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ValveSoftware / steam-for-linux

Issue tracking for the Steam for Linux beta client
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Steam won't update #7867

Open bahman5679 opened 3 years ago

bahman5679 commented 3 years ago

Please describe your issue in as much detail as possible:

I expect that steam lunches but I face with the following error message after steam attempts to update: Fatal Error: Steam needs to be online to update. Please confirm your network connection and try again

This is the log file: [2021-06-17 19:17:11] Startup - updater built Apr 9 2019 22:48:20 [2021-06-17 19:17:11] Verifying installation... [2021-06-17 19:17:11] Unable to read and verify install manifest /home/bahman/.steam/debian-installation/package/steam_client_ubuntu12.installed [2021-06-17 19:17:11] Verification complete [2021-06-17 19:17:11] Downloading Update... [2021-06-17 19:17:11] Checking for available update... [2021-06-17 19:17:11] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12 [2021-06-17 19:18:13] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12) [2021-06-17 19:18:13] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12 [2021-06-17 19:19:14] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12) [2021-06-17 19:19:14] failed to load manifest from buffer. [2021-06-17 19:19:14] Failed to load manifest [2021-06-17 19:19:14] Error: Download failed: http error 0 [2021-06-17 19:19:14] Error: Steam needs to be online to update. Please confirm your network connection and try again. [2021-06-17 19:19:15] Shutdown

kisak-valve commented 3 years ago

Hello @bahman5679, this reads like #7667. Can you test if installing and enabling nscd works around the issue? (from https://github.com/ValveSoftware/steam-for-linux/issues/7667#issuecomment-834005011)

bahman5679 commented 3 years ago

Hello @kisak-valve. Thank you for your attention. I tried the nscd solution, by installing and enabling it. Unfortunately, it didn't work for me. I also tried to install libnss-resolve:i386 and libnss-resolve which seems to be missing dependencies. But that didn't work either. I also tried to get the IP address of media.steampowered.com and add it to hosts file. Strangely I get the following message after pingging: PING a1843.b.akamai.net (23.58.223.171) 56(84) bytes of data. ^C --- a1843.b.akamai.net ping statistics --- 8 packets transmitted, 0 received, 100% packet loss, time 7160ms I don't understand why ping pings a1843.b.akamai.net instead of media.steampowered.com.