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Issue tracking for the Steam for Linux beta client
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Could not connect to Steam Network... error - Manjaro #8481

Closed kleja closed 2 years ago

kleja commented 2 years ago

Your system information

Please describe your issue in as much detail as possible:

On and off since January I have had problems running Steam (up til then running flawlessly) increasingly often getting the "Could not connect to Steam Network..." error. Since Feb 24 I have not been able to start Steam at all. I have tried steam --reset, I have tried running with steam -tcp, both have worked earlier but now only present me with the "Could not connect to Steam Network..." error. After starting I will get to login-window, and on to "Updating Steam information" and then immediately get the "Could not connect to Steam Network..." error.

I have tried every possible solution I could find, up to and including a fresh OS install. Same result. In addition to current kernel (5.16) I have also tried the LTS kernels 5.15 and 5.10 with same results.

I have also found several posts for Manjaro/Arch suggesting networking changes, none of these have had any effect. Included files are from a fresh OS install (also fresh Steam install, purged version installed with OS, deleted folders, then reinstalled).

Steps for reproducing this issue:

  1. Install Manjaro, install Steam
  2. run Steam
  3. alternatively run steam --reset then steam or steam -tcp

bootstrap_log.txt cef_log.txt configstore_log.txt connection_log.txt

FOLLOWUP #1: Installing flathub version on same system gives same error. FOLLOWUP #2: Tried installing Fedora 35, latest Pop OS, latest OpenSuse Tumbleweed, same errors there. FOLLOWUP #3 Installing the windows version using wine (Wine-valve 3.7.0.1b-1 from AUR) installs and runs just fine. Which is strange? Should at least rule out any IP related problems? Still same error with (non-wine) steam-runtime FOLLOWUP #4 Downgraded Nvidia proprietary driver to 470 series on fresh Manjaro install. Still same error (see #3).

kleja commented 2 years ago

Looking through the connection log, this shows up. This is on Manjaro (see system info), as said in followup#3, running Win-client using Wine I can log on with no problems.

[2022-03-23 15:26:27] [1,3] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes [2022-03-23 15:26:27] [1,3] RecvMsgClientLogOnResponse() : [I:0:0] 'Account Logon Denied' [2022-03-23 15:26:27] [1,3] AsyncDisconnect( bDontWaitOnTCPShutdown: false ) [2022-03-23 15:26:27] [0,0] ConnectionDisconnected('Disconnected By Remote Host') : 'Account Logon Denied' (162.254.198.44:27036, WebSocket) [2022-03-23 15:26:27] [0,0] ConnectionDisconnected() not auto reconnecting due to eResultLogonSession specifies no reconnect [2022-03-23 15:26:56] [0,0] SetSteamID( [U:1:0] )

kimme commented 2 years ago

Same result here with an fresh Linux Mint install....

-- System: Kernel: 5.4.0-105-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal Machine: Type: Desktop Mobo: ASUSTeK model: ROG STRIX B450-F GAMING v: Rev 1.xx serial: UEFI: American Megatrends v: 4007 date: 12/08/2020 CPU: Topology: 6-Core model: AMD Ryzen 5 2600X bits: 64 type: MT MCP arch: Zen+ rev: 2 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 86231 Speed: 1998 MHz min/max: 2200/3600 MHz Core speeds (MHz): 1: 2093 2: 1887 3: 1971 4: 2169 5: 1885 6: 2112 7: 2023 8: 2186 9: 2027 10: 2057 11: 1990 12: 2188 Graphics: Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] vendor: XFX Pine driver: amdgpu v: kernel bus ID: 07:00.0 chip ID: 1002:67df Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 1920x1080~144Hz, 3840x2160~30Hz OpenGL: renderer: AMD Radeon RX 590 Series (polaris10 LLVM 13.0.1 DRM 3.35 5.4.0-105-generic) v: 4.6 Mesa 22.1.0-devel (git-eaf3c72 2022-03-25 focal-oibaf-ppa) direct render: Yes Audio: Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] vendor: XFX Pine driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 1002:aaf0 Device-2: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 09:00.3 chip ID: 1022:1457 Sound Server: ALSA v: k5.4.0-105-generic Network: Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: 5.6.0-k port: e000 bus ID: 04:00.0 chip ID: 8086:1539 IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: Drives: Local Storage: total: 4.57 TiB used: 1.47 TiB (32.1%) ID-1: /dev/nvme0n1 vendor: Corsair model: Force MP510 size: 894.25 GiB speed: 31.6 Gb/s lanes: 4 serial: ID-2: /dev/sda vendor: Western Digital model: WD4005FZBX-00K5WB0 size: 3.64 TiB speed: 6.0 Gb/s serial: ID-3: /dev/sdb type: USB vendor: SanDisk model: Cruzer Force size: 58.45 GiB serial: Partition: ID-1: / size: 878.23 GiB used: 205.74 GiB (23.4%) fs: ext4 dev: /dev/nvme0n1p4 Sensors: System Temperatures: cpu: 43.1 C mobo: N/A gpu: amdgpu temp: 48 C Fan Speeds (RPM): N/A gpu: amdgpu fan: 832 Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 1: deb https: //dl.winehq.org/wine-builds/ubuntu/ focal main Active apt repos in: /etc/apt/sources.list.d/diodon-team-stable-focal.list 1: deb http: //ppa.launchpad.net/diodon-team/stable/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //packages.linuxmint.com una main upstream import backport #id:linuxmint_main 2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse 3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse 4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ focal partner Active apt repos in: /etc/apt/sources.list.d/oibaf-graphics-drivers-focal.list 1: deb http: //ppa.launchpad.net/oibaf/graphics-drivers/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/spotify.list 1: deb http: //repository.spotify.com stable non-free Active apt repos in: /etc/apt/sources.list.d/steam.list 1: deb [arch=amd64,i386] https: //repo.steampowered.com/steam/ stable steam 2: deb-src [arch=amd64,i386] https: //repo.steampowered.com/steam/ stable steam Info: Processes: 353 Uptime: 17h 53m Memory: 15.62 GiB used: 4.70 GiB (30.1%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38

