Open GeoffVenafi opened 2 years ago
I can comment on the first error message:
This certificate cannot be processed while it is in an error state. Fix any errors, and then click Retry.
This happens when requesting a certificate for which the enrollment was previously failing. For example, if your CA fails while enrolling a certificate, then you may see something like:
unable to retrieve: Unexpected status code on TPP Certificate Retrieval. Status: 500 Certificate \VED\Policy\TLS/SSL\aexample.com has encountered an error while processing, Status: Post CSR failed with error: Cannot connect to the certificate authority (CA)., Stage: 500.
After this enrollment failure, any request for that same certificate will invariably lead to the following error:
unable to retrieve: Unexpected status code on TPP Certificate Retrieval. Status: 500 Certificate \VED\Policy\TLS/SSL\aexample.com has encountered an error while processing, Status: This certificate cannot be processed while it is in an error state. Fix any errors, and then click Retry., Stage: 500.
I have been working on a fix in https://github.com/Venafi/vcert/pull/269.
Hi Team,
I have a customer that is running into some error messages while they are using the Vault-PKI-Backend-Venafi. They would like to know the reason for these errors so the devops team can create some error handling to better address these errors as they come up.
Here are the errors they are concerned about:
Let me know if you need any additional information for this request.
Thanks, Geoff