Failure Webhook not triggered in demo version

[lebe1]

Dear VivaWallet team,

I'm sorry to bother you again. This time I try to implement your Transaction Failed Webhook but when I try to trigger it with your sample failing test cards all I receive is this screenshot below:

So my question is, if it is necessary at all to implement this failure webhook and if it might be triggered at all at some point?

[VivaWalletCustomerSupport]

Hello @lebe1,

Thank you for your message. Kindly note that in soft declines the transaction failed webhook is not triggered. We would like to suggest you issue a decline without a decline recovery by following the instructions of the link below:

https://developer.vivawallet.com/integration-reference/test-cards-and-environments/#an-issuer-decline-without-decline-recovery

Kind regards, Viva Wallet E-commerce Support Team

[lebe1]

Hello @VivaWalletCustomerSupport, thanks for your quick response and your provided link. Next time I'll be reading your docs fully to the end, I promise ;)