Support4Nurses :: Tracker Ticket :: 24/01/2019

[VersCreativeUKAutomate]

Transferred from Internal Tracker by Popple, Amy

Tasks

Transition

• [x] Training department - replace document VCAS - Estimated at 5 mins

Transition > Life Transitions

• [x] HR FAQ - replace document VCAS - Estimated at 5 mins
• [x] Childcare Nurseries replace with Childcare and Family Friendly Workplace VCAS - Estimated at 5 mins

Commitment

• [x] HR FAQ - replace document VCAS - Estimated at 5 mins
• [x] Health and Wellbeing links- remove document VCAS - Estimated at 10 mins

Resilience > Health and Wellbeing

• [x] Health and wellbeing A-Z page replace with RBCH Health and Wellbeing VCAS - Estimated at 5 mins
• [x] Health and Wellbeing information replace with Tools for health and wellbeing VCAS - Estimated at 5 mins

Resilience

• [x] Occupational Health services replace with RBCH Occupational Health Services VCAS - Estimated at 5 mins
• [x] Occupational Health main categories replace with RBCH Occupational Health main categories VCAS - Estimated at 5 mins

Support > Professional Development

• [x] Training department document - replace VCAS - Estimated at 5 mins

[VersCreativeUKAutomate]

This ticket has 7 attachments

[VersCreativeUKAutomate]

Estimation Summary:

• Estimated 10 tasks

Total Time Estimation: 55 mins

[VersCreativeUKAutomate]

Email Sent to Customer:

Dear ,

We have estimated for the request below:

• 2 x Change Request
  • 9 x Resource Update
  • 1 x Resource Deletions

The above support requests have been estimated at 55 minutes. This support time carries a charge of £27.50 based on your support agreement with us. This charge will be added to your January statement.

If you are happy to approve the above charge, please reply to this email to confirm your acceptance.

[VersCreativeUKAutomate]

Approval has been received from the customer to proceed with all estimated work.

[VersCreativeUKAutomate]

Email Sent to Customer:

Dear ,

We have completed the below support requests and the changes are now live:

• 2 x Change Request
  • 9 x Resource Update
  • 1 x Resource Deletions

We hope the changes suit your requirements, however if not please let us know.