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VivaPayments / API

Index of Viva Wallet open source projects on GitHub.
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Redirect issue. #1135

Closed TIWD closed 4 years ago

TIWD commented 5 years ago

Hi

We are using the "Redirect Checkout" method but after successful payment, it's not redirecting to our website success page.

We have setup our website profile and its approved by viva wallet but still its not redirecting to our website page.

We are using asp.net, c# tehcnology. please help.

Thanks Manoj

TIWD commented 5 years ago

Hi

We are looking forward to your response.

Thanks Manoj

Talagozis commented 5 years ago

Same thing here too. It happens all the time on demo.

After success payment an empty modal appears and nothing else happens.

Browser console throw "Blocked loading mixed active content" on resources: “http://demo.vivapayments.com/web/checkout/threedsecurevalidation”

TIWD commented 5 years ago

But I am getting redirection issue in a LIVE version. it's not redirecting once payment successful.

dpnevmatikos commented 5 years ago

@Talagozis can you please try again ? Issue's fixed.

TIWD commented 5 years ago

Please reply to our query about redirection.

Thanks

HumayunE commented 5 years ago

Hello! I am also having issue with redirect. Here is the screenshot for my settings in demo account: Screenshot 2019-10-19 at 1 41 28 PM

and this is the response I get after redirection: Screenshot 2019-10-19 at 1 44 42 PM

So it redirects perfectly on the Failure URL which means it gets all settings right but what makes it fail? I am using: £25 amount Card number: 4111 1111 1111 1111 CVV: 111 Date: 10/2021

Please help!! Thanks

HumayunE commented 5 years ago

Hello! Please is there any update regarding redirect issue? I really need to fix it for my client. Thanks

matthewrgourd commented 5 years ago

Hi @HumayunE our dev team has made some changes behind the scenes meaning that an emulation of 3DS is now available in the demo environment. Please see #1056 (comment) for further info. Hope that solves the issue!

matthewrgourd commented 5 years ago

Hi @TIWD our dev team has made some changes behind the scenes meaning that an emulation of 3DS is now available in the demo environment. Please see #1056 (comment) for further info. Hope that solves the issue!

HumayunE commented 5 years ago

Hi @matthewrgourd I have just tried it and it seems the old problem of redirecting is back. Now it is not redirecting back to the website again.

See screenshots: Screenshot 2019-11-08 at 7 19 01 PM

Screenshot 2019-11-08 at 7 19 16 PM

After clicking on confirm payment it shows the old message again.. Screenshot 2019-11-08 at 7 13 33 PM

HumayunE commented 5 years ago

I also tried with these card details but no luck..

Visa Card : 4860530113481433 Expiry : 12/19 CVV : 123

TIWD commented 5 years ago

Hello

We are facing redirection issue on LIVE. Its not redirecting to our website.

image_2019_11_15T09_51_28_390Z Thanks image_2019_11_15T09_51_28_390Z

MadMikeyB commented 5 years ago

Seeing the same issue here.

MadMikeyB commented 5 years ago

Sorry to bump - is this a common issue or am I doing something wrong? All URL's set correctly as per docs - just get the same as @TIWD

MadMikeyB commented 4 years ago

Any update ???

matthewrgourd commented 4 years ago

@MadMikeyB Could you raise a new issue with screenshots? Blur out any confidential information. We need to be able to log each problem separately, even if they're related. Thanks!

matthewrgourd commented 4 years ago

Hi @TIWD, sorry for the delayed reply. Could you let me know where you got the success failure URLs from when setting up the payment source? I don't recognise them...

TIWD commented 4 years ago

We have setup success and failed url as per https://developer.vivawallet.com/e-commerce-plugins/create-a-payment-source/

But its not redirecting after success. We have setup in LIVE mode.

dpnevmatikos commented 4 years ago

Hi @TIWD
Could you please provide us your merchant Id (the one found in your profile and NOT the api key) as well as the sources' configuration that you've made in the production environment?

TIWD commented 4 years ago

Merchant Id : 6fe691f8-41de-47c2-922c-edfff93943da

matthewrgourd commented 4 years ago

Hi @TIWD I've checked and you have two sources set up. The one for 'Holidaymasters' has a code of '2771' so I would suspect that his needs to be referred to during setup.

TIWD commented 4 years ago

Hi We had already setup in '2771' code. but still it's not redirecting.

Pleadse advise.

Thanks Manoj

matthewrgourd commented 4 years ago

@TIWD Ok, I will raise with our dev team.

matthewrgourd commented 4 years ago

Hi @TIWD, apologies for the delay, our offices were closed over the Christmas / NY period. Can you send me a screenshot of the relevant payment source settings window from your Viva Wallet account? Available at https://members.vivawallet.com/selfcare/en/sources/paymentsources Should look something like the below:

Screenshot 2020-01-07 at 10 26 17

matthewrgourd commented 4 years ago

Closing as no reply.