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Vinai / customer-activation

Magento extension which makes it impossible for a customer to log in until the account has been activated by the administrator.
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Call to a member function massSetActivationStatus() on a non-object #81

Closed in2computing closed 8 years ago

in2computing commented 9 years ago

Hi

I run Magento 1.9, just installed this extension and receiving below error message. Is your extension compatible with Magento CE 1.9?

Fatal error: Call to a member function massSetActivationStatus() on a non-object in /home/ranksent/public_html/app/code/community/Netzarbeiter/CustomerActivation/sql/customeractivation_setup/mysql4-upgrade-0.2.8-0.2.9.php on line 33

Looking forward to hear from you

Regards Yogi

Vinai commented 9 years ago

Please check the var/log/exception.log file. There should be some additional error regarding the class Netzarbeiter_CustomerActivation_Model_Resource_Customer.
Please also check if the file app/code/community/Netzarbeiter/CustomerActivation/Model/Resource/Customer.php exists on your system.

This might help narrow down the issue.

swbeeton commented 8 years ago

Hi, can confirm the error above in a Magento CE 1.9 installation.

Could not find any reference to Netzarbeiter in the exception log, Customer.php did exist.

Let me know if you'd like more information.

Please note that I DID NOT upload composer.json or the modman file to the host. Let me know if this is required and I will retry.

Vinai commented 8 years ago

Hi,

The modman or composer.json files are not required for production, they only assist installation. I'm not able to reproduce the issue on CE 1.9. The above error the original poster shared means Magento isn't able to instantiate said resource mode. This can happen for two reasons

  1. The class file is missing (or empty)
  2. The etc/config.xml file containing the class group definition isn't loaded

The first reason you already ruled out. So it has to be the second reason. Please check the file app/code/community/Netzarbeiter/CustomerActivation/etc/contig.xml exists and is not empty.

in2computing commented 8 years ago

Hi The issue was with Web-Form CRF extension, reinstalling the extension sorted out the issue.

Thanks for all your suggestions. I really appreciate it.

Regards Yogi

Vinai commented 8 years ago

Thank you for posting an update!