Closed lebe1 closed 11 months ago
Hello @lebe1,
Thank you for your message. Kindly note that in soft declines the transaction failed webhook is not triggered. We would like to suggest you issue a decline without a decline recovery by following the instructions of the link below:
Kind regards, Viva Wallet E-commerce Support Team
Hello @VivaWalletCustomerSupport, thanks for your quick response and your provided link. Next time I'll be reading your docs fully to the end, I promise ;)
Dear VivaWallet team,
I'm sorry to bother you again. This time I try to implement your Transaction Failed Webhook but when I try to trigger it with your sample failing test cards all I receive is this screenshot below:
So my question is, if it is necessary at all to implement this failure webhook and if it might be triggered at all at some point?