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WPDevelopers / essential-addons-for-elementor-lite

Essential Addons for Elementor. Ultimate elements library for Elementor.
https://essential-addons.com/elementor/
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Essential addons not working #669

Closed vojinmaletkovic closed 3 years ago

vojinmaletkovic commented 3 years ago

Essential addons plugin is not working with elementor. I tried to activate on two my wordpress sites. What is happening?

abid112 commented 3 years ago

Hi @vojinmaletkovic ,

Can you please tell me what exact issue you're facing actually? Please share a screenshot so that I can understand better

Thank you!

vojinmaletkovic commented 3 years ago

Hello,

My elementor can't load. I am sending you pictures. It's all the same on all three Web adress. When I deactivate Essential Addons plugin it works Just fine.

Best regards,

Vojin Maletkovic IMG_20210712_135856

abid112 commented 3 years ago

Hi @vojinmaletkovic

It's possible that your website is having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/WVKfum

You can install the following plugin on your website to take care of this: https://d.pr/f/D3Dik2

If that doesn't work, make sure to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file yours. Just above this line " / That's all, stop editing! Happy blogging. /" add this following line of code:

define('WP_MEMORY_LIMIT', '512M');

You would find the wp-config.php file under your WordPress directory.

You can also read this blog to modify the wp-config.php file: https://wpdeveloper.net/troubleshoot-preview-loading-error-elementor/

If that doesn't work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.

Let me know how it goes. Thank you!

vojinmaletkovic commented 3 years ago

Thank you for your comment, but that is not solution of this problem because my memory limit is 256M and domains don't have problem with that.

abid112 commented 3 years ago

Hi @vojinmaletkovic ,

256M is actually a low memory if you've enabled Dynamic Elements. Also if you use other plugins, that would allocate the memory aswell on your website. So I would recommend you increase the memory limit to 512M atleast to use Essential Addons for Elementor.

Thank you!

vojinmaletkovic commented 3 years ago

Yes, I did that, but the problem is still the same...

abid112 commented 3 years ago

Hi @vojinmaletkovic ,

Can you please create a support ticket with temporary admin access from here: https://wpdeveloper.net/support/new-ticket/

We will deeply check this issue on your website and get back to you there don't worry.

Thank you!

vojinmaletkovic commented 3 years ago

Of course, but I am currently on vacation and when I get back I Will do it.

Thank you for your support!

Best regards.

abid112 commented 3 years ago

You're welcome!

abid112 commented 3 years ago

Hi @vojinmaletkovic ,

Hope you're doing good. First of all, I would recommend you to not provide admin access in GitHub. This is a public/open forum. We have a separate support channel for this: https://wpdeveloper.net/support/new-ticket/ We've deleted your previous comment(admin access)

Well, I've investigated your website and found that WooCommerce Cart Abandonment Recovery and WooLentor - WooCommerce Elementor Addons + Builder in conflicting actually! I've deactivated these two plugins and it seems now the Elementor panel perfectly loads on your edit page.

Also, I've noticed that you're using the outdated version of these two plugins. So I would recommend you to update them aswell. Make sure to backup your website before the update.

Thank you!