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VivaPayments / API

Index of Viva Wallet open source projects on GitHub.
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Marketplace Demo - Orders successful but not processed #2496

Closed AnastasiosHJW closed 4 months ago

AnastasiosHJW commented 4 months ago

Hello Using a demo marketplace account, i am using the Create Payment Order API call. The call is a success, and i use the order code in smart checkout, using one of the test cards to pay for it (I have used both Visa and Mastercard, taking care not to use the ones for failed/declined transactions). The transaction appears successful, and even when using the Retrieve Transaction API call the status is successful ('F'). However, the transaction does not appear in the dashboard of the account, and the money is not actually transferred to it. This is a new development, since in the past Orders were processed normally. In addition, all other API calls work perfectly fine, including transfers to connected accounts etc. I am unsure when exactly the issue began, but at least since the 23rd-24th. Do i simply have to wait more? Or is it some other problem. I am unsure what sort of further testing i could do since as i mentioned the API calls work, it's just that they don't appear in the account.

Thank you.

AnastasiosHJW commented 4 months ago

The transactions have appeared now, it seems i simply had to wait.