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Vinai / groupscatalog2

Magento extension to enable you to hide categories and products from customers depending on their customer group. This is a Magento 1.6 and newer compatible version of the Netzarbeiter Customer Groups Catalog extension.
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group catalog categories not re-indexing #132

Open chakravarthykalyan90 opened 8 years ago

chakravarthykalyan90 commented 8 years ago

I am trying to re-index group catalog categories. But it is not reindexing and error message in the session is empty. Please help me in resolving the issue. capture

Vinai commented 8 years ago

Please check in var/log/system.log and var/log/exception.log if there are any related entries.

chakravarthykalyan90 commented 8 years ago

Hi Vinai,

I checked them, but there are no related error entries.

Thanks for reply. Please help me to get out of this issue.

Regards, Kalyan

Vinai commented 8 years ago

Without more information there is not a lot I can do. Please tell me the version of the extension (to be found in pp/code/community/Netzarbeiter/GroupsCatalog2/etc/config.xml) and of Magento (to be found in the page footer of the Admin interface) that you are using.
Also, please enable developer mode and then try to reindex again, and see if that either displays a different error, or adds a record to the logs.

chakravarthykalyan90 commented 8 years ago

Thanks Vinai. I will do that and let you know. Error started happening recently. From past 2 years there was no such issue.