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WPCloudDeploy / wp-cloud-deploy

WPCloudDeploy is a WordPress plugin that allows you to easily deploy and manage your own dedicated high-performance WordPress servers and sites at any cloud server provider.
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V5 OLS Manager Login Fails #66

Open backpackingseries opened 1 year ago

backpackingseries commented 1 year ago

Hi,

I installed a new Ubuntu 22.04 OLS server on Linode. After upgrading all packages and rebooting the server, I then made PHP 8.1 as the default version. At this point, I have no website on the box.

When I install OLS webserver manager by providing a username and password, it installation itself is successful and I can see the WPCD screen for it as below (username and password are masked in the screenshot): WPCD OLS Manager Sceen Screenshot from 2022-10-11 17-19-21

But I am unable to login to the OLS manager using the set of credentials - says invalid credentials as below

OLS Manager Login Fails Screenshot from 2022-10-11 17-17-07

What could be possible reasons? Am I missing something here? Does the password field not allow certain characters - I ask because I had created a random password using Lastpass password generator.

Lastly, for such scenarios, I am not sure whether it might be a good idea to have an option to update the OLS manager password inside WPCD admin screen or simply do an uninstall and a re-install the OLS webserver manager?

File used: [wp-cloud-deploy-V5.0.0-Beta07] from WPCD account / downloads.

Kind regards,

osidney commented 1 year ago

It is likely that the problem is special characters used, try to generate a password without special characters and see if it will work. PS: I did the test here and it worked without special characters.

backpackingseries commented 1 year ago

Thank you @osidney Yes, I too can confirm it works without special characters in the password.

@elindydotcom It will help to have a note in there on the WPCD screen to specify which characters are not allowed.

Kind regards,

elindydotcom commented 1 year ago

Yeah, a note there is a good idea.