Error 403 on https://api.vivapayments.com/checkout/v2/orders

[kristofthys]

In the demo environment, the project is working fine.

In production, Merchant ID 8bca4c0c-03bb-4ff8-9a8b-5bdaed3e90da we get an error 403.

Can this be solved?

Thanks, Kristof

[VivaWalletCustomerSupport]

Hello @kristofthys,

Thank you for your message. Kindly note that the Create payment order API uses OAuth2 authentication. Can you please provide the scope of the access token to further investigate?

Kind regards, Viva Wallet E-commerce Support Team

[kristofthys]

The scope received from the token is: [scope] => urn:viva:payments:core:api:posmanagement urn:viva:payments:core:api:posmanagement:usercodes:verify urn:viva:payments:ecr:api

[VivaWalletCustomerSupport]

Hello @kristofthys,

Thank you for your prompt response. As we can observe from the scope, the POS REST API credentials have been used. We would recommend using the Smart Checkout credentials for the Create payment order API.

[scope] => urn:viva:payments:core:api:acquiring urn:viva:payments:core:api:acquiring:cardtokenization urn:viva:payments:core:api:acquiring:transactions urn:viva:payments:core:api:redirectcheckout

Kind regards, Viva Wallet E-commerce Support Team

[kristofthys]

Thanks, I'll ask my client to recreate the keys...

[VivaWalletCustomerSupport]

Thank you for the update @kristofthys,

In any case, this thread will remain active for at least 24 hours, so that you can come back if you wish.

Kind regards, Viva Wallet E-commerce Support Team

[VivaWalletCustomerSupport]

Hello @kristofthys,

This ticket will close for now. Please don't hesitate to raise a new ticket if you need further assistance.

Kind regards, Viva Wallet E-commerce Support Team