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WAClient / WALC

An unofficial WhatsApp Desktop client for linux systems.
GNU General Public License v3.0
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[Bug Report] crashes when downloading attachment #110

Open noorix1 opened 3 years ago

noorix1 commented 3 years ago

This happens each time I try to download a PDF or XLS attachment sent on whats. The app instantly closes and crashes

WALC Installation Type: AppImage / Snap

App is installed using SNAP

System Information (please complete the following information):

Zzombiee2361 commented 3 years ago

Can you always reproduce this? Does it happen with other pdf or xls file?

noorix1 commented 3 years ago

It happens with any attachment. Including images.

Regards Murtaza

On Tue, 9 Feb 2021, 12:53 am Daffa Mumtaz, notifications@github.com wrote:

Can you always reproduce this? Does it happen with other pdf or xls file?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/cstayyab/WALC/issues/110#issuecomment-775165991, or unsubscribe https://github.com/notifications/unsubscribe-auth/APCMEZXBOPR644UZ4BR56VLS57UHFANCNFSM4XDZKRTQ .

Zzombiee2361 commented 3 years ago

Can you try launching WALC from command line and see what it outputs when crashing?

noorix1 commented 3 years ago

Hi

Didn't get any output on command line, except for what I saw when it launched

when it crashed.

noorix@EliteDesk:~$ walc

(walc:61714): GdkPixbuf-WARNING **: 18:21:11.360: Cannot open pixbuf loader module file '/home/noorix/snap/walc/common/.cache/gdk-pixbuf-loaders.cache': No such file or directory

This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /home/noorix/snap/walc/common/.cache/gdk-pixbuf-loaders.cache to make things work again for the time being.

(walc:61714): Gtk-WARNING **: 18:21:11.362: Theme parsing error: gtk.css:1566:23: 'font-feature-settings' is not a valid property name

(walc:61714): Gtk-WARNING **: 18:21:11.365: Theme parsing error: gtk.css:3616:25: 'font-feature-settings' is not a valid property name

(walc:61714): Gtk-WARNING **: 18:21:11.366: Theme parsing error: gtk.css:4078:23: 'font-feature-settings' is not a valid property name SNAP env is defined, updater is disabled noorix@EliteDesk:~$ noorix@EliteDesk:~$

On Fri, Feb 12, 2021 at 4:50 PM Daffa Mumtaz notifications@github.com wrote:

Can you try launching WALC from command line and see what it outputs when crashing?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/cstayyab/WALC/issues/110#issuecomment-777990818, or unsubscribe https://github.com/notifications/unsubscribe-auth/APCMEZUIKBW5VOYLJDHQVE3S6S6TDANCNFSM4XDZKRTQ .

Zzombiee2361 commented 3 years ago

This is possibly caused by your gtk theme or icon. Try using the default theme like adwaita and default icon, then start WALC again from command line.

cstayyab commented 3 years ago

@noorix1 Please upgrade to newest version (0.2.1) then do the following:

  1. go to Snap Store
  2. search WALC
  3. Open WALC Page
  4. Click Permissions
  5. Enable all permissions
  6. Restart WALC
  7. Try Downloading the attachment again

Tell me if it works?