kleja commented 2 years ago

Tested on two other machines on same network.

1) laptop running Manjaro KDE, Nvidia graphics, wifi-connection. Same issue, same error. 2) Windows 10 machine on same network, no issues logs on fine (as did steam run w/wine see post 1 and below).

kleja commented 2 years ago

At the end of an attempt there is a line stating that "Connectivity test: result=Connected, in progress=0". Then after a failed write attempt "CConfigStore::FlushToDisk() - RemoteStorage().FileWrite() returned false, will retry.", the next connectivity test "Connectivity test: result=Unknown, in progress=0" whereupon "src/clientdll/configstore.cpp (1482) : Saving roaming config store failed during shutdown" and an immediate dump (see attached).

assert_20220403161801_26.zip

kleja commented 2 years ago

Your system information Steam client: Steam Manjaro 1.0.0.74-1 and Steam-Native 1.0.0.70-2 Distribution: Manjaro 21.2.2 KDE version (Plasma 5.24.2) last update March 14 2022. Opted into Steam client beta?: No Have you checked for system updates?: Yes Nvidia proprietery driver 470.103.1

Wine version: wine-valve 3:7.0.1b-1 (https://aur.archlinux.org/packages/wine-valve)

Tried running Windows steam-client in wine again, once again successful (though with black webrendering). Able to run client, log on, update client, change to beta, close client, run again, update beta. So in other words - running on same network, using wine on same installation, the windows client runs and logs on, while both steam-manjaro and steam-native do not get me any further than to log on and "updating user info" before giving error "Could not connect to..."

@kisak-valve - seeing that I am able to login to steam using the windows client w/wine-valve, but not using the linux client points to the problem not being the network per se, am I correct?

Doing 

steam --reset
steam

also yields this in the connection_log in /.local/share/steam/logs:

[2022-04-07 10:51:15] Log session started
[2022-04-07 10:51:15] [0,0] SetSteamID( [U:1:0] )
[2022-04-07 10:51:16] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:4:100::3]:80 ([2a01:bc80:4:100::3]:80)) - TIMEOUT
[2022-04-07 10:51:18] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:5:112::2) - TIMEOUT
[2022-04-07 10:51:18] [0,0] LogOff()
[2022-04-07 10:51:30] [0,0] SetSteamID( [U:1:0] )
[2022-04-07 10:51:30] [0,0] SetSteamID( [U:1:0] )
[2022-04-07 10:51:30] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api
[2022-04-07 10:51:30] GetCMListForConnect -- got 16 Netfilter CMs and 64 WebSocket CMs
[2022-04-07 10:51:30] GetCMListForConnect -- DC 'sto1' count: 42
[2022-04-07 10:51:30] GetCMListForConnect -- DC 'sto2' count: 38
[2022-04-07 10:51:30] [0,0] PingWebSocketCM() (cm6-sto1.cm.steampowered.com:27025) starting...
[2022-04-07 10:51:30] [0,0] PingWebSocketCM() (cm6-sto1.cm.steampowered.com:27028) starting...
[2022-04-07 10:51:30] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27030) starting...
[2022-04-07 10:51:30] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27037) starting...
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm6-sto1.cm.steampowered.com:27028) results: 91.4869ms + load 54.0000
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) starting...
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm6-sto1.cm.steampowered.com:27025) results: 82.4471ms + load 51.0000
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting...
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27030) results: 90.6572ms + load 52.0000
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27037) results: 90.2166ms + load 53.0000
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) results: 89.5796ms + load 60.0000
[2022-04-07 10:51:31] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 80.5683ms + load 61.0000
[2022-04-07 10:51:31] [1,3] Connect() starting connection (eNetQOSLevelHigh, cm6-sto1.cm.steampowered.com:27025, WebSocket)
[2022-04-07 10:51:31] [1,3] ConnectionCompleted() (162.254.198.104:27025, WebSocket) local address (192.168.86.29:37921)
[2022-04-07 10:51:31] [1,3] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes
[2022-04-07 10:51:31] [1,3] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK'
[2022-04-07 10:51:32] CClientJobGetClientUpdateHosts: failed to load, 'File 'update_hosts_cached.vdf' not found'
[2022-04-07 10:51:32] CClientJobGetClientUpdateHosts: received update from server
[2022-04-07 10:51:32] CClientJobGetClientUpdateHosts: cached copy new expiration: Thu Apr  7 12:47:38 2022
[2022-04-07 10:51:40] [0,0] ConnectionDisconnected('I/O Operation Failed') : 'OK' (162.254.198.104:27025, WebSocket)
[2022-04-07 10:51:40] [0,0] StartAutoReconnect() will start in 14 seconds
[2022-04-07 10:51:40] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:4:101::36]:80 ([2a01:bc80:4:101::36]:80)) - TIMEOUT
[2022-04-07 10:51:42] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:c:103::9b85:e233) - TIMEOUT
[2022-04-07 10:51:46] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 1649321506 seconds ago)
[2022-04-07 10:51:46] [0,0] Log session ended

Which, correct me if I am wrong, looks like the linux client actually having some sort of connection to the servers?

Below, screenshot of windows client running on above system:

Screenshot_Steam_WINE_

kimme commented 2 years ago

Now Steam works here with "Linux Mint 20.3".

All I did was updated to the latest mesa at kisak/kisak-mesa, and the latest amd radeon drivers at oibaf:graphic-drivers

Last but not least updated the login manager to use "Mint-Y-Legacy-Dark-Teal" theme at desktop, and use the "Mint-Y-Dark-Teal" theme at the login manager settings with autologin, and now Steam updates and starts correctly.

kisak-valve commented 2 years ago

Hello @kimme, please do not use the kisak-mesa and oibaf PPAs at the same time. Pick one or the other and ppa-purge the one you don't feel like using. They both provide the same packages and mixing packages from both PPAs is not tested or supportable.

kimme commented 2 years ago

I have removed the oibaf:graphic-drivers ppa with ppa-purge.

kimme commented 2 years ago
And it still works with my settings.... ``` System: Kernel: 5.17.5-051705-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal Machine: Type: Desktop Mobo: ASUSTeK model: ROG STRIX B450-F GAMING v: Rev 1.xx serial: UEFI: American Megatrends v: 4007 date: 12/08/2020 CPU: Topology: 6-Core model: AMD Ryzen 5 2600X bits: 64 type: MT MCP arch: Zen+ rev: 2 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 86238 Speed: 2195 MHz min/max: 2200/3600 MHz Core speeds (MHz): 1: 2195 2: 2196 3: 2047 4: 2053 5: 2158 6: 4098 7: 2058 8: 2052 9: 2792 10: 2166 11: 2276 12: 3890 Graphics: Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] vendor: XFX Pine driver: amdgpu v: kernel bus ID: 07:00.0 chip ID: 1002:67df Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 1920x1080~144Hz OpenGL: renderer: AMD Radeon RX 590 Series (polaris10 LLVM 14.0.0 DRM 3.44 5.17.5-051705-generic) v: 4.6 Mesa 22.2.0-devel (git-14cad38 2022-04-30 focal-oibaf-ppa) direct render: Yes Audio: Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] vendor: XFX Pine driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 1002:aaf0 Device-2: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 09:00.3 chip ID: 1022:1457 Sound Server: ALSA v: k5.17.5-051705-generic Network: Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel port: e000 bus ID: 04:00.0 chip ID: 8086:1539 IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: Drives: Local Storage: total: 4.57 TiB used: 2.90 TiB (63.5%) ID-1: /dev/nvme0n1 vendor: Corsair model: Force MP510 size: 894.25 GiB speed: 31.6 Gb/s lanes: 4 serial: ID-2: /dev/sda vendor: Western Digital model: WD4005FZBX-00K5WB0 size: 3.64 TiB speed: 6.0 Gb/s serial: ID-3: /dev/sdb type: USB vendor: SanDisk model: Cruzer Force size: 58.45 GiB serial: Partition: ID-1: / size: 893.96 GiB used: 62.02 GiB (6.9%) fs: btrfs dev: /dev/nvme0n1p2 ID-2: /home size: 893.96 GiB used: 62.02 GiB (6.9%) fs: btrfs dev: /dev/nvme0n1p2 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 chip ID: 1d6b:0002 Device-1: 1-5:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c52b Device-2: 1-6:3 info: Cooler Master MasterKeys Lite L Combo Keyboard(KB) type: Keyboard,Mouse driver: hid-generic,usbhid rev: 1.1 chip ID: 2516:0042 Device-3: 1-7:4 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0025 Device-4: 1-9:5 info: SanDisk Cruzer Force (64GB) type: Mass Storage driver: usb-storage rev: 2.0 chip ID: 0781:557d Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 Hub: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 Hub: 3-1:2 info: VIA Labs USB2.0 Hub ports: 4 rev: 2.1 chip ID: 2109:2813 Device-5: 3-2:3 info: Logitech G203 Gaming Mouse type: Mouse,HID driver: hid-generic,usbhid rev: 2.0 chip ID: 046d:c084 Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 chip ID: 1d6b:0003 Hub: 4-1:2 info: VIA Labs USB3.0 Hub ports: 4 rev: 3.0 chip ID: 2109:0813 Sensors: System Temperatures: cpu: 49.0 C mobo: 41.0 C gpu: amdgpu temp: 57 C Fan Speeds (RPM): cpu: 1530 case-1: 1167 case-2: 1073 case-3: 0 gpu: amdgpu fan: 878 Voltages: 12v: 9.97 5v: N/A 3.3v: N/A vbat: 3.21 Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg arch=amd64] https: //brave-browser-apt-release.s3.brave.com/ stable main No active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list Active apt repos in: /etc/apt/sources.list.d/google.list 1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/kisak-kisak-mesa-focal.list 1: deb http: //ppa.launchpad.net/kisak/kisak-mesa/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list 1: deb http: //ppa.launchpad.net/lutris-team/lutris/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/mopidy.list 1: deb [signed-by=/usr/local/share/keyrings/mopidy-archive-keyring.gpg] https: //apt.mopidy.com/ buster main contrib non-free 2: deb-src [signed-by=/usr/local/share/keyrings/mopidy-archive-keyring.gpg] https: //apt.mopidy.com/ buster main contrib non-free Active apt repos in: /etc/apt/sources.list.d/nordvpn.list 1: deb https: //repo.nordvpn.com/deb/nordvpn/debian stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb https: //ftp.acc.umu.se/mirror/linuxmint.com/packages una main upstream import backport 2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse 3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse 4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ focal partner Active apt repos in: /etc/apt/sources.list.d/qbittorrent-team-qbittorrent-stable-focal.list 1: deb http: //ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/spotify.list 1: deb http: //repository.spotify.com stable non-free Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 1: deb https: //linux.teamviewer.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/tkashkin-gamehub-focal.list 1: deb http: //ppa.launchpad.net/tkashkin/gamehub/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/tuxinvader-lts-mainline-focal.list 1: deb http: //ppa.launchpad.net/tuxinvader/lts-mainline/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/widelands-dev-widelands-focal.list 1: deb http: //ppa.launchpad.net/widelands-dev/widelands/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/winehq-focal.sources 1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu focal main Info: Processes: 456 Uptime: 1h 46m Memory: 15.61 GiB used: 5.31 GiB (34.0%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 ```
kleja commented 2 years ago

Ok - not entirely sure (yet) what happened, but as of today my status is:

In between I have updated my Manjaro installation to latest release (but as late as last thursday still no fix). No changes in network etc, so whatever changed is software.

kleja commented 2 years ago

Initial retest (second linux machine, wifi, Pop_OS 22.04) failed, both deb and flatpak installation gave same error as in initial report.

Manjaro installation still running a-ok. But I have noticed very slow sync w/cloud for some games. Also client seemingly loosing connection to net and regaining it without any obvious reason. This I have seen before on and off.

kimme commented 2 years ago

My suggestion is to enable the "Adwaita" in any "Mouse Cursor" settings to get the Steam installation rolling.

I have enabled the "Adwaita" as "Mouse Cursor" in my "Login Window" settings on my "Linux Mint 20.3", and the Steam installation worked.

My theme is "Mint-Y-Legacy-Dark-Teal", and Steam finally works here now.

kimme commented 2 years ago

I started the initial installation from the "Gnome terminal" and it worked.

Now when I start "steam" from the terminal, it gives this output...

kimme@desktopp:~$ steam steam.sh[246204]: Running Steam on linuxmint 20.3 64-bit steam.sh[246204]: STEAM_RUNTIME is enabled automatically setup.sh[246349]: Steam runtime environment up-to-date! steam.sh[246204]: Steam client's requirements are satisfied

The Flathub "Steam" client still gives me the above mentioned error.......

kleja commented 2 years ago 
OS: Manjaro Linux x86_64 
Host: X570 AORUS ELITE -CF 
Kernel: 5.17.1-3-MANJARO 
Uptime: 55 mins 
Packages: 1681 (pacman), 8 (flatpak) 
Shell: bash 5.1.16 
Resolution: 5120x1440 
DE: Plasma 5.24.4 
WM: KWin 
Theme: [Plasma], Breeze [GTK2/3] 
Icons: [Plasma], breeze [GTK2/3] 
Terminal: konsole 
CPU: AMD Ryzen 9 5900X (24) @ 3.700GHz 
GPU: NVIDIA GeForce RTX 3090 
Memory: 2387MiB / 128827MiB

Same system as initial posting in other words. Also same network, with no changes. When checking for installed steam packages, I have steam-manjaro and steam-native installed. Running the beta version of Steam, built April 27 2022 at 16:57:02, Steam API v 020, Steam package version 1651091959. Also, the flatpak is installed. Works, but I am using the steam-manjaro runtime.

Still running but as commented in last post, there still seems to be some connection trouble (client seems to be disconnecting and connecting randomly). Sort of weird too, not that much of a problem when installing games, more so if using cloudsync.

Tested again on same second machine which failed with latest Pop_OS, this time with same Manjaro version as above. Wifi connection to same network as working above, but getting the same "Could not connect..." error as before.

To sum up - machine I reported about initially is now working (although still not sure why), and second w/identical os and network (though wifi) not working...

kleja commented 2 years ago

...aaand back to square one... ;(

Same machine as in last post, no changes since yesterday and on login attemp "Cannot connect..." error... Why?? Below is the connection_log. First logon attempt that fails (I/O error seemingly?) then new attempt after steam --reset

[``` 2022-05-04 16:33:10] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204' [2022-05-04 16:33:10] [0,0] SetSteamID( [U:1:0] ) [2022-05-04 16:33:10] Connectivity test: OK! [2022-05-04 16:33:10] CCMInterface::OnConnectivityTestResult -- Start connecting to Steam [2022-05-04 16:33:10] Connectivity test: result=Connected, in progress=0 [2022-05-04 16:33:10] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:5:112::7]:80 ([2a01:bc80:5:112::7]:80)) - TIMEOUT [2022-05-04 16:33:12] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:a:100::b919:b604) - TIMEOUT [2022-05-04 16:33:12] [0,0] LogOff() [2022-05-04 16:33:23] [0,0] SetSteamID( [U:1:0] ) [2022-05-04 16:33:23] [0,0] SetSteamID( [U:1:0] ) [2022-05-04 16:33:23] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api [2022-05-04 16:33:24] GetCMListForConnect -- got 8 Netfilter CMs and 72 WebSocket CMs [2022-05-04 16:33:24] GetCMListForConnect -- DC 'sto2' count: 40 [2022-05-04 16:33:24] GetCMListForConnect -- DC 'sto1' count: 40 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27038) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27023) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27028) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27022) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27038) results: 89.6826ms + load 59.0000 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27028) results: 80.5988ms + load 61.0000 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) starting... [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27022) results: 71.5370ms + load 60.0000 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27023) results: 62.7012ms + load 63.0000 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) results: 89.7503ms + load 77.0000 [2022-05-04 16:33:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 80.6484ms + load 77.0000 [2022-05-04 16:33:24] [1,3] Connect() starting connection (eNetQOSLevelHigh, cm5-sto1.cm.steampowered.com:27023, WebSocket) [2022-05-04 16:33:24] [1,3] ConnectionCompleted() (162.254.198.44:27023, WebSocket) local address (192.168.86.54:42257) [2022-05-04 16:33:24] [1,3] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes [2022-05-04 16:33:25] [1,3] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK' [2022-05-04 16:33:25] CClientJobGetClientUpdateHosts: failed to load, 'File 'update_hosts_cached.vdf' not found' [2022-05-04 16:33:25] CClientJobGetClientUpdateHosts: received update from server [2022-05-04 16:33:25] CClientJobGetClientUpdateHosts: cached copy new expiration: Fri May 6 22:05:22 2022 [2022-05-04 16:33:33] [0,0] ConnectionDisconnected('I/O Operation Failed') : 'OK' (162.254.198.44:27023, WebSocket) [2022-05-04 16:33:33] [0,0] StartAutoReconnect() will start in 8 seconds [2022-05-04 16:33:33] Connectivity test: result=Unknown, in progress=0 [2022-05-04 16:33:34] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:c:100::9b85:e203]:80 ([2a01:bc80:c:100::9b85:e203]:80)) - TIMEOUT [2022-05-04 16:33:34] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204' [2022-05-04 16:33:34] Connectivity test: OK! [2022-05-04 16:33:34] CCMInterface::OnConnectivityTestResult -- Start connecting to Steam [2022-05-04 16:33:34] [0,0] ScheduleImmediateReconnect() [2022-05-04 16:33:34] Connectivity test: result=Connected, in progress=0 [2022-05-04 16:33:34] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api [2022-05-04 16:33:34] GetCMListForConnect -- got 6 Netfilter CMs and 74 WebSocket CMs [2022-05-04 16:33:34] GetCMListForConnect -- DC 'sto1' count: 39 [2022-05-04 16:33:34] GetCMListForConnect -- DC 'sto2' count: 41 [2022-05-04 16:33:34] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27028) starting... [2022-05-04 16:33:34] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27036) starting... [2022-05-04 16:33:34] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27021) starting... [2022-05-04 16:33:34] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27031) starting... [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27028) results: 89.2124ms + load 61.0000 [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) starting... [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27031) results: 80.0457ms + load 61.0000 [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting... [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27021) results: 70.8733ms + load 61.0000 [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27036) results: 61.7485ms + load 59.0000 [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 84.7263ms + load 77.0000 [2022-05-04 16:33:35] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) results: 75.7465ms + load 78.0000 [2022-05-04 16:33:35] [1,7] Connect() starting connection (eNetQOSLevelLow, cm5-sto1.cm.steampowered.com:27036, WebSocket) [2022-05-04 16:33:35] [1,7] ConnectionCompleted() (162.254.198.44:27036, WebSocket) local address (192.168.86.54:46935) [2022-05-04 16:33:35] [1,7] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes [2022-05-04 16:33:35] [1,7] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK' [2022-05-04 16:33:36] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:5:112::5) - TIMEOUT [2022-05-04 16:33:40] [3,7] ResetVoiceRecording() (was recording: 0) (last get voice time: 1651674820 seconds ago) [2022-05-04 16:33:40] [3,7] LogOff() [2022-05-04 16:33:40] [2,7] AsyncDisconnect( bDontWaitOnTCPShutdown: false ) [2022-05-04 16:33:40] [2,7] Log session ended

kleja commented 2 years ago

Meanwhile, still runs like a charm w/wine on same system. wine/steam connection_log below:

[2022-05-04 17:02:38] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2022-05-04 17:02:38] [0,0] SetSteamID( [U:1:0] )
[2022-05-04 17:02:38] [0,0] LogOff()
[2022-05-04 17:02:38] Connectivity test: OK!
[2022-05-04 17:02:38] CCMInterface::OnConnectivityTestResult -- Start connecting to Steam
[2022-05-04 17:02:38] Connectivity test: result=Connected, in progress=0
[2022-05-04 17:02:39] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:7:100::9b85:f810]:80 ([2a01:bc80:7:100::9b85:f810]:80)) - TIMEOUT
[2022-05-04 17:02:41] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:5:112::2) - TIMEOUT
[2022-05-04 17:02:50] [0,0] SetSteamID( [U:1:19639244] )
[2022-05-04 17:02:50] [0,0] SetSteamID( [U:1:19639244] )
[2022-05-04 17:02:50] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api
[2022-05-04 17:02:51] GetCMListForConnect -- got 7 Netfilter CMs and 73 WebSocket CMs
[2022-05-04 17:02:51] GetCMListForConnect -- DC 'sto2' count: 40
[2022-05-04 17:02:51] GetCMListForConnect -- DC 'sto1' count: 40
[2022-05-04 17:02:51] [0,0] CM Directory list says 91% of connections should be websockets, we rolled 41 - using WebSockets as default.
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:27036) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:27031) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:443) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27030) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:27031) results: 89.6263ms + load 62.0000
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27019) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:443) results: 83.2510ms + load 81.0000
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting...
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27030) results: 77.4889ms + load 63.0000
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:27036) results: 87.5120ms + load 61.0000
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27019) results: 90.6820ms + load 64.0000
[2022-05-04 17:02:51] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 80.3032ms + load 79.0000
[2022-05-04 17:02:51] [1,3] Connect() starting connection (eNetQOSLevelHigh, cm5-sto1.cm.steampowered.com:27030, WebSocket)
[2022-05-04 17:02:51] [1,3] ConnectionCompleted() (162.254.198.44:27030, WebSocket) local address (192.168.86.54:44471)
[2022-05-04 17:02:51] [1,3] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes
[2022-05-04 17:02:52] [1,3] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK'
[2022-05-04 17:02:52] CClientJobGetClientUpdateHosts: cached version not expired
[2022-05-04 17:03:03] WGToken: Preparing AuthenticateUser call, nonce is 11 seconds old.
[2022-05-04 17:03:03] WGToken: Auth request completed, got token: yes got secure token: yes
[2022-05-04 17:04:23] [0,0] ConnectionDisconnected('I/O Operation Failed') : 'OK' (162.254.198.44:27030, WebSocket)
[2022-05-04 17:04:23] [0,0] StartAutoReconnect() will start in 19 seconds
[2022-05-04 17:04:23] Connectivity test: result=Unknown, in progress=0
[2022-05-04 17:04:24] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:5:112::5]:80 ([2a01:bc80:5:112::5]:80)) - TIMEOUT
[2022-05-04 17:04:24] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2022-05-04 17:04:24] Connectivity test: OK!
[2022-05-04 17:04:24] CCMInterface::OnConnectivityTestResult -- Start connecting to Steam
[2022-05-04 17:04:24] [0,0] ScheduleImmediateReconnect()
[2022-05-04 17:04:24] Connectivity test: result=Connected, in progress=0
[2022-05-04 17:04:24] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api
[2022-05-04 17:04:24] GetCMListForConnect -- got 8 Netfilter CMs and 72 WebSocket CMs
[2022-05-04 17:04:24] GetCMListForConnect -- DC 'sto1' count: 38
[2022-05-04 17:04:24] GetCMListForConnect -- DC 'sto2' count: 42
[2022-05-04 17:04:24] [0,0] CM Directory list says 90% of connections should be websockets, we rolled 70 - using WebSockets as default.
[2022-05-04 17:04:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27030) starting...
[2022-05-04 17:04:24] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27024) starting...
[2022-05-04 17:04:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27038) starting...
[2022-05-04 17:04:24] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27023) starting...
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27030) results: 94.8639ms + load 66.0000
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting...
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27024) results: 85.3806ms + load 66.0000
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:443) starting...
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27038) results: 91.5527ms + load 64.0000
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27023) results: 82.0160ms + load 65.0000
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 89.9048ms + load 83.0000
[2022-05-04 17:04:25] [0,0] PingWebSocketCM() (cm2-sto2.cm.steampowered.com:443) results: 80.3375ms + load 82.0000
[2022-05-04 17:04:25] [1,7] Connect() starting connection (eNetQOSLevelLow, cm1-sto2.cm.steampowered.com:27023, WebSocket)
[2022-05-04 17:04:25] [1,7] ConnectionCompleted() (155.133.252.39:27023, WebSocket) local address (192.168.86.54:46945)
[2022-05-04 17:04:25] [1,7] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes
[2022-05-04 17:04:25] [1,7] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK'
[2022-05-04 17:04:26] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:8:100::9b85:fc0e) - TIMEOUT
[2022-05-04 17:06:34] WGToken: Preparing AuthenticateUser call, nonce is 128 seconds old.
[2022-05-04 17:06:35] WGToken: Auth request completed, got token: yes got secure token: yes
[2022-05-04 17:06:38] [0,0] ConnectionDisconnected('I/O Operation Failed') : 'OK' (155.133.252.39:27023, WebSocket)
[2022-05-04 17:06:38] [0,0] StartAutoReconnect() will start in 14 seconds
[2022-05-04 17:06:38] Connectivity test: result=Unknown, in progress=0
[2022-05-04 17:06:38] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2a01:bc80:8:100::9b85:fc0c]:80 ([2a01:bc80:8:100::9b85:fc0c]:80)) - TIMEOUT
[2022-05-04 17:06:38] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2022-05-04 17:06:38] Connectivity test: OK!
[2022-05-04 17:06:38] CCMInterface::OnConnectivityTestResult -- Start connecting to Steam
[2022-05-04 17:06:38] [0,0] ScheduleImmediateReconnect()
[2022-05-04 17:06:38] Connectivity test: result=Connected, in progress=0
[2022-05-04 17:06:38] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api
[2022-05-04 17:06:39] GetCMListForConnect -- got 7 Netfilter CMs and 73 WebSocket CMs
[2022-05-04 17:06:39] GetCMListForConnect -- DC 'sto1' count: 39
[2022-05-04 17:06:39] GetCMListForConnect -- DC 'sto2' count: 41
[2022-05-04 17:06:39] [0,0] CM Directory list says 91% of connections should be websockets, we rolled 90 - using WebSockets as default.
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27019) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27023) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27029) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27024) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27019) results: 96.8018ms + load 62.0000
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:27023) results: 87.2650ms + load 66.0000
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) starting...
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27029) results: 90.2405ms + load 62.0000
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:27024) results: 80.5817ms + load 62.0000
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm5-sto1.cm.steampowered.com:443) results: 89.8895ms + load 85.0000
[2022-05-04 17:06:39] [0,0] PingWebSocketCM() (cm1-sto2.cm.steampowered.com:443) results: 80.3375ms + load 81.0000
[2022-05-04 17:06:39] [1,11] Connect() starting connection (eNetQOSLevelLow, cm1-sto2.cm.steampowered.com:27024, WebSocket)
[2022-05-04 17:06:39] [1,11] ConnectionCompleted() (155.133.252.39:27024, WebSocket) local address (192.168.86.54:44465)
[2022-05-04 17:06:39] [1,11] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes
[2022-05-04 17:06:39] [1,11] RecvMsgClientLogOnResponse() : [U:1:19639244] 'OK'
[2022-05-04 17:06:40] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:5:111::3) - TIMEOUT
[2022-05-04 17:08:22] WGToken: Preparing AuthenticateUser call, nonce is 102 seconds old.
[2022-05-04 17:08:22] WGToken: Auth request completed, got token: yes got secure token: yes
kleja commented 2 years ago

flatpak version on same machine also same error - "cannot connect to..".

kleja commented 2 years ago

Retest after large stable update May 13.

System info: Steam client: Steam Manjaro 1.0.0.74-1 and Steam-Native 1.0.0.70-2 Distribution: Manjaro 21.2.6 (updated from 21.2.2) KDE version (Plasma 5.24.5 updated from 5.24.2) last update May 13 2022. Opted into Steam client beta?: yes Have you checked for system updates?: Yes Nvidia proprietery driver 470.103.01

First test: steam --reset, then starting steam in konsole. Same error as before, get to Updating info and immediately the "Could not connect..." error. Removed steam folders (.steam and ./local/share/steam), again starting steam from konsole. Same result as last test.

No changes to hardware, network since post 11 days ago when steam suddenly worked again (and then didn't). Running windows steam client w/wine still works flawlessly.

bacon4dinner commented 2 years ago

TLDR; fixed this issue by getting a new router.

Long background story:

For the past few months I've had this same problem that I've seen described here, and elsewhere, for various flavors of linux. I run a rolling Arch-linux, and this problem popped up out of nowhere after having worked for years. Naturally, I assumed it had something do to with the system being updated, though I wasn't paying too much attention when it happened, so I was not able to pinpoint exactly what triggered it.

After having poked around, I noticed that I didn't have the problem when connecting to the internet using my phone as a hotspot. I assumed it was a problem with my ISP, and had several conversations with them about it. They did a few things to try and fix it, they were running a a firewall in front of my router, so they made it into a bridge instead, but that did nothing. Later, after having booted into windows (dual boot on the same system), I realized steam was working perfectly there, so the problem would have to be elsewhere. I went back to trouble shooting my Arch system.

My router was an old Zyxel P8702N that was sent to me by my ISP (Telenor) at the time when I got ADSL installed. Originally the admin interface was accessible locally, but the ISP later made it so it was only accessible from the internet, and only from their network. They later discontinued service in my area, so I switched to the ISP I have now, but lost access to the admin interface for the router, so I could not check the logs or do any setup there. That was fine as long as it still worked with the new connection, but since I was able to get steam to work in Windows, I didn't suspect that it would be the source of the problem anyway.

To run steam, I would switch to my phone hotspot, run steam, and then switch back to wifi, which sometimes would work, and sometimes not. I was able to play for the most part once I got into a game and got peer-to-peer connection to the other players, but steam would constantly go offline and online again for as long as I was on the wifi, it was unstable but somewhat doable.

This whole time, I would google the problem every so often, check the forums, and try every suggestion imagineable, I would completely wipe steam and reinstall, I would reset steam, I tried all the different ways of setting up dns that Arch has to offer, I tried using a wired connection in place of wifi, and bunch of other things, but nothing fixed it. In the end, I got tired of trying everything and I was also having some weird issues with my wifi, so I went and got a new router.

The first thing I tried after getting the new router was starting steam, and immediately it came up flawlessly. Changing the router completely fixed the issue, and it hasn't been a problem since. I have no idea what actually caused the problem in the first place, or why it would work in Windows and not linux, but there it is, the problem was with the router.

If you haven't tried using a different connection, like with your phone, I would suggest you do, and if that works, take a hard look at your router. All the other things I tried had zero effect, getting a new router fixed it immediately, but I have no idea how I could have known that since all the indications pointed to something with the linux system.

So, I figured I'd just tell my story, maybe it's not very interesting, but it solved my problem, maybe it will solve yours.

If anyone is interested, I can reconnect my old router and post logs or anything else that would be of interest in perhaps diagnosing the problem more accurately. As far as I could tell, skimming through what other people have posted here, and elsewhere, from their logs and terminal outputs, mine looked the same, so I figured we might all have the same problem, YMMV.

edit: corrected the name of old router

kleja commented 2 years ago

System info: Steam client: Steam Manjaro 1.0.0.74-1 and Steam-Native 1.0.0.70-2 Distribution: Manjaro 21.2.6 (updated from 21.2.2) KDE version (Plasma 5.24.5 updated from 5.24.2) last update May 13 2022. Opted into Steam client beta?: yes Have you checked for system updates?: Yes Nvidia proprietery driver 470.103.01

@kisak-valve - I stumbled upon a possible solution while looking for Manjaro networking reports where some apps work others don't. After an initial test that failed (like above posts), I followed a posting in Manjaro forums Networking, and added the Google nameservers 8.8.8.8 and 8.8.4.4. to /etc/resolvconf, and checked /etc/resolvconf.conf making sure this line was ok: resolv_conf:/etc/resolv.conf

new test, same setup. Starts w/downloading new version, and when logging in updates user info without crashing to "cannot connect...". Updating of installed games works as it should, no intermittent missing network connections.

Tested on second system, upgraded to same Manjaro/KDE versions as above, same Nvidia drivers, same Steam versions, and running beta. So only difference from first system is hardware specs (laptop not stationary), plus using Wifi not cabled. Worked perfectly also on this machine.

Hope this solves it, but will wait a while before actually saying it solved it ;)

kleja commented 2 years ago

@kisak-valve Still not 100% sure that the nameserver bit was what solved it, but I have been using Steam daily for over a week now and it runs rock solid. Both systems from last post same good performance.

As an aside, whereas the little Friends window previously had problems connecting, that too seems to be solved.