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Vinai / customer-activation

Magento extension which makes it impossible for a customer to log in until the account has been activated by the administrator.
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Manage Customers Errors #46

Closed decorinteriors closed 10 years ago

decorinteriors commented 10 years ago

We installed and configured the customer activation extension for use on our Magento 1.8.1 installation. However, now when we go to review/edit individual customers via CUSTOMERS/MANAGE CUSTOMERS on the admin side, we get the following error:

Fatal error: require_once(): Failed opening required '/chroot/home/decorint/decorinteriorsus.com/html/errors/report.php' (include_path='/chroot/home/decorint/decorinteriorsus.com/html/app/code/local:/chroot/home/decorint/decorinteriorsus.com/html/app/code/community:/chroot/home/decorint/decorinteriorsus.com/html/app/code/core:/chroot/home/decorint/decorinteriorsus.com/html/lib:.:/usr/share/pear:/usr/share/php') in /chroot/home/decorint/decorinteriorsus.com/html/app/Mage.php on line 925

I tried both disabling the extension, as well as uninstalling it and clearing cache, but the error persists. I would appreciate any help to correct this error. Currently, the new account registration page does not include the customer group field, so manually going in on the admin side is the only way to set this customer parameter.

Thanks

Vinai commented 10 years ago

Hi,

the errors/report.php file is part of the Magento core. See https://github.com/LokeyCoding/magento-mirror/blob/magento-1.8/errors/report.php Once you add that you will see the actual error message, depending on your system setup either directly, or in a log file in var/reports. As a first step to fixing the issue, please make sure all core files are present. Then report back here with the actuall error message.

decorinteriors commented 10 years ago

I believe the actual error is: Error message is a:5:{i:0;s:69:"Source model "profile/entity_school" not found for attribute "school"";i:1;s:3653:"#0 /chroot/home/decorint/decorinteriorsus.com/html/app/code/core/Mage/Eav/Model/Entity/Attribute/Abstract.php(387): Mage::exception('Mage_Eav', 'Source model "p…')

Bill Ferris

Vinai commented 10 years ago

Interesting. That attribute and source model has nothing to do with the customer-activation extension or any other extension of mine. The only attribute the customer activation extension adds has the code customer_activated and uses the source model eav/entity_attribute_source_boolean (which is part of the Magento core code).

decorinteriors commented 10 years ago

Strange, since everything was working perfectly before I installed the customer activation extension and set all current customers to activated

Bill Ferris Decor Interiors DecorInteriorsUS.com

On Apr 22, 2014, at 10:24 AM, Vinai Kopp notifications@github.com wrote:

Interesting. That attribute and source model has nothing to do with the customer-activation extension or any other extension of mine. The only attribute the customer activation extension adds has the code customer_activated and uses the source model eav/entity_attribute_source_boolean (which is part of the Magento core code).

— Reply to this email directly or view it on GitHub.

Vinai commented 10 years ago

Closing this issue. Not able to help since the errors in question are not directly related to the extension.