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VeeamHub / vbo365-rest-self-service

Unofficial Self-Service Web Portal for Veeam Backup for Microsoft Office 365
MIT License
22 stars 8 forks source link

Restore to original location not working: #27

Closed gingerr6 closed 3 years ago

gingerr6 commented 3 years ago

20/11/2020 09:21:36 91 (1632) Action failed (action: restoretoOriginallocation, data: items, error: The server did not provide a meaningful reply; this might be caused by a contract mismatch, a premature session shutdown or an internal server error.)

gingerr6 commented 3 years ago

20/11/2020 09:23:53 98 (5800) Action: explore 20/11/2020 09:23:53 98 (5800) Action started (action: explore, data: organizations, API version: V4) 20/11/2020 09:23:53 98 (5800) Connecting to Veeam Backup for Office 365 server using Windows authentication: 127.0.0.1 (port: 9194, user name: administrator)... 20/11/2020 09:23:53 98 (5800) Connecting to Veeam Backup for Office 365 server at 127.0.0.1:9194... 20/11/2020 09:23:53 98 (5800) Successfully connected 20/11/2020 09:23:53 98 (5800) Creating restore session with the following parameters: 20/11/2020 09:23:53 98 (5800) Scope: Organization 20/11/2020 09:23:53 98 (5800) Organization ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 20/11/2020 09:23:53 98 (5800) Point in time: 20/11/2020 09:00:00 20/11/2020 09:23:53 98 (5800) ShowDeleted: True 20/11/2020 09:23:53 98 (5800) ShowAllVersions: True 20/11/2020 09:23:53 98 (5800) Restore session successfully created 20/11/2020 09:23:53 98 (5800) Restore session created (ID: 0cce4ed7-a094-448d-94cb-f230944b56ac) 20/11/2020 09:23:53 98 (5800) Action completed successfully (action: explore, data: organizations) 20/11/2020 09:23:55 98 (5800) Action started: Get organization (API version: V4) 20/11/2020 09:23:55 98 (5800) Action completed successfully: Get organization 20/11/2020 09:23:55 90 (3900) Action started: Get mailboxes (API version: V4) 20/11/2020 09:23:55 90 (3900) Action completed successfully: Get mailboxes 20/11/2020 09:23:57 151 (5584) Action started: Get organization (API version: V4) 20/11/2020 09:23:57 151 (5584) Action completed successfully: Get organization 20/11/2020 09:23:57 151 (5584) Action started: Get mailboxes (API version: V4) 20/11/2020 09:23:57 151 (5584) Action completed successfully: Get mailboxes 20/11/2020 09:23:57 151 (5584) Action started: Get mailboxes (API version: V4) 20/11/2020 09:23:57 151 (5584) Action completed successfully: Get mailboxes 20/11/2020 09:23:57 151 (5584) Action started: Get folders (API version: V4) 20/11/2020 09:23:58 151 (5584) Action completed successfully: Get folders 20/11/2020 09:24:00 90 (3900) Action started: Get folders (API version: V4) 20/11/2020 09:24:00 90 (3900) Action completed successfully: Get folders 20/11/2020 09:24:00 90 (3900) Action started: Get items (API version: V4) 20/11/2020 09:24:01 90 (3900) Action completed successfully: Get items 20/11/2020 09:24:35 92 (6772) Action started: Get restoreDeviceCode (API version: V4) 20/11/2020 09:24:35 92 (6772) Action completed successfully: Get restoreDeviceCode 20/11/2020 09:25:08 92 (6772) Action: restoretoOriginallocation 20/11/2020 09:25:08 92 (6772) Action started (action: restoretoOriginallocation, data: item, API version: V4)

09:33 no update in logs and no email restored. VBO shows job still running.

this is restoring 1 email

nielsengelen commented 3 years ago

This is an error related to VBO itself and not to the portal. I suggest you contact Veeam support here as I have not seen this error before. It could be related to an issue in your VBO installation or the user account.

gingerr6 commented 3 years ago

from the VBO the email restores fine?

gingerr6 commented 3 years ago

OneDrive and SP work absolutely flawlessly... single email restore never completes.

nielsengelen commented 3 years ago

This error happens in the API of VBO. It looks like an issue with the installation of VEX or the API but the error is unclear for me and I suggest you let the logs analyze via Veeam support.