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VivaPayments / API

Index of Viva Wallet open source projects on GitHub.
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No payment methods available. #2482

Closed onuproy closed 5 months ago

onuproy commented 5 months ago

Hey,

Enable Viva Wallet Smart Checkout and connect:

https://prnt.sc/iJ6BV9MQplGO

But, There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order. See here: https://prnt.sc/Pbqg-0t1dcJz

How can solve this?

VivaWalletCustomerSupport commented 5 months ago

Hello @onuproy,

Thank you for your message. As we can observe from the screenshot, the checkout page uses a block-based layout. The specific way of building the checkout page may create a conflict with our plugin, that is, the form sections 1, 2, 3, 4 that have been created. Please try to structure the checkout page in a different way and our payment method should appear. We would recommend switching to classic checkout or use a default theme that is not block-based.

Kind regards, Viva Wallet E-commerce Support Team

onuproy commented 5 months ago

Hey, Thanks for reply.

I didn't use block-based theme, This is the default checkout layout of eCommerce.

Can you suggest a classic checkout,

Thanks!