epssy
commented
1 year ago Same issue here, except with Gnome 44.1 running on Wayland.
It does appear that the core issue is spawning the Steam window as all of the background processes continue to work. For example, clicking on anything on the system widget does show in the logs, along with other usual messages.
<--- Freeze of splash screen occurs here --->
(steam:2094358): GLib-GObject-CRITICAL **: 15:57:26.991: g_object_ref: assertion 'G_IS_OBJECT (object)' failed
(steam:2094358): GLib-GObject-CRITICAL **: 15:57:26.991: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
ExecuteSteamURL: "steam://open/steam://open/games"
ExecuteSteamURL: "steam://open/steam://open/friends"
[2023-06-18 15:59:24] Background update loop checking for update. . .
[2023-06-18 15:59:24] Checking for available updates...
[2023-06-18 15:59:24] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_publicbeta_ubuntu12?t=248595830
[2023-06-18 15:59:24] Manifest download: send request
[2023-06-18 15:59:24] Manifest download: waiting for download to finish
[2023-06-18 15:59:24] Manifest download: finished
[2023-06-18 15:59:24] Download skipped by HTTP 304 Not Modified
[2023-06-18 15:59:24] Nothing to do
ExecuteSteamURL: "steam://open/steam://url/CommunityHome"
ExecuteSteamURL: "steam://open/steam://open/bigpicture"
ExecuteSteamURL: "steam://open/bigpicture"The steamwebhelper.log does point to an issue (Invalid browser dimensions: 0 x 0):
[0618/154710.090373:INFO:CONSOLE(1)] "WebSocket connection to 'ws://127.0.0.1:41881/transportsocket/' failed: Error during WebSocket handshake: Unexpected response code: 403", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=002fe41b9<snip> (1)
[0618/154710.090797:INFO:CONSOLE(1)] "%cWebUITransport%c: color: white; background: rgb(0,0,0); padding: 0 1ch color: transparent; margin-right: -1ch WebSocked error: [object Event]", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=002fe41b9<snip> (1)
[0618/154710.091894:INFO:CONSOLE(1)] "%cWebUITransport%c: color: white; background: rgb(0,0,0); padding: 0 1ch color: transparent; margin-right: -1ch MakeReady: failed to connect to SteamUI", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=002fe41b9<snip>(1)
[0618/154710.091927:INFO:CONSOLE(1)] "Failed to initialize webui transport", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=002fe41b9<snip> (1)
Invalid browser dimensions: 0 x 0
src/webhelper/html_chrome.cpp (3269) : CefCurrentlyOn( TID_UI )Otherwise, nothing really obvious shows up.
Tested with the stable release and the latest beta (June 17th re-release) and with the latest Nvidia drivers (535) and the version previous (530). The same tests all under X11 work fine in all combinations. This is all on a Ubuntu 23.04 system.
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Your system information
Please describe your issue in as much detail as possible:
When I start my laptop, as usual, Steam starts up automatically. This time, it has the fancy new loading screen that I assume comes with the new UI update. But Steam never opens up into my library: the circle just perpetually spins. The Steam icon does appear in my system tray, but I can't open any recently-played games through it and trying to get to anything within the Steam runtime just results in a similar hang. Exiting Steam from the tray works, so when I do that and start Steam again, it checks for updates and seems to successfully log me into my account, but it freezes when trying to load whatever interface it's trying to load (I assume the store, but the hang happens when I try to open my library as well).
Steps for reproducing this issue: