0
[2021-06-29 18:41:14] Nothing to do
[2021-06-29 18:41:14] Verifying installation...
[2021-06-29 18:41:14] Performing checksum verification of executable files
[2021-06-29 18:41:14] Verification complete
STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
totollygeek commented 3 years ago

Just writing to confirm that installing libnvidia-gl-440:i386 fixed the issue for me, as I have an nvidia card and the driver I have installed is 440. Running Kubuntu here

YEP THIS works perfectly! I am using nvidia 460.39 hence i had to install libnvidia-gl-460:i386

That worked for me also! Thanks a lot folks!!!

miguev commented 3 years ago

Just writing to confirm that installing libnvidia-gl-440:i386 fixed the issue for me, as I have an nvidia card and the driver I have installed is 440. Running Kubuntu here

YEP THIS works perfectly! I am using nvidia 460.39 hence i had to install libnvidia-gl-460:i386

That worked for me also! Thanks a lot folks!!!

Somehow this is still a thing. Ubuntu Studio 20.04 here, been playing games regularly without any issues and today out of the blue most games wouldn't draw anything on the screen, or only black screen. Search for the symptoms and this bug came up, and indeed the libnvidia-gl-4?0:i386 package turned out to be the case, even though it was already installed: apt install --reinstall libnvidia-gl-460:i386 fixed the issue.

tilusnet commented 2 years ago

As opposed to many here I don't have Nvidia and it still core dumps. I think it's worth pausing for a second: this software's installation is a nightmare to deal with. I can hardly call it an installer: it doesn't know what to install on an arbitrary system in order to run. I probably still have loads of missing libraries after it claimed that it installed.

kisak-valve commented 2 years ago

Hello @securerootd, are you still experiencing the issue from the opening post on an up to date system? It's odd that the distro's automatic X config wasn't giving sane defaults.

securerootd commented 2 years ago

Hello @kisak-valve No - I haven't experienced it as of lately.

kisak-valve commented 2 years ago

Thanks for the feedback. Closing as outdated.