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VeeamHub / vbo365-rest-self-service

Unofficial Self-Service Web Portal for Veeam Backup for Microsoft Office 365
MIT License
22 stars 8 forks source link

Unable to login with tenant account #20

Closed jjpothoven closed 3 years ago

jjpothoven commented 3 years ago

Hello,

We have setup a vbo365 server with a few tenants. The vbo server is in a domain and has version 4.0.1.545 VBR 10 is also installed on this server with cloud connect.

We have configured the restful api settings and the authentication settings as described. They are signed with a commercial wildcard SSL.

The servers are both windows 2019

We have now setup a webserver in a workgroup. This server is able to login with local or a domain admin account. However if we try to login with a tenant office 365 admin account we are unable to login.

If we use veeam explorers at the tenant site we are able to login with office365 credentials and see only their organization.

Any suggestions on your side what I missed?

nielsengelen commented 3 years ago

Can u check if u enabled the authentication settings?

jjpothoven commented 3 years ago

Yes they are enabled image

nielsengelen commented 3 years ago

Do you see any errors happening in the REST API logs (found under C:\ProgramData\Veeam\Backup365\Logs)?

jjpothoven commented 3 years ago

There are no errors in de veeam.archiver.rest logfiles(as far as I can see)

nielsengelen commented 3 years ago

@jjpothoven Are you using MFA enabled organizations by any chance?

jjpothoven commented 3 years ago

Yes, the organizations are mfa enabled however the accounts I tried had mfa disabled

nielsengelen commented 3 years ago

Can u drop me an email (niels.engelen@veeam.com) so we can follow up there as I will need to get some more insight in general.