Support4Nurses :: Tracker Ticket :: 18/08/2018

[VCAmyPopple]

Tasks

Change Requests:

Transition:

• [x] Within Professional development- the repeated box named professional development- rename to Student and Mentor Support VCAS - Estimated: 5mins

Life Transition:

• [x] Bereavement box- change title to: Carefirst Bereavement: Practical advice VCAS - Estimated: 5mins
• [x] HR and Flexible Working- Rename to HR and Flexible working FAQ VCAS - Estimated: 5mins
• [x] Add Pensions box (use same resources as the Pensions in Commitment category) VCAS - Estimated: 15mins

Resilience:

• [x] Difficult situations- bereavement repeated- change the box titled “Bereavement” to “Carefirst Bereavement: Practical advice” VCAS - Estimated: 5mins
• [x] Health and wellbeing: Mindfulness- make one box and then once you click on that box, you get all 3 sub-boxes (Mindfulness and Stress; Mind guide to Mindfulness; What is Mindfulness?) VCAS - Estimated: 15mins
• [x] Rename the H & Wellbeing A-Z pg: Health and Wellbeing Services VCAS - Estimated: 5mins
• [x] Occupational Health: Poorly displayed main categories and OH info VCAS - Error: Unable to estimate
• [x] Rename “OH info” to Occupational Health Services VCAS - Estimated: 5mins

Commitment:

• [x] Most info needs being re-designed (boxes not matching up, different font sizes, weird spaces in between). VCAS - Error: Unable to estimate
• [ ] Change Carefirst to “Introduction to Carefirst”: put information and advice into this button VCAS - Estimated: 15mins
• [x] HR info- rename to “HR FAQ” VCAS - Estimated: 5mins

Support:

• [x] Professional development- needs to be renamed to “Student and Mentor Support” VCAS - Estimated: 5mins

Others:

• [x] Buttons aren’t always placed in line with each other; looks messy VCAS - Error: Unable to estimate
• [x] Make sure font sizes are consistent on the buttons, etc. VCAS - Estimated: 10mins
• [x] On phone, tends to go back a page when scrolling to the next VCAS - Error: Unable to estimate

[VersCreativeUKAutomate]

Summary:

• Estimated 11 Tasks
• Unable to estimate 4 Tasks

Total Time Estimation: 1hr 35mins

[VersCreativeUKAutomate]

Email Sent to Customer:

Dear ,

We have estimated for the request below:

• 4 x Change Requests
  • 8 x Resource Rename Requests
  • 1 x Resource Duplication
  • 5 x Resource Routing Changes
  • 1 x UI Change

The above support requests have been estimated at 1 hour 35 minutes. This support time carries a charge of £55.00 based on your support agreement with us. This charge will be added to your November statement.

If you are happy to approve the above charge, please reply to this email to confirm your acceptance.

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We have been unable to estimate the following requests:

• 4 x Bug Reports
  • We are unable to estimate bug reports until investigations are complete.

Please Note: The above requests have not included in the estimate shown above. These requests require additional information and/or checks before being estimated. If you have any questions related to un-estimated changes please contact us. We will contact you with further information regarding the above un-estimated changes as soon as possible.

[VersCreativeUKAutomate]

Approval has been received from the customer to proceed with all estimated work.

[VersCreativeUKAutomate]

Email Sent to Customer:

Dear ,

We have completed the below support requests and the changes are now live:

• 4 x Change Requests
  • 8 x Resource Rename Requests
  • 1 x Resource Duplication
  • 5 x Resource Routing Changes
  • 1 x UI Change

We hope the changes suit your requirements, however if not please let us know.

[VCAmyPopple]

Email follow up sent to customer to clarify outstanding tasks.

[davcpas1234]

Executive Summary:

• Mobile device bugs:
  • Caused by resizing trigger on mobile devices where the AddressBar (iOS) / ActionBar (Android) is hidden dynamically.
• Occupational Health:
  • Rewrite being provided by the customer
• Button Spacing:
  • Design feature of Isotope layout defaults to masonry, replaced and redesigned to be be fitRows