Application Crashes on Initial Install

Vermont-EPSCoR / MacroinvertebratesV1

Macroinvertebrates Mobile App

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Application Crashes on Initial Install #33

Open pclemins opened 8 years ago

pclemins commented 8 years ago

Users are reporting that on initial install, the app crashes on sync. At about the third install, it works. My guess: threading issues...

MorganRodgers commented 8 years ago

Threading issues sounds likely. I'm confused about the workflow. Users are uninstalling, reinstalling and syncing? Or relaunching and syncing?

MorganRodgers commented 8 years ago

Are there any logs available in the Apple Developer console? Google's Play console has that, and XCode when connected with a device can view crash logs. Do we have physical access (that someone would be willing to loan us for an hour or two?) to a device that has experienced the problem?

pclemins commented 8 years ago

Good questions... I will email Declan and find out...

pclemins commented 8 years ago

As for the logs, I don't know that we can get logs off the device. But, Steve has a test iPhone that you can borrow if need be. I'm relatively sure we'll be able to recreate the problem as I was having similar problems as well